CXOTalk

The legal industry has been slow to adopt new technologies and innovate new business models. On this episode, Michael Shea, CIO of one of the largest law firms in the world, Morgan Lewis, talks about innovation and disruption at law firms. Michael Shea leads a dynamic team that provides technology services to Morgan Lewis staff and clients around the world. Michael joined Morgan Lewis in 2014 and...

Healthcare is undergoing major disruption as new sources of competition combine with changing consumer expectations. We explore these issues with Mayur Gupta, Chief Digital Officer at Healthgrades. Mayur Gupta is the Senior Vice President, responsible for the OmniChannel Solutions business and Digital Capabilities across the organization. He heads up the vision, strategy and activation of one of t...

Digital transformation is a challenge of leadership and communication. Even when technology is involved, the real work requires understanding culture and motivating stakeholders. In this episode, we speak with Joe Hart, from Dale Carnegie, to learn the lessons of leadership. Joe Hart is the President and CEO at Dale Carnegie Training. In addition to being a Dale Carnegie graduate, Hart worked clos...

Chief Information Officers are on the front lines of digital transformation. Not only are CIOs responsible for managing change, but the role can affect both the internal organization and customers. On this episode, we explore these issues with Bask Iyer, the CIO of VMware. Bask Iyer joined VMware in March 2015 and serves as the company’s Senior Vice President and Chief Information Officer. Iyer le...

Human capital management is at the forefront of digital change and transformation. For this episode, a senior leader from one of the largest HCM product organizations in the world shares his view of this evolving landscape. Stuart Sackman leads ADP’s Global Product and Technology (GPT) organization, overseeing both client-facing product development and internal technology (CIO/CTO) operations. Stu...

User experience is one of the most important and least understood aspects of digital transformation. For this episode, we talk with a leading world expert about user experience and how to engage consumers in the best way possible. Brian Solis is a principal analyst at Altimeter Group, a Prophet company. He is also an award-winning author, prominent blogger/writer, and keynote speaker. A digital an...

Oracle is one of the largest technology companies in the world. On this episode, we speak with a senior executive to learn about the future of enterprise software. Steve Miranda is Executive Vice President of Oracle Applications Product Development. He is responsible for leading all aspects of product strategy, product development, and product delivery for Oracle's applications and related cloud s...

Marketing and sales are essential parts of digital transformation, however, the transition to digital marketing can be fraught with challenge. In this episode, McKinsey partner, David Edelman, offers advice for successfully making the shift to digital marketing at a sophisticated level. David Edelman is a global co-leader of our Digital and Marketing & Sales Practices, based in Boston. For more th...

General Electric is 135 years old employs 330,000 employees in 175 countries. GE is undertaking a massive transformation to be a digital industrial company, focusing on the "internet of really big things." In this episode, CMO Linda Boff shares GE's story and explains digital transformation at this American corporate icon. Linda Boff is Chief Marketing Officer of General Electric. Boff was formerl...

Privacy is one of the most important, yet complicated, topics in our digital lives. On this episode, we learn about privacy engineering one of the top experts in the world. Michelle Finneran Dennedy currently serves as VP and Chief Privacy Officer at Cisco She is responsible for the development and implementation of the organization's data privacy policies and practices, working across business gr...

Virtually all industries are being transformed by digital technology and changing consumer expectations. On this show, we learn about changes in the flooring industry with Roddy McKaig, CIO of Shaw Industries, a $4.5 billion flooring manufacturer owned by Berkshire-Hathaway. Roddy McKaig has over 30 years of experience in Information Technology leadership. In 2008 he was appointed Vice President a...

Jonathan is a well-known civic IT executive who creates positive change in challenging business and IT environments through better business processes, better workplace environment, and technology innovation. He is currently the CIO of the City of Asheville, North Carolina, where he has maintained a record of consistent excellence in customer service, employee engagement, financial management, and...

