Natasha Starcheski

Customers & Profits

Business EN ↓ 391 episodes

Welcome to the Customers & Profits show, hosted by Natasha Starcheski. She’s an entrepreneur, marketer, and content creator, who has generated millions in revenue through her copywriting and creative storytelling. On this podcast you will learn about how to build a successful online business that attracts, nurtures, and converts ideal clients that pay more and stay longer. As well as the lessons learned, mistakes made, and personal stories of what happens behind the scenes when building a business and brand. Follow The Company: @customersandprofits Follow Natasha: @natoutofoffice

Author

Natasha Starcheski

Category

Business

Latest episode

Aug 13, 2025

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Episodes

Episode #2 | Business First, Customer Second, Team Third 02.12.2023

In this episode Nat talks about how being the leader of a company requires you to make decisions that support the business, customers, and the team. All are important and all need to be factored into decision making, as a business cannot grow without taking care of the needs of everyone involved. Discover: * How to make decisions that support the growth of the business * Balancing the needs of the...

Episode #1 | Welcome To Peace, Purpose, and Profits 01.12.2023

In this episode Nat launches the new podcast and explains the direction the show is headed. Podcasting has always been a passion and as time evolved, the direction of the show shifted. Seasons change and people grow, this episode and new show is an expression of that. Discover: * Start of a new chapter and era for the podcast * What the new podcast episodes will be about * The direction for the sh...

Ep. 342. The End of The Get Woke or Stay Broke Show 13.11.2023

In this episode Nat talks about how this is the FINAL episode of the show and the evolution that brought us here. Moving into a new season and chapter, the podcast will be shifting. Discover: * The reason for rebranding the show * What you can expect next Join our FREE Content & Lead Generation Community here: https://bit.ly/3PxLL64 If you are looking to hire trained VAs/setters to book qualified...

Ep 341. LISTEN If You Charge Less Than 5K For Your Offer/Program 21.09.2023

* Why coaches build low ticket offers * Why higher prices remove stress Join our FREE Content & Lead Generation Community here: https://bit.ly/3PxLL64 Instagram: @natashastorm_

Ep 340. Aligning Your Vision & Becoming The Person 20.09.2023

* Focusing on outcomes vs. Operating system * The success formula If you are looking to hire trained VAs/setters to book qualified sales calls or sell your programs in theDMs Instagram: @natashastorm_

Ep 339. Why Did I Move To Las Vegas? 03.08.2023

In this episode Nat talks about why she just packed up her life and moved to Las Vegas from Canada. If you want to reach new levels it requires new environments and new behaviours. Discover: * Life update: moved from Canada to Vegas * The Canadian tax system * Expanding the vision Join our FREE Copywriting Community here: https://cruellascrew.natashastarcheski.com/facebook If you are looking to hi...

Ep 338. Referrals Can Build Your Business From 0-20K/mo But Will Keep You From Scaling To 50K+ 02.08.2023

In this episode Nat talks about the 4-5 stages of building your business from referrals and word of mouth marketing. Most people get stuck at the 10-20K/mo mark because they haven't learned how to successfully market their business on social media. Discover: * Referrals get you from 0-20K/mo * The 4 stages of building your business * Referrals aren't a sign of good marketing * What you need to foc...

Ep 337. The Secret Sauce For Content - Educate While Entertaining 20.07.2023

In this episode Nat talks about the mindlessly consumption of social media. In order to generate attention and awareness online, you have to capture attention. Discover: * How to entertain while educate * Unconscious consumption on social media * 3 seconds to hook someone with no sound Join our FREE Copywriting Community here: https://cruellascrew.natashastarcheski.com/facebook If you are looking...

Ep 336. 3 Systems To Generate 40 Sales Calls/Mo 19.07.2023

* The 3 systems to book 40 calls/mo * Generating awareness * Quality DM convos If you are looking to hire trained Chat Specialist teams to sell your program over chat or book qualified sales calls, apply through our website and setup a call to see if we can help you. Instagram: @natashastorm_

Ep 335. Low Views On Reels Here's The Secret Sauce 08.07.2023

* Creating killer hooks * Creating more scene cuts If you are looking to hire trained Chat Specialist teams to sell your program over chat or book qualified sales calls, apply through our website and setup a call to see if we can help you. Instagram: @natashastorm_

Ep 334. A Personal Story About How Lacking Integrity Created Permanent Issues In My Life " 07.07.2023

In this episode Nat shares a powerful story about not leaving bread crumbs behind in your life and being in integrity with yourself and others. Discover: * Integrity being a guiding value * Not leaving bread crumbs * Why being direct is a value * Having hard conversations Join our FREE Copywriting Community here: https://cruellascrew.natashastarcheski.com/facebook If you are looking to hire traine...

Ep 333. How Maverick Willett (The ESV) Grew His Online Coaching Business From 10K/Mo to 100K/Mo 04.07.2023

In this episode Nat interviews Maverick Willett, also know as the ESV (emotional support viking) on how we grew his business from 10K/mo online to 100K/mos. They talk about creating content that converts, selling in the DMs, and how to scale your business and brand. Discover: * How to go from 10K-100K/mo * Creating content that converts followers into buyers * The journey of building your online c...

