Curious Minds at Work

Can extraordinary innovation happen in ordinary organizations? Yes, if you know how. In his latest book, Simply Brilliant: How Great Organizations Do Ordinary Things in Extraordinary Ways, Bill Taylor shines a spotlight on innovation in organizations such as banks, fast-food joints, and nonprofits. And he shares how they do it. Co-founder of Fast Company and bestselling author of the books, Practi...

Innovators often invent the future and some do so by rethinking the past. For example, innovative historical researchers not only help us understand what happened yesterday, they improve how we respond to those issues today. Ibram Kendi is one of those researchers. In his book, Stamped from the Beginning: The Definitive History of Racist Ideas in America, he uncovers the history of racist ideas in...

Employee engagement is at an all-time low, but why? Francesca Gino, an expert on employee engagement and productivity, advises that if we do only one thing to fix it, we should encourage our employees to stop conforming and be themselves. When she and members of her research team introduced small interventions that encouraged people to be more authentic, the results were dramatic. Francesca is a P...

Self-driving cars are just around the corner. Are you ready? With the advent of machine learning and related tech, autonomous cars are more technologically mature than most of us think. Yet old-school policies and regulations are lagging behind, making it difficult for large scale adoption to take place. Essentially, driverless tech has become a people, rather than a technology, problem. To help u...

If you struggle with exercise, Michelle Segar has a secret for you: Stop blaming yourself! Blame the system! After years of studying the science of motivation, Michelle Segar, Ph. D., Director of SHARP -- the Sport, Health, and Activity research and policy center at the University of Michigan -- has created a framework for rethinking exercise that swaps out prescription for meaning. Filled with pr...

Have you ever felt powerless to improve the lives of those less fortunate than you? Mick Ebeling believes that the key to helping many is to start by helping just one. He shares details and examples of this in his book, Not Impossible, The Art and Joy of Doing What Couldn’t be Done. Mick explains that through this philosophy, we not only solve an immediate problem, but we also learn more about wha...

Algorithms make millions of decisions about us every day. For example, they determine our insurance premiums, whether we get a mortgage, and how we perform on the job. Yet, what is more alarming is that data scientists also write the code that fires good teachers, drives up the cost of college degrees and lets criminals evade detection. Their mathematical models are biased in ways that wreak deep...

What is the hidden impact of constant demands on our attention? How does it affect how we think, how we act, and how we live? We have clickbait on our mobile devices and computer screens, ads on buses, and commercials on radio and TV. But as Tim Wu, author and Professor at Columbia University Law School points out, this is a fairly recent development that has turned into a constant monetization of...

Is it possible to lead with full transparency? Can openness be the cornerstone of a large, fast-growing tech organization? These are just some of the questions that Catherine Turco answered when she spent 10 months observing all aspects of a fast-growing, high-tech company determined to build a new form of management. The result was something she calls The Conversational Firm. While she points out...

Gratitude has a dramatic impact on well-being and success, yet many of us are not aware of this research. In this groundbreaking book, The Gratitude Diaries: How a Year Looking on the Bright Side Can Transform Your Life, Janice Kaplan explains the science behind the power of gratitude. The author of twelve books, including The New York Times bestselling memoir, I will See you Again, Janice was an...

Everyone benefits from understanding great design. Whether you make products, program apps, or provide services, design plays a critical role in how effectively you accomplish your goals. And if you work in the field of design, there has never been a better time to showcase your skills. In this thought-provoking interview, John Maeda talks about all of this and more. An award-winning designer who...

It is essential to achieve our goals, yet few of us practice it. It is emotional agility -- the ability to navigate the thoughts, feelings, and stories we tell ourselves as challenges arise. This does not mean ignoring how we feel or wallowing in those emotions. And it is certainly not about just being happy all the time. It is about recognizing that the monologue inside our heads is not in contro...

How do breakthroughs happen? Not how we think. Movies, books, and articles, constrained by time and word limits, often leave out the realities --  the messy work, filled with dead ends, abandoned questions, and accidental discoveries. That is what Stuart Firestein, Professor of Biological Sciences at Columbia University, wants to change. He believes that the roles ignorance and failure play in the...

Want to succeed in work and life? Be bad first. Do not confuse this with the familiar call to fail fast (so often heard in the startup world in recent years). This is a longer game. It is about getting comfortable with being novices and of committing to learning new, hard skills that take years to acquire. In a world of rapid-fire change, constant connection, and lots of choices, it is a necessary...

Is pride a deadly sin or a key to our survival? Will it lead us down a destructive path or can it actually help us resist temptation? In this conversation, Jessica Tracy answers these questions and more. Jessica is a Professor of Psychology at the University of British Columbia and author of the book, Take Pride: Why the Deadliest Sin Holds the Secret to Human Success. Her research has unearthed f...

We produce more wind and solar power than ever before, yet coal, oil, and gas constitute over 90 percent of our energy sources. Why? Blame it on the grid. While our electrical grid was once an engineering marvel, today it is the Achilles heel of energy efficiency. In her book, The Grid: The Fraying Wires between Americans and Our Energy Future, McGill University Professor Gretchen Bakke explains w...

Do good people discriminate more often than they think? That is exactly what a team of researchers found when they analyzed the thoughts and reactions of millions of people around the world.   Harvard University Professor of Social Ethics, Mahzarin Banaji, author of the book, Blindspot: Hidden Biases of Good People, shares surprising findings from Implicit Association Tests taken by over 18 millio...

What stands between us and meaningful work? Email! It is killing our productivity and distracting us from the creative work we crave, yet we spend over a quarter of our work week on it. What is behind our addiction and what can we do about it? Jocelyn Glei, author of the book, Unsubscribe: How to Kill Email Anxiety, Avoid Distractions, and Get Real Work Done, explains the science behind our addict...

Is there a formula for innovation? Yes! And the most successful individuals, teams, and organizations rely on it to achieve their goals. Innovation psychologist, bestselling author, and Founder of the leading innovation firm in Australia, Inventium, Amantha Imber has worked with organizations like Google, Disney, LEGO, and Virgin. In her book, The Innovation Formula: The 14 Science-backed Keys for...

How do we make time for creative work, and how do we sustain it? Amy Whitaker, author of Art Thinking: How to Carve Out Creative Space in a World of Schedules, Budgets, and Bosses, tells us how. Writer, artist, researcher, and teacher, Amy works at the intersection of art and commerce. She holds an MBA from Yale and an MFA from the Slade School of Fine arts. She is also a professor at New York Uni...

Smart machines are coming, so what are we doing about it? Instead of cowering in fear, what if we took a proactive approach? What if there were a playbook we could use to anticipate and thrive in an increasingly automated world? In his book, Only Humans Need Apply: Winners and Losers in the Age of Smart Machines, Thomas Davenport, offers ways to accomplish that goal. His book is a guide for employ...

Multitasking is a myth. And we are poorer for trying to do it. The research shows that we have less productivity, more stress, diminished creativity,  and poorer relationships when we try to do many things at once. And yet, in a hyper-connected world, we can often feel like we have no other choice. And yet, if we honored how are brains are designed, we would see that singletasking is the answer. T...

Can you trust your memory? Probably not. Research shows that we can be convinced fairly easily that we are guilty of a crime we did not commit. We not only misremember information, but we can misremember information about the wrong person. Add to that the fact that when someone else tells us how they remember something, it can alter our memory of that same event, person, or situation. These insigh...

We all share, but today, millions get paid for it. Is this new trend just a fad or is it radical rethink for how we work? When we catch a ride with an Uber driver or contract with someone on Upwork, we marvel at the convenience. What we often overlook is the amount of trust it takes to ride with a stranger or to work with someone we may never meet. Yet that level of trust is what is driving the sh...

Is there a secret to lasting power? Yes, and Dacher Keltner has been teaching leaders about it for decades. And the secret is not the ruthless, manipulative approach associated with 15th-century politician and writer Niccolo Machiavelli. It is actually the opposite. As a University of California, Berkeley, Professor of Psychology, and Founder and Director of the Greater Good Science Center, Dacher...