Daily Dental Podcast

In this milestone 200th episode of The Daily Dental Podcast, Dr. Addison Killeen dives deep into the challenging but essential topic of dealing with toxic individuals in the workplace. Recognizing that toxic behavior can disrupt team dynamics and impact overall productivity, Dr. Killeen shares practical strategies for addressing and mitigating toxicity. From providing direct feedback to documentin...

Join us on today’s episode of The Daily Dental Podcast as we explore a game-changing hack for dental offices using OpenDental. Discover how to integrate program links and buttons, turning OpenDental into a powerful tool for managing schedules, and orders, and even tracking Invisalign cases. Learn the step-by-step process of setting up custom buttons in OpenDental, allowing you to seamlessly connec...

In this captivating episode of The Daily Dental Podcast, our host Dr. Addison Killeen is joined by Dr. Ben Kacos as he shares his inspiring journey from a small four-operatory dental practice to building a thriving mega practice. Discover the key strategies and mindset shifts that propelled his success in the competitive dental industry. Dr. Kacos delves into the challenges he faced, the lessons l...

Your host, Dr. Addison Killeen, shares insights from his recent annual meeting, debunking the notion that all meetings are unproductive. Dr. Killeen discusses a unique approach of recording meeting notes in a Zoom video, freeing up valuable meeting time for team-building activities and trust-building exercises, such as a refreshing 15-minute walk. The use of walking meetings is highlighted as an e...

In this episode, Dr. Addison Killeen shares a practical and innovative approach to training within a dental practice - the use of custom-made and laminated QR codes strategically placed around the practice. These QR codes, when scanned, lead team members to specific web pages containing essential training documents and visual guides. The example given includes QR codes for CBCT machine operation,...

On this episode of The Daily Dental Podcast, your host delves into the crucial metrics of case acceptance and patient acceptance. These terms are differentiated, with case acceptance measured in dollar amounts and patient acceptance as a percentage. Dr. Addison Killeen emphasizes the significance of these metrics for gauging practice success, setting benchmarks of 30-40% for case acceptance and co...

In this episode of The Daily Dental Podcast, your host delves into the concept of the ideal hygiene percentage in dental practices. The average benchmark is set at 25% of total production, reflecting the contribution of hygienists to overall practice performance. Deviations from this norm may indicate various dynamics within the practice. A higher hygiene percentage, around 30%, could signify a ro...

In this Cyber Monday episode, we are delving into the pivotal role of the education phase in dental practice marketing. Your host, Dr. Addison Killeen, reminisces about pre-internet times when extensive research preceded significant purchases, emphasizing the contemporary shift toward online information gathering. With a focus on high-value procedures like implants and Invisalign, the podcast stre...

In the Black Friday podcast episode, Dr. Addison Killeen discusses the significance of trial and error, relying on intuition, and the element of luck in discovering effective solutions. He underscores how, in hindsight, we tend to believe we always knew the correct answer, even when it involved extensive testing and experimentation. Dr. Killeen encourages the audience to ponder these aspects durin...

On this Thanksgiving episode of the Daily Dental Podcast, your host expresses gratitude for his life journey. Dr. Addison Killeen discusses his journey highlighting experiences from high school, college, a variety of work experiences, and family life. He expresses gratitude for the lessons learned from his mistakes and for the positive feedback received on their podcast.

Three key metrics provide valuable insights into business performance and can be indicators for predicting future success. The first metric is "Treatment on the Books in the Next Two Weeks," which offers a glimpse of the gross revenue expected in the upcoming 14 days. The second metric, "Treatment Planned Dollars This Week," represents the beginning of the revenue funnel, track...

Join us on the latest episode of the Daily Dental Podcast with your host, Dr. Addison Killeen as he delves into the concepts of anticipation and expectations. Anticipation is portrayed as an exhilarating perspective on the future, free from the need to control it. This mindset enables individuals to look forward to upcoming events, such as vacations or the potential growth of their practice, witho...

Gratitude can lead to increased brain activity, particularly in the reward pathways, resulting in the release of neurotransmitters like serotonin and dopamine, which contribute to feelings of happiness and improved health. Dr. Addison Killeen emphasizes the importance of incorporating positive thinking and gratitude on a daily basis to enhance various aspects of one's life, including relations...

Your host, Dr. Addison Killeen shares his ten key insights for effective teamwork. Dr. Killeen stresses the importance of seeking guidance and asking questions from those who have experienced similar challenges. The value of spending time with experienced individuals, not necessarily restricted to dentists, is emphasized. Furthermore, he underscores the significance of leveraging technology, recei...

In this thought-provoking episode, Dr. Addison Killeen delves into the notion of "embracing challenging endeavors" as delineated by author Steve Magnus. Dr. Killeen elucidates five categories of demanding tasks, such as venturing beyond one's comfort zone, exceeding expectations, fostering teamwork, eschewing immediate gratification, and challenging societal norms. He underscores tha...

Today’s discussion on the Daily Dental Podcast is centered around the importance of persistence in achieving success. Sam Altman, an American entrepreneur and investor, emphasized that people often underestimate their ability to shape their world through persistence. Dr. Addison Killeen shares that persistence is vital, whether facing challenges, failures, or praise and the only true failure is gi...

In this episode of the Daily Dental Podcast, we discuss the concept of accountability partners and the power of public accountability in achieving personal and professional goals. If leaders openly declare their goals and commitments, it creates social pressure that motivates individuals to follow through. Having an accountability partner, someone who holds you to your promises is also a valuable...

As dental professionals, it is critical to have a strategic approach to problem-solving and goal attainment. Dr. Addison Killeen promotes breaking down complex issues into more manageable components, a process often referred to as "zooming in." By addressing specific aspects of a problem one at a time, you can work towards creating better systems, such as improving appointment confirmati...

Today's discussion on the Daily Dental Podcast focuses on team dysfunction and how to overcome it by building trust. Dr. Henry Cloud's five key elements for building trust include understanding, motive, ability, character, and track record. Understanding involves empathetically comprehending the struggles and goals of team members, while motive emphasizes the importance of demonstrating ge...

A Dental Success Network (DSN) member, considers acquiring a startup with poor revenues and questions whether it's a worthwhile endeavor. Dr. Addison Killeen emphasizes the value of his book, "The Dental Acquisitions Manual," as a resource for such acquisitions. The episode explores how a struggling practice can be turned around by making changes to staff, suppliers, contracts, and o...

In this episode, your host Dr. Addison Killeen, emphasizes the importance of our reactions to external circumstances. He promotes the idea that while we cannot control how the world treats us, we can control how we respond. Dr. Killeen also highlights the significance of our mindset in facing challenges, citing Ryan Holiday's book "The Obstacle Is the Way" as a valuable resource. Emb...

Drawing on the poem, "A Little Fellow Follows Me," Dr. Addison Killeen emphasizes the idea that our actions have a profound influence on those who look up to us, such as children, family, and team members. He urges dental professionals to remember that our team members follow our actions, words, and demeanors and if we want to create an environment of joy, happiness, and efficient busine...

Dr. Addison Killeen discusses the rising rates of unhappiness and depression among Americans, including a significant increase in seasonal affective disorder during fall and winter. These trends began before the COVID-19 pandemic and can be attributed to various factors such as technology addiction, economic stress, and political polarization. As dental professionals, we need to emphasize empathy...

In this episode of the Daily Dental Podcast, we delve into effective strategies for optimizing the performance of the hygiene department in dental practices. There are two key objectives: increasing hygienists' gross pay to 3.3 times their hourly wage in collections and having the hygiene department contribute 25% of the practice's revenues. We explore the importance of monthly meetings wi...

In this episode, your host, Dr. Addison Killeen, shares valuable insights gained from a conversation with marketing expert and CEO of CMOShare, Ryan Gross. The discussion emphasizes the importance of transparency in healthcare pricing, advocating for the publication of prices on the website. This approach is seen as a modern way to build trust and help patients make informed decisions. The podcast...