Wendy Batten, Creative Retail Mentor
Creative Shop Talk with Wendy Batten
How do I attract more customers to my store? How do I get more sales? How do I book out my shop's events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and...
Author
Wendy Batten, Creative Retail Mentor
Category
Podcast website
Latest episode
Jun 29, 2026
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Episodes
290. 7 Things to Focus on in 2026 If You Want a Retail Business That Lasts 05.01.2026 34:19
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: You know that shop down the street that always seems to be doing well? The one that looks calm, confident, and steady while everyone else feels frantic? In this Season 6 kickoff episode of Creative Shop Talk, I'm pulling back the curtain on what's actually happening behind the scenes and sharing my 7...
289. Become the CEO Your Life May Need in 2026 01.12.2025 35:37
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Season Five wraps with a heartfelt, honest conversation you don't want to miss. In this final episode of the year, I'm pulling back the curtain and sharing the real-life alignment shifts, boundaries, and mindset resets that shaped my 2025 - and how you can step confidently and intentionally into 2026....
288. Become the CEO Your Retail Business Actually Needs in 2026 24.11.2025 30:39
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Ready for a truth bomb? Your business can only grow if you do. In this episode of the Creative Shop Talk Podcast, I'm diving deep into what it really takes to step into the CEO identity your retail business needs in 2026 and beyond. From letting go of the "do-it-all shopkeeper" mindset to making braver...
287. Design Your Best Retail Year Ever: Stop Drifting and Start Planning for Success 17.11.2025 29:04
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Is your business steering your life instead of the other way around? In this episode, I'm reminding creative shop owners that thriving retail doesn't happen by accident – it's designed with purpose. As we wrap up the year and move forward into 2026, I'm sharing my "captain your own ship" approach to in...
286. 5 Simple Prompts to Help Your Retail Team Sell with Confidence 10.11.2025 23:22
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Let's face it – most shop owners can sell naturally, but teaching your team to do the same without feeling "salesy" can often be tricky. In this episode of the Creative Shop Talk Podcast, I'm sharing five easy, actionable prompts you can teach your staff to boost confidence, build genuine customer co...
285. Avoiding Retail Burnout: Closing Loops and Leaning In to Your People 03.11.2025 26:11
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Are you feeling burnout creep in? Are you just plain tired of making all of the decisions? You're not alone. In this episode, I'm getting honest about burnout, decision fatigue, and what really causes that drained, frazzled feeling. (Hint: it's not just working too much!) Through my own recent experienc...
284. KISS Retail Overwhelm Goodbye: The Power of Keeping it Super Simple 27.10.2025 21:02
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Sometimes simple things make the biggest impact - and in this episode, I'm proving it with a story about my "famous" frozen turkey stuffing. Confused yet? Don't be! If you are an independent retailer you are in the right place, I promise! This episode is for retailers who need a refreshing reminder tha...
283. Why Your Shop Matters More Than Ever - and How to Keep It Thriving in a Disconnected World 20.10.2025 24:39
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Ever stop mid-holiday hustle in your retail shop and think, "Why am I even doing this? Does this even matter?" This episode dives straight into that question. I'm sharing how meaningful connection - not just transactions - creates the kind of community and joy that keep both you and your customers com...
282. Raise Your Standards, Raise Your Results: A Peek Inside a Real Coaching Call for Retailers 13.10.2025 35:19
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. Are you ready for more profits this holiday season? I'm hosting a FREE 60 minute...
281. 5 Holiday Retail Takeaways: How to Prep for Profit Without the Chaos 06.10.2025 28:59
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. In This Episode: The holidays are coming fast, but with the right plan, chaos doe...
280. Future-Proof Your Holiday Retail: Strategies for Independent Shop Owners 29.09.2025 28:49
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ This is where your podcast html will now go Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. In This Episode: The holidays aren't...
279. Two Types of Retail Shop Owners: Which One Are You? 22.09.2025 21:57
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Two types of shop owners are shaping the future of retail, and knowing which one you are could change everything. In this episode of Creative Shop Talk, I'm diving into the two distinct types of retail shop owners I've been noticing and I'm challenging you to decide which one you are. Drawing from m...