Ep 332. Why You Keep Falling Into Creative Slumps & How To Fix It 24.06.2023

In this episode Nat talks about why you keep falling into a creative slump with your content. When we are too rigid and logical about creation, we feel stuck. Art isn't supposed to be math. Discover: * Being inauthentic attracts the wrong clients * Art isn't supposed to be math * Be on camera who you are in private Join our FREE Copywriting Community here: https://cruellascrew.natashastarcheski.co...

Ep 331. Struggling With Money Scarcity? The Only Thing You Need To Hear To Fix It 22.06.2023

In this episode, Nat talks about money scarcity and where it's rooted from. Building a business is challenging and stressful at the best of times, let alone when you are panicking about money.  Discover: * Where money scarcity comes from * Working through feelings of scarcity Join our FREE Copywriting Community here: https://cruellascrew.natashastarcheski.com/facebook If you are looking to hire tr...

Ep 330. Why The Personal Development and "Healing" Community Is A Joke 17.06.2023

Discover: * Why the personal development community keeps people stuck in their cycles If you are looking to hire trained Chat Specialist teams to sell your program over chat or book qualified sales calls, apply through our website and setup a call to see if we can help you. Instagram: @natashastorm_

Ep 329. Learning To Honour Your Yes's & No's 14.06.2023

Discover: * Not saying yes because you're excited * Pausing before responding If you are looking to hire trained Chat Specialist teams to sell your program over chat or book qualified sales calls, apply through our website and setup a call to see if we can help you. Instagram: @natashastorm_

Ep 328. A Business Will Never Outgrow The Psychology Of It's Leader 11.06.2023

In this episode Nat talks about how a business will never outgrow the psychology of its leader. The repeated patterns and outcomes in your life are a reflection of the values, behaviours, and decisions you are making today. Discover: * Why we get stuck in life and business * Embodying core values * Not dodging responsibility * Everything is a mirror Join our FREE Copywriting Community here: https:...

Ep 327. Lack Of Clarity Is Irresponsible 07.06.2023

In this episode Nat talks about how when we lack clarity we say yes to everything and don't complete what we need to be successful. Clarity is power. Clarity on what you want, where you are going, and who you want to become. Discover: * Why you say yes to everything * Time wasters * Lack of clarity keeps you stuck * Values, vision, desires, what's required Join our FREE Copywriting Community here:...

Ep 326. The 5 Numbers You MUST Know If You Want To Grow A Successful and Sustainable Business 01.06.2023

In this episode Nat talks about knowing your numbers and having a clear understanding on the cashflow of your business. Overwhelm comes from not being clear on what is coming in/out of the business on a monthly basis. Discover: * The 5 numbers you need to know in your biz * Cashflow * Paying yourself is an operating cost Join our FREE Copywriting Community here: https://cruellascrew.natashastarche...

Ep 325. How To Streamline Client Payment Schedules To Improve Cashflow 31.05.2023

In this episode Nat talks about how to streamline your client payment schedules to improve cashflow in the business. Timing your MRR is helpful to making solid business decisions and decreasing overwhelm. Discover: * Collect all MRR on the same date of the month * Streamline cashflow * Timing stripe/paypal to bank transfers Join our FREE Copywriting Community here: https://cruellascrew.natashastar...

Ep 324. Mission First Mentality, There's No "ME" Just "WE" 18.05.2023

In this episode Nat talks about creating a mission first mentality in your company. It takes a village to build a successful business and it's important to know what role you play and also operate as a team. Discover: * What role do you want in a business * Visionary, Scaler, Operator * There's no "me" just "we" * Mission first mentality inside team culture Join our FREE Copywriting Community here...

Ep 323. Processing Client Cancellations & Refunding Contracts 11.05.2023

In this episode Nat talks about how to run your business like a business and handle clients cancelling services. Discover: * The mentality of running a business * Airtight contracts * Sending people to collections * Wording for client cancellations Join our FREE Copywriting Community here: https://cruellascrew.natashastarcheski.com/facebook If you are looking to hire trained Chat Specialist teams...

Ep 322. 4 Ways To Develop Your Team, Because Investing In Your Team Has Infinite ROI 06.05.2023

In this episode Nat talks about how investing in your team is the best ROI for long-term growth. Your role as the leader and owner of the company is to develop the team that works for you. Discover: * Developing your team * Using outside resources * Installing company values * Using storytelling Join our FREE Copywriting Community here: https://cruellascrew.natashastarcheski.com/facebook If you ar...

Ep 321. The Successful Traits + Systems of Coaches Making Multiple 6figs/mo 04.05.2023

Discover: * High ticket pricing isn't a sin* Culture, values, and brand If you are looking to hire trained Chat Specialist teams to sell your program over chat or book qualified sales calls, apply through our website and setup a call to see if we can help you. Instagram: @natashastorm_

Ep 320. Win The Hour Mentality 27.04.2023

In this episode Nat talks about focusing on maintaining momentum and winning the next hour of your day. Discover: * Win the hour mentality * Sustaining momentum * Auditing where you spend your time Join our FREE Copywriting Community here: https://cruellascrew.natashastarcheski.com/facebook If you are looking to hire trained Chat Specialist teams to sell your program over chat or book qualified sa...

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