Everyone knows Harley-Davidson for motorcycles, the company has deep roots in technology, manufacturing, and a variety of business areas. On this episode, Harley's Chief Technology Officer, Sean McCormack, shares the company's innovation story. Sean McCormack is the Chief Technology Officer for Harley Davidson Motor Company. Prior to joining Harley Davidson, Sean held numerous leadership roles at...

Communication is one of the most critical skills for any employee, manager, or executive. Yet, despite its importance, few executives write with clarity and boldness. On this episode, top industry analyst and author, Josh Bernoff, shares his secrets for great executive and marketing writing. Josh has been a professional writer since 1982. He has co-authored three books on business strategy, includ...

Financial service is undergoing major disruption and transformation. On this episode, we hear from Ron van Kemenade, CIO of ING Bank, who shares his strategy and explains the impact of digital transformation on banking. Ron van Kemenade is a senior technology executive with over 20 years of experience in the financial services industry, as well as telecommunications and internet. Over the past cou...

Health care is ready for digital transformation. Changing consumer expectations combined with new technologies have pushed even the largest health care providers to innovate and improve patient care. On this episode, Preston Simons,CIO of Aurora Health Care, discusses transformation in this important field. Preston Simons is Chief Information Officer at Aurora Health Care. Prior to joining Aurora,...

Digital transformation involves changes to an organization's business model, corporate culture, processes, and other people-focused activities. Although technology, platforms, and data can enable these changes, the focus remains on defining business goals and achieving outcomes. In this episode, we explore the relationship between technology and gaining the business outcomes associated with digita...

The future of customer relationships is data. From the Internet of Things to machine learning, companies that develop a sophisticated understanding of data will better serve their customers. In this episode, we speak with two technology pioneers about data and where its going. Adam Bosworth is Salesforce's Executive Vice President of the IoT Cloud, which helps organizations connect billions of eve...

Culture change is a key for any digital transformation initiative. The shift from one business to another is often accompanied by a need for people in the organization to adopt new processes, ways of working, and approaches to break down silos and relate differently to customers. Although culture change is critically important to transformation, it is difficult and time-consuming to achieve. In th...

The Small Business Innovation Research (SBIR) program offers a unique model for funding technology innovation. The SBIR serves as a portal to connect small businesses, academics, and startup with partners in agencies across the government. It also provides assistance to ensure that small companies are treated fairly during their engagement with the federal government. Nagesh Rao currently serves a...

The power industry is undergoing significant disruption and digital transformation. On this episode, the Chief Digital Officer of GE Power guides us through these disruptions and explains how General Electric is changing as a result. Ganesh Bell is Chief Digital Officer & GM, Commercial Software & Analytics at GE working across its largest industrial business Power & Water and GE Software. In this...

Digital transformation and innovation are core elements of the business strategy for the American Cancer Society, a large non-profit organization. On this episode, Jay Ferro describes the role of technology in driving business changes at the Society. Jay Ferro, chief information officer for the American Cancer Society, is responsible for the people, strategy and operations of the global informatio...

How do platforms, data, and the internet of things come together create innovation in the enterprise? In this episode, Quentin Clark, Chief Business Officer at SAP shares his view on technologies that can drive transformation and business model innovation. In addition to being SAP's Chief Business Officer, Quentin Clark is a member of the Global Managing Board of SAP SE. He is responsible for defi...

Digital disruption is driving significant change in the consulting and outsourcing industry. As a result, business model change is a part of today's consulting environment. On this show, we talk with Matt Preschern, Executive Vice President and Chief Marketing Officer of HCL Technologies, a US$7 billion global information technology services company with 100,000 employees. In his role as the compa...

Design has become a critical component for business and technology in the modern era. On this episode, John Maeda presents findings from his DesignInTech 2016 report. John is an American executive spearheading a new convergence across the design and technology industries. He currently advises dozens of technology startups as a partner at Kleiner Perkins Caufield & Byers, a world-leading venture ca...