278. Behind the Counter with Megan Macdonald: How She Built a Profitable Two-Location Shop and Gained Her Freedom 15.09.2025 27:13
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Ever feel like your shop is running you instead of the other way around? You're not alone, and today's guest proves there's a better way. In this inspiring episode of the Creative Shop Talk Podcast, I'm welcoming Level Up Mastermind member Megan Macdonald, founder of Sandwick Bay Candles . Megan joins...
277. How to Debrief Your Events Like a Pro: The Retailer's Checklist 08.09.2025 19:26
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. LAST CHANCE! Want to plan your entire Q4 with me LIVE ? Join me and a small group on September 15th and let's get down to business. Limited seati...
276. What Holiday Prep Actually Looks Like (Step by Step, Inner Circle Style) 01.09.2025 24:11
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. Want to plan your entire Q4 with me LIVE ? Join me and a small group on September 15th and let's get down to business. Limited seating for thi...
275. How Top Shop Owners Are Planning Their Holiday Strategy 25.08.2025 23:42
Add graphic here With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. Want to plan your entire Q4 with me LIVE ? Join me and a small group on September 15th and let's get down to business. Limite...
274. Is Your Customer Journey Working? Audit It Now! 18.08.2025 31:39
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: The holidays are coming. Time to revisit this crucial part of your business. One bad shopping experience can send a loyal customer packing. The good news? You have the power to make every visit unforgettable. Let's talk about your customer's journey. In this episode of the Creative Shop Talk Podcast, I...
273. Train Your Retail Team to Sell Without Feeling Pushy 11.08.2025 24:11
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Struggling to improve retail staff sales training without turning your store into a pushy sales zone? You're not alone! Let's talk about it. In this episode, I'm sharing how independent retailers can flip the script from selling to serving—while boosting revenue. Learn how to build a positive sales mi...
272. Unlocking Team Potential: Nurturing a Culture of Ownership 04.08.2025 14:58
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Ready to transform your team from task-doers to strategic thinkers? In Episode 272 of the Creative Shop Talk Podcast, I'm answering a question from one of my Mastermind members, Dan Haynes: How do we flip the mindset of management-level team members from task-oriented to strategic thinking? I'm divin...
271. Back-of-the-Napkin Math: Simplifying Profit Planning for Retailers 28.07.2025 21:19
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Let's simplify the numbers you need to know and why in your retail business. Don't be that retailer that is overwhelmed by numbers in retail—or worse, avoiding them altogether. In this episode of the Creative Shop Talk Podcast, I'm sharing the surprisingly simple method I use to help retailers final...
270. Progress Over Perfection: How to Break Through Retail Business Overwhelm 21.07.2025 22:49
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Feeling stuck in perfectionism or weighed down by self-doubt? You're not alone—and you don't have to stay there! In this quick yet powerful coffee chat, I'm sharing real conversations I've had with shop owners navigating mindset challenges like imposter syndrome, overwhelm, and lack of confidence. You...
269. Coffee Break Chats: Is Your Google Business Listing Costing You Customers in Your Retail Shop? 14.07.2025 18:07
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Is Your Google Business Profile Costing You Customers? Your Google Business profile is one of the easiest and most powerful tools to drive retail growth. In this Coffee Break episode of the Creative Shop Talk Podcast, I'm sharing ten quick, high-impact ways to audit and refresh your profile—just in...
268. Awesome Isn't Accidental: Raise the Retail Standards in Your Shop 07.07.2025 20:10
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: It's not luck. It's not magic. Running a successful retail shop takes purpose, planning, and showing up as your best self. In this inspiring episode, I'm sharing a powerful reminder from one of my favorite authors, Jon Acuff: "Awesome is never accidental." Let's talk about how you can intentionally c...
267. Retail Planning Midyear Check-In: The Essential Steps 30.06.2025 23:49
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: I want you to ask yourself this question: "Why wouldn't I be checking in mid-year with my retail business? Is there something I am avoiding? Am I making excuses like I'm 'too busy'?" (Your words, not mine!) As a retail coach, it's my job to not only teach you the steps you need to take to do a midyea...
266. Behind the Counter: Retail Growth Tips You Want to Try with Yarn Store Guru Cadence Kidwell 23.06.2025 41:00
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Running a retail business isn't just about WHAT you sell—it's about WHO you bringing together in your retail store. In this heartwarming and wisdom-filled episode, Cadence Kidwell of Fuzzy Goat (a yarn store in Thomasville, Georgia) shares how she's built a thriving business rooted in connection, crea...
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