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Customer Success Collective

CS School

Business EN ↓ 35 episodes

Tired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out. Ever wanted to have a full overview of how segmentation works in customer success? Check out CS School. Always wondered what the psychology behind CS is? Head to CS School. Wanna know the best way to tackle renewals? Find out at CS School.

Author

Customer Success Collective

Category

Business

Podcast website

listen.casted.us

Latest episode

Oct 13, 2025

Where to listen?

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Episodes

Mastering the customer health score | Patti Zack 16.05.2023
Busting the myths of empathy and accessibility | Niina Majaniemi 02.05.2023
The power of outcomes-based thinking | Shane Ketterman 18.04.2023
Developing a customer success plan | Melanie Moshi 22.03.2023
Leading customer success teams | Richard Convery 27.02.2023
Building customer success in a startup | Jenna Chau 07.02.2023
Customer success outside of SaaS | Mimi Fernandez 22.12.2022
Data-driven customer success | Josh Horsman 03.11.2022
Customer-facing transferrable skills | Ryan Noakes 03.11.2022
The fundamentals of onboarding | Brittany Yandura 03.11.2022

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