Creative Confidence Podcast

Chris Waugh, Chief Innovation Officer at Sutter Health, and Suz sat down to discuss how service design can radically and rapidly change the ways healthcare is delivered, making it more personalized and a better experience for patients. Interested in learning more about journey mapping and designing innovative experiences? Learn more about our Human-Centered Service Design course: https://ideo.to/s...

Jocelyn Wyatt, Chief Executive Officer of IDEO.org, and Dean of IDEO U Suzanne Gibbs Howard as discussed the unique challenges of designing for the social sector and how to apply advanced design thinking principles to manage multiple stakeholders and solve for complex issues. To go deeper with the topics from this conversation, explore the Advanced Design Thinking Certificate: https://ideo.to/tlTG...

In our latest Creative Confidence Series chat, David Aycan, IDEO Products Managing Director, and IDEO U Dean Suzanne Gibbs Howard sat down to discuss how to effectively design for and implement change and ways to measure the impact of creativity in an organization. Looking to learn more about purpose or dive deeper on bringing creativity to your team or company? Join our upcoming Designing for Cha...

In our most recent Creative Confidence Series chat, Charles Hayes, Executive Managing Director of IDEO Asia, and IDEO U Dean Suzanne Gibbs Howard discussed creative leadership and a changing culture of innovation in China. If you’re interested in going deeper into case studies of creative leadership across the globe and learning IDEO’s tools and mindsets for creative leadership, join our upcoming...

Keith Yamashita, SYPartners Chairman and Founder and instructor for our newest class From Superpowers to Great Teams, sat down with IDEO U Managing Director Coe Leta Stafford to discuss creative leadership and how great teams are built on a foundation of diversity, collaboration, trust, and self-awareness. To learn more about building diverse, collaborative, and effective teams, check out our new...

In this Creative Confidence episode, Suzanne Gibbs Howard, Dean of IDEO U, chats with Mathew Chow, Director of Organizational Design at IDEO San Francisco, about prototyping organizational change. Mathew Chow is one of IDEO’s first formal organizational designers, helping clients create and define the values, incentives, rituals, teams, and spaces that drive their culture and behavior. It’s a proc...

In our most recent Creative Confidence Series chat, IDEO managing director and Human-Centered Service Design instructor Melanie Bell-Mayeda and IDEO U’s Coe Leta Stafford shared stories and tips about how to use service design to bring more meaningful experiences to customers and organizations. Melanie is a Partner and Managing Director at IDEO San Francisco. She’s responsible for helping lead the...

Suz sat down with Brynn Harrington, director of People Growth at Facebook, to discuss the question, what’s truly motivating to people in the modern workplace? They also explored the topics of a recent Harvard Business Review article Brynn co-authored: The 3 Things Employees Really Want: Career, Community, Cause. __________ Get episode recaps and register for free live podcast events at ideou.com/p...

In this Creative Confidence chat, IDEO U Dean Suzanne Gibbs Howard sits down with IDEO CEO Tim Brown for a conversation on Tim’s evolving thoughts on creative leadership and his focus on asking better questions. Learn the skills and mindsets of creative leadership from CEO of IDEO Tim Brown in his online course Leading for Creativity: ideo.to/sPBfy4 __________ Get episode recaps and register...

Teachers are the innovators education has been waiting for, and design thinking can help them activate their own creativity and solve the biggest challenges in education today. In our most recent Creative Confidence Series chat, Coe sat down with with Sandy Speicher, Managing Director of IDEO’s education practice and a strategic adviser to the K-12 Lab Network at the Stanford d.school, to discuss...

In our most recent Creative Confidence Series chat, Coe sat down with IDEO Play Lab founder Brendan Boyle and Suzanne Gibbs Howard, Dean of IDEO U, to talk about the importance of creativity, and exercises that can help you tap into it. Our new Unlocking Creativity class has 11 hands-on activities to help you tap into the creative potential of your team, break past creative blocks, and advance new...

At IDEO, we believe that you can design the parts of a business just like you can any product, service, or brand. In this conversation, we chat with Amy Bonsall and Kerry O’Connor, instructors in IDEO U's Designing a Business online course. As Amy points out, it’s about realizing that it’s not just product design that makes a company successful in the market—it’s about the business model, the reve...

IDEO Partner Luis Cilimingras and IDEO U Dean Suzanne Gibbs Howard discussed how technological and cultural shifts are affecting business in Latin America, and shared tips and tricks for implementing design thinking from IDEO U alums and practitioners working in the region. Interested in learning the foundational methods and mindsets of design thinking and creating a shared language among your tea...

Storytelling for Influence Instructor and IDEO Design Director Jenn Maer and IDEO U Dean Suzanne Gibbs Howard discussed the tools and mindsets that can help you become a master storyteller, prototype your story, and bring your audience along on an emotional journey. Dive in deeper and learn more from Jenn Maer in our online Storytelling for Influence course. __________ Get episode recaps and regis...

Owen Rogers works with companies on some of their biggest existential challenges. In this Creative Confidence episode, we chat with Owen, IDEO Partner and Senior Design Lead, about the human-centered approach to creating sustainable change within organizations and his tips for empowering and developing leaders. To learn more about creating change within your team and organization, enroll in our on...

Sara Kalick, Former Vice President of SYPartners and IDEO U instructor, shares how to identify your work superpower. Your superpower is the role that you’re put on this Earth to fill. It’s what you do better than anyone else. Tapping into it will not only help your team, but you’ll find your work more satisfying, too. Read the recap of this conversation at ideou.com/blog . __________ Get episode r...

In the latest Creative Confidence Series chat, Lynda Deakin, Managing Director of IDEO’s Design for Food studio, joined Suz to chat about ways design can enable system-wide change in the food industry. As Lynda answered live questions from our community, she touched on themes from food waste to the changing retail environment, to why it’s important to work with big food companies. __________ Get e...

Eric Ries, author of The Lean Startup, shares how to help your company change mindsets and become more experimental, lean, and accountable. Eric's observation is that these days big companies want to be startups and startups want to be big companies. But somewhere along the way, as any organization grows, it gets mired in bureaucracy that’s resistant to innovation. This is because they’re followin...

We sat down with CoLab’s Joe Gerber and Gavin McDermott to talk about the distributed web and blockchains and why it's important to experiment with this emerging technology. Many people see blockchain technology as bitcoin, but as Joe and Gavin discuss, bitcoin is just the tip of the spear and one small piece of a larger movement of blockchain technology and the distributed web. __________ Get epi...

How do you prototype designing something that isn’t tangible, like a service? In this Creative Confidence Series webcast, IDEO Partner and Managing Director Ilya Prokopoff and IDEO U Managing Director Suzanne Gibbs Howard will guide us through their process for service design prototyping, share examples of successful past service design prototypes, and discuss how these prototypes can often lead t...

We spoke with Paul Bennett about what he sees as cornerstones of creative leadership, how to catalyze people toward action, and his no fear attitude toward delving into the void—aka darker more challenging topics like death and aging. __________ Get episode recaps and register for free live podcast events at ideou.com/podcast . Build your creative problem-solving skills with IDEO U's online course...

Curious about what makes a successful, innovative team, Google led a two-year research project with 280 teams. They found only one distinction between innovative and non-innovative teams—psychological safety. __________ Get episode recaps and register for free live podcast events at ideou.com/podcast . Build your creative problem-solving skills with IDEO U's online courses in human-centered design...

Designing for change is about helping leaders transform their organizations’ cultures and businesses in pursuit of innovation, adaptability, and impact. Join IDEO Partner and Managing Director Bryan Walker and IDEO U Managing Director Suzanne Gibbs Howard as they discuss a human-centered approach to change and give a sneak peek into IDEO U's newest course. __________ Get episode recaps and registe...

After two years of sailing 15,000 miles around the globe with her husband and seven-year-old son, Jennifer Massaro returned home with a new perspective and a story to share. Armed with her desire to convey her learnings from two years at sea paired with a belief that storytelling is a muscle that must be constantly exercised Jen enrolled in Storytelling for Influence. Hear about Jen’s adventure an...

Design thinking is a mindset (almost a way of life). It opens you up to new directions and perspectives. And the more you exercise the design thinking muscle, the better you get at it. Each time you engage with the process, you end up feeling more capable. As founder of IDEO and the Stanford d.school, David Kelley has been practicing design thinking for nearly 30 years. He’s passionate about using...