COVERED IN 15

Run time: 15:52 Description: Join us for this episode of Covered in 15, where our host Geoff Turner talks with Richard Coleman, Managing Director at Ecclesiastical General Insurance UK about embracing ambitious business growth plans and the challenges along the way. They explore the importance of purpose-driven leadership and share valuable insights on discovering your ‘why’, building on existing...

Run time: 15:52 Description: Join us for this episode of Covered in 15, where our host Geoff Turner talks with Richard Coleman, Managing Director at Ecclesiastical General Insurance UK about embracing ambitious business growth plans and the challenges along the way. They explore the importance of purpose-driven leadership and share valuable insights on discovering your ‘why’, building on existing...

Run time: 13:51  Description: In this episode of Covered in 15, our host Geoff Turner talks with Laura Carter about the importance of understanding target markets and customer needs in product development. They also discuss leveraging company’s DNA and engaging staff to develop a strategy and achieve common goals. Laura shares her experience with the development of our new Leisure and Office Profe...

Run time: 13:51  Description: In this episode of Covered in 15, our host Geoff Turner talks with Laura Carter about the importance of understanding target markets and customer needs in product development. They also discuss leveraging company’s DNA and engaging staff to develop a strategy and achieve common goals. Laura shares her experience with the development of our new Leisure and Office Profe...

Run time: 14.40 Description: In this episode, we talk about the importance of valuations to understand the value of assets and keeping them up to date, especially in the current market conditions where material and manufacturing costs are constantly fluctuating. The valuation provides clients with a detailed report on their assets to support them in agreeing the correct sums insured and for the in...

Description: In the special edition of Covered in 15, Former Army Officer-turned landmine clearance specialist Chris Moon suggests that we can all develop the resilience to survive life’s most profound challenges. Having been taken prisoner by the Khmer Rouge in Cambodia, threatened with execution on multiple occasions, and lost two limbs in an explosion, Chris chose never to perceive himself as a...

Description: With a woefully understaffed police force grappling with a recruitment crisis, coupled with the ongoing cost of living crisis and increasing polarisation across the political spectrum in the UK, crime is on the rise. To mitigate the risks, brokers can advise their private and corporate clients about how to better secure their properties. It’s crucial to think ‘beyond the perimeter’ of...

Description: Private equity investors can help businesses with strategic decision-making, from formalising their processes to formulating a succession plan, thereby futureproofing the company against the uncertainties around the corner. The Connection Capital website linked below contains a wealth of resources explaining the industry in greater depth, including videos from CEOs and business chairs...

Description: The Benefact Trust is funded directly by the profits of the specialist financial companies within the Benefact Group. It has been instrumental in supporting churches and Christian charities across the country to retain their status as centres of orbit for charitable giving and community support.  In this episode, Trust Director Helen Gray talks about the aim for Benefact Trust to doub...

Description: With the increased use of the internet and the widespread availability of (seemingly) free video, audio, photographic, illustrative and written digital material, copyright infringement claims have become more prevalent. This may be particularly troublesome for charitable organisations who perhaps feel they are exempt and therefore can use material on their websites or social media pla...

Description In one of our previous episodes, we've discussed the support and fundraising resources available for charities from the Benefact Group during the cost-of-living crisis. In this episode, we’re speaking with Mick Clarke, CEO of The Passage, about the structural changes needed to facilitate the charity’s vision of eliminating street homelessness. Mick explains how charities have been subs...

Description: In heritage businesses, if objects are subject to water, fire, or other forms of damage, a quick response is essential. Yet, some heritage organisations’ emergency plans are stifled by a slow decision-making process, lacking comms policy, or insufficient clarity regarding the delegation of authority in critical scenarios. In this episode, Emma Dadson from Harwell Restoration talks abo...

Description: Email continues to prevail as the world’s preferred business communications medium. With around 320 billion emails sent and received a day, the risks of using email to send sensitive information are numerous and ever-expanding. Additionally, portals are gaining momentum from a data collection and customer communication point of view. In this episode, we discuss the importance of using...

Description: ISO Energy is an Ecclesiastical preferred supplier, with extensive experience in providing sustainable heating and energy solutions across the country. With 17% of UK emissions produced by heating buildings, the national imperative to tackle this issue is growing ever stronger. With our access to cheap fossil fuel resources always dwindling, there’s no time like the present to begin t...

Run time: 15 min Description: Most business-to-business (B2B) relationships are purely transactional, however, willingness to be vulnerable with other parties, and to work with them based on an assessment of their ability and credibility in their field, can result in a mutual value exchange and partnership development over time. In this episode, Dr Mark Hollyoake explains his concept of the ‘S’ Cu...

Description: The new FCA Consumer Duty regulations will come into effect on the 31 July, affecting all open products and services in the financial services sector. Ecclesiastical have partnered with The Irrational Agency, a market research company specialising in behavioural economics, to help us acquire more in-depth customer insights and therefore assist our further compliance with the new regul...

Description: The Insurance Charities was established in 1902 and it’s the only charity in the UK and Ireland solely supporting current and former insurance employees whatever their role. Last year it awarded over £1.3m, supporting those in the insurance industry facing difficult times and life changing events. In this special episode, recorded for Insurance Charities Awareness Week, Adrian Saunder...

Run Time: 12.20 mins Description Our broker survey* highlights that only 18% of brokers feel confident in advising clients about climate change. Yet, working with sustainable partners is becoming increasingly important for organisations across many sectors including heritage and education. Brokers have a significant role to play in supporting these organisations in making the right choices to beco...

Run time: 12.25 mins Description: The incidence of cause-related art attacks has grown rapidly in recent years, predominantly perpetrated by environmental activists such as Just Stop Oil and Extinction Rebellion. The significant media attention from these attacks inevitably increases the likelihood of copycat incidents. As such, any event featuring high-profile artwork or artefacts, be it held by...

Description: With this year’s BIBA Conference just around the corner, Steve White returns for the latest episode of Covered in 15. While the annual event constitutes the majority of headlines relating to BIBA, much of the organisation’s activities to support its members are listed in the BIBA Manifesto. It is collated through conversations across the country, granting members a voice in Westminste...

Description: The charity sector was severely impacted by the pandemic, with in-person fundraising events cancelled or postponed. Now, the cost-of-living crisis is profoundly affecting charities’ ability to fundraise as many people simply don’t have the funds to donate to charitable causes, and many charities reliant on corporate partnerships are seeing a decline in support. In this episode, we dis...

Run time: 14.45 Description: The insurance market is becoming increasingly crowded. Given that many customers don’t understand the specifics of the industry, and often don’t have the time to conduct any research, how can you ensure that your business differentiates itself from competitors? In this episode, MAP Training Director Alan Thompson highlights the importance of identifying the emotional a...

Description: Communication is crucial in our day-to-day life. However, our communication habits, both written and verbal, are often inefficient or ineffective. In this episode, we’re speaking with business communications expert Andy Bounds about the importance of effective communication and the common mistakes people make when preparing for meetings, presentations and proposals. Andy highlights th...

Run time: 10.49 Description What makes us experts in risk management? At Ecclesiastical, we recognise that a focused and comprehensive analysis of the risks facing our customers’ property, staff, or their organisation as a whole, is utterly essential. In this episode, we discuss the Risk Management team, the largest in our whole organisation and led by highly trained professionals with extensive k...

Run time: 14.54 Description: The voluntary sector is under a lot of pressure. Over the past year it has seen a decline in donations and volunteers, while simultaneously the demand for the services has skyrocketed. Charities themselves are concerned about their own financial stability in light of the energy and cost of living crisis, let alone supporting their beneficiaries. The Benefact Trust prov...