Daily Dental Podcast

In this episode, Dr. Killeen tackles one of the most common questions he gets:  What’s the best thing in marketing?  Instead of dropping big money on TV ads or flashy campaigns, he shares why the real magic comes from small, thoughtful gestures that make patients feel seen and valued. From sending flowers or cards to attending life events, these personal touches create loyal fans who spread the wo...

In this episode, Dr. Killeen unpacks the two big leadership chasms every dentist faces. The first is moving from clinician to owner—a transition that feels exciting and rewarding. The second is the tougher leap: from owner to executive. Reviewing P&Ls, evaluating marketing ROI, and managing HR may not feel glamorous, but it’s the work that makes the biggest long-term impact on your practice. A...

In this episode, Dr. Killeen shares one of his favorite stories—the Empty Boat Mindset. When life bumps into us with frustrations, conflicts, or unexpected challenges, it’s easy to assume someone is out to disrupt us. But what if, like the drifting empty boat, there’s no intent at all? Addison connects this lesson with Stoic wisdom from Epictetus: we can’t control what happens to us, but we  can  ...

In today’s episode, Dr. Killeen digs into some surprising data: cosmetic dentistry searches have dropped nearly 40% in the past year. But instead of just blaming market shifts, he looks deeper—at branding. Are dental offices chasing Instagram-worthy design trends that don’t actually resonate with patients? From “hipster dentist vibes” to boutique hotel-style waiting rooms, Addison explains why pat...

In this episode, Dr. Killeen shares how he approaches one-on-one meetings with his associates. While the numbers are part of the conversation, the real focus is on listening—asking questions like  What’s going well? What’s not? Where can I help remove barriers?  These simple conversations build trust, align goals, and strengthen the team. It’s less about pushing production and more about working t...

In this episode, Dr. Killeen answers a common question:  “What’s your goal for book sales?”  His honest reply—he doesn’t care about the numbers. For him, writing  The Shift  was already worth it because of the process: becoming a better writer, learning to tackle something difficult, and putting in the hours of revisions to create meaningful work. Anything good takes time, recalculations, and pers...

In today’s episode, Dr. Killeen reflects on why some dentists thrive with positivity and forward thinking while others—equally successful—get stuck in a negative spiral. Drawing on the wisdom of Epictetus, he reminds us that it’s not outside events but our own judgments that disturb us. Stress, fear, and attachments can steal our clarity if we let them. Instead, freedom comes from focusing only on...

In this episode, Dr. Killeen answers the big question many dentists ask:  “How do I get a practice like yours?”  He shares how he and Dr. Brandon Chapek grew from a 6-op startup with modest goals into a $6–7 million practice. The secret wasn’t a home run—it was consistent “singles and doubles”: setting small financial targets, building strong systems, hiring for culture, and creating an environmen...

In this episode, Dr. Killeen answers a common question about the Profit & Loss Statement—where dentists overspend the most and where they can save the most. The dental supply bill tops both lists. He shares a real story of a DSN member who trimmed supply costs from 8% of revenue down to 4%, saving $125k a year. You’ll hear practical tips like budgeting by revenue, ordering smarter (not in bulk...

In today’s episode, Dr. Killeen breaks down what it really takes to successfully bring on an associate. From knowing when you’re ready to getting the contract details right, this is a roadmap for growth without chaos. He shares how to avoid common mistakes, what signs to look for before hiring, and why systems—not just busyness—are the foundation of success. If you’re thinking about adding an asso...

In this episode, Dr. Killeen talks about the constant tug-of-war dentists face between clinical care and running a business. If you’re jumping from patient care to team texts to QuickBooks without ever catching your breath, this one’s for you. He shares why setting boundaries, blocking CEO time, and training your team to truly lead in their roles can free you up to actually grow your practice. It’...

In today’s episode, Dr. Killeen unpacks a question he gets all the time: “Is it worth it to work with a coach or mastermind group?” Whether you're looking to grow faster, avoid burnout, or just stop feeling like you’re figuring it all out alone, the right support can make all the difference. He shares how accountability, fresh perspective, and a strong peer group—like those found in DSN—can help y...

In today’s episode, Dr. Killeen shares a few of his go-to book recommendations for dentists who want to grow as leaders, business owners, and thinkers. Whether you're building systems, leading your team, or tightening up your finances, these books are practical, powerful, and easy to digest. Tune in to hear why  The E-Myth Revisited ,  Extreme Ownership ,  The Five Dysfunctions of a Team , and  Pr...

In this episode, Dr. Killeen breaks down the true meaning of leadership in a dental office—it’s not just about calling the shots. It’s about presence, humility, and setting the tone every day. From taking ownership when things go sideways to casting a clear vision in morning huddles, leadership shows up in the small moments. Tune in to hear how a simple mindset shift and a little honest feedback c...

In this episode, Dr. Killeen sits down with Ryan Gross to unpack how AI is changing the marketing and SEO landscape—and what dental practices need to do to stay ahead. They also dive into how to focus and adapt your marketing during economic slowdowns so you keep attracting patients without wasting budget. It’s a conversation full of practical, timely insights you can put to work right away. To le...

In today’s episode, Dr. Killeen dives into why your front desk may be the most important part of your patient acquisition strategy. From answering the phone with energy to guiding callers toward an appointment, your front desk sets the tone. Learn about the “Three E’s” to listen for—Energy, Empathy, and Edification—and how to coach your team to deliver a white-glove experience every time. To learn...

Today, Dr. Killeen shares practical strategies to keep your dental schedule tight and productive. From smarter confirmation calls to offering limited appointment options with urgency, he covers how to reduce no-shows and protect your team’s momentum. Learn how to track problem patterns, leverage an ASAP list, and use prepayment strategies that make patients show up and respect your time. To learn...

In today’s episode, Dr. Killeen breaks down the essential KPIs every dental practice should be tracking to stay healthy and grow. From weekly pulse checks like production and case acceptance to deeper monthly dives into overhead and AR, he shares how to build a simple, effective dashboard—and why reading your numbers is one of the most important skills a leader can develop. To learn more about Dr....

In this episode, Dr. Killeen highlights one of the simplest ways to boost team communication and reduce chaos in your practice—the morning huddle. With just 8 to 10 minutes of focused connection, your team can align on goals, flag schedule issues, and start the day with purpose. Whether you’ve done huddles for years or are just getting started, this quick listen will remind you why a great morning...

In today’s episode, Dr. Killeen talks about one of the hardest parts of leadership—dealing with toxic team members and the ripple effects they create. From recognizing early warning signs to having honest conversations and setting clear expectations, Addison walks through how to handle negativity with both empathy and decisiveness. If you’ve ever felt the energy shift in your office or sensed some...

Today, Dr. Killeen dives into a common question: “How do I track and improve case acceptance rates?” Spoiler alert—it starts  way  before the patient says yes or no. Addison shares a real-world story comparing a high-producing senior doc to an associate who wasn’t seeing the same success. The big difference? It wasn’t acceptance rate—it was how much was being treatment planned in the first place....

Today, Dr. Killeen unpacks one of the most common (and loaded) questions in dentistry: “Should I drop PPOs or go fee-for-service?” He walks through how to evaluate your fee schedules, understand where your revenue is really coming from, and assess the true cost of doing each procedure. It’s not just about what you charge—it’s about what you keep. Tune in to learn how to make smarter, data-driven d...

In today’s episode, Dr. Killeen dives into one of the most underrated drivers of success in any dental practice—core values. They might sound fluffy or corporate, but when used intentionally, core values shape your culture, your team, and even your Google reviews. Hear how Capital Dental uses core values in hiring, daily conversations, and team alignment—and why practices that ignore them often st...

Today, Dr. Killeen celebrates hitting 2,400 Google reviews—and unpacks why that number isn’t just for show. It’s about the internal culture those reviews reflect. From phone tone to front desk vibes, every touchpoint matters when you’re chasing a Fantastic Guest Experience—Capital Dental’s #1 core value. Hear how focusing on consistency and patient-first energy fuels growth and team alignment. Plu...

In today’s episode, Dr. Killeen shares how to make meaningful connections with new patients in just the first few minutes. It’s not about clinical expertise—it’s about genuine curiosity. By asking simple, open-ended questions like “What brought you to town?” or “What’s something you’re looking forward to?”, you’ll build trust, ease anxiety, and set the stage for lasting relationships. Tune in for...