Cultural Communication Confidence

How often do you notice others' non-verbal communication? How aware are you of your own non-verbal communication? When speaking, we tend to plan what we will say, the content, and the actual words we will use, however, if we don't pay attention to our non-verbal communication, then we are missing key ways to engage, connect, build our presence and emphasise what we say. It's not only what you say...

Difficult conversations. How do you feel about them? They may not be easy, especially when it involves giving negative feedback to someone. Emotions can run high and our response might be to avoid the conversation altogether, at least for a while. Or alternatively, we may run into it too quickly, when emotions are still high, to get it over with. There is no 1 way which works for every situation b...

When working in multilingual and multicultural global teams we can experience situations where a few voices dominate in meetings, while others are quiet. If we do not fully understand the cultural and communication challenges that individuals may experience, it can lead to frustrating, unproductive meetings. As team and project leaders, we need to use our cultural intelligence (CQ) to consider and...

Do you know how to get your emails right when it really matters? Are they being opened and cutting through? And are you achieving your project and work goals successfully through email? We might use plenty of quick messenger tools these days for working with our colleagues and co-workers, such as Teams, Google, Slack or Trello, but we also need to know how to put together a professional email that...

Why do we need all this small talk? Research shows the importance of informal conversations for virtual and hybrid meetings, and how it can make the difference for teams, how they work and their overall project and performance success. However, small talk isn't comfortable for, or even valued, by everyone. This is a great example of cultural dynamics at play, and how what may seem obvious and natu...

January can be a tough month after the excitement of the holidays and Blue Monday, the 3rd Monday in January known as 'the most difficult day of the year', is coming soon.  So we all need some humour this month. I am a great believer in the power of humour, and for me it's a great way in business to build warm connections with others and create a good atmosphere for communication and working toget...

Happy New Year! Hope you had a great time over the holiday season, and started the year well. As we kick off this January, we're focusing on the big ideas for 2023 in communication and cultural intelligence. I will share with you the top 5 big areas to know about for you and your team, including key trends in communication and cultural intelligence. Plus I will give you the key questions to ask yo...

As we are coming to the end of the year, it's a good time to stop and reflect on your current communication performance. Just like any other performance-related activity, it's important to check in regularly with what you are doing and how you can improve. The end of the year is a natural time to do this, so you can put together your action plan and get off to a quick start in the New Year. Today...

As we are coming to the end of the year, it's a good time to stop and reflect on your current communication performance. Just like any other performance-related activity, it's important to check in regularly with what you are doing and how you can improve. The end of the year is a natural time to do this, so you can put together your action plan and get off to a quick start in the New Year. Here i...

How do you plan and write a presentation? Open up PowerPoint or google slides, and start writing? The problem is we often spend too much time writing, designing and fiddling with the slides, without planning the messaging, story or the communication flow. In today's episode you will discover how to plan your next presentation in 15 minutes to make sure it's clear, persuasive and your audience list...

I am sure you have experienced challenging communication situations. When somebody seems determined to see the problems with your idea. The answer is leading to a 'no' or they're only seeing the downside. They seem close-minded to the possibilities. Is there any way to get around a 'no'? I believe we can get around this by building communication bridges that will connect you and to find a solution...

When you're planning a presentation or leading a key meeting, you want your message to come across clear and simply, so that people listen and know what to do next. In this action episode, get yourself a piece of paper, listen in and do the exercises as I talk. I will show you how to plan simple, clear communication in less than 5 minutes. What you will learn in this episode: The advantages of cle...

Where are you on your confidence journey for communicating? Do you recognise your comfort zone when communicating in different contexts and with different groups of people? Learn the action steps to build confidence as you move forward on your own journey. What you will learn in this episode: Why building confidence is like the marathon The problem with 'I am not a confident communicator' Confiden...

Do you know how you prefer to communicate? Do you have insights into how others communicate? What happens when you work with others who are different to you in their communication style? Do you know how and what to adapt to build better conversations in your meetings? Learn about the key communication styles and how they can help you to have a better connection with your team. What you will learn...

CQ  (cultural intelligence) is powerful and it can make the difference between success and failure when working globally, leading multicultural teams and with international customers. So how can we increase our CQ capabilities and be more successful? Today I share my starter ideas for developing your own and your team's CQ skills, so you can feel the cultural intelligence difference for your busin...

I used to be a perfectionist and I know this held me back in the past with my communication. That's until I developed communication agility, a mindset approach I created to make the difference to my communication confidence in my meetings and presentations. Discover in this episode all about communication agility and how you can develop it to help you to communicate confidently, speak with the flo...

I often get asked this question by my clients: Do I have to be an extrovert to present confidently? They observe that confident presenters are the extroverts, they share their views, sound persuasive, make it look easy and can handle any question or issue, no matter what comes up. So do you have to be an extrovert to be a good presenter? I believe anybody can be a confident presenter, introvert or...

In a global world, we need to understand how to work productively together, how we interact effectively in a diverse cultural context, and create positive conversations that mean meetings flow, team spirit and collaboration are high, projects progress and results are delivered, internally and externally. Cultural Intelligence (CQ) is the difference that can deliver these positive outcomes and stop...

When you're leading a global team, making communication work well in your meetings isn't always easy. And if you are working in the global team, you may not feel you are able to speak up and contribute in the way you want. Some team members remain quiet, others dominate, and it can be hard to make sure everybody is heard and has the chance to share their views, which can lead to frustrations, and...

Today is all about speaking up at work when we lack confidence. Meetings and presentations may feel challenging for you, because you need to influence senior stakeholders and leaders. In meeting discussions, you don't feel able to contribute in time, and you miss the gap to add a valuable point of view, as the conversation has moved on. You feel frustrated because you are unable to fully demonstra...

Have you ever experienced a team or customer meeting where you thought what others were saying or how they were behaving was 'rude', 'difficult', or 'not professional'? Did you really understand what was going on, or did you waste your valuable time, with frustrating conversations and project delays? The cultures we spend the most time in have a great influence on how we see the world and how we d...

How do you get to the next level in your career? Communication is a critical part of this- what you say, how you say it, communicating with confidence in English and showing you can influence, create impact and develop relationships in your global team, and externally with customers.  What you will learn in this episode: Why communication makes the difference in your career What is the communicati...