COVER Magazine

n this episode, Tony from Cover talks with Lindiwe Gumede, the Chief Marketing Officer of Metropolitan, about the shifting consumer needs in the insurance industry over the past five years, particularly in light of the COVID-19 pandemic. They discuss the importance of transparency in insurance policies, the role of digital tools, and Metropolitan's initiatives like the Metropolitan Collective Shap...

Join Tony from Cover as he catches up with Peter Tshiguvho, CEO of Metropolitan, to discuss the evolving landscape of the insurance industry. They delve into the main challenges like geopolitical issues, economic conditions, and the role of digitalization and AI. Peter emphasizes the need for re-skilling, staying agile amidst change, and maintaining team alignment. They also explore the importance...

In this episode, Tony speaks with Luke Sutton, Head of Transactional Risk Insurance at Marsh, about the evolving landscape of transactional risk insurance, particularly in Africa. They unpack what this form of insurance entails, its growing relevance in M&A deals, and how the product has become more accessible and proportionate over time. Luke also shares insights from Marsh’s latest Transacti...

Veritas Global Protection has launched in South Africa, bringing with it a new approach to vehicle warranty products. In this conversation with Tony, Country Manager Petrus Potgieter and Operations Manager Lorenzo Farelo share insights into the local and global warranty landscape, growing market demand, and Veritas’s mission to provide true peace of mind. With unique offerings like market value-ba...

In this episode, Tony reconnects with Angus to explore how real-time data, IoT, wearables, and AI are shaping the future of insurance. They unpack the transformative impact of technology on risk management, pricing, customer engagement, and fraud prevention. Angus discusses the need for strong data security, compliance with POPIA, and balancing innovation with regulatory obligations. He also explo...

In this insightful conversation, Tony from COVER Magazine speaks with Angus Black of BarnOwl Just Data Solutions about the growing importance of data in the insurance industry. They explore how data is moving from a reactive to a proactive tool for risk management, the value of predictive analytics, and how silos, legacy systems, and a skills gap present ongoing challenges. Angus emphasizes the ne...

In this insightful episode, Tony speaks with Louis van Vuren, the CEO of the Fiduciary Institute of South Africa (FISA). Louis shares critical updates on FISA's recent activities, including changes in legislative compliance concerning trust management, issues with the Master's Office, and the significance of enduring powers of attorney. Additionally, Louis discusses the upcoming 15th Annual FISA C...

Cross Country has spent 24 years developing a niche insurance offering that goes beyond traditional motor cover. Specialising in 4x4 vehicles, classic cars, and adventure-driven policies, the company stands out for its deep understanding of client passions. Whether covering rare vintage vehicles or supporting adventurous off-roaders, Cross Country ensures seamless protection, including repatriatio...

Join Tony from COVER as he speaks with Austin Mpandawana, the Manager for Specialist Lines at Renasa. In this insightful conversation, Austin discusses the evolving role of brokers in the commercial motor insurance space, the growth of specialist lines, and the vital partnership between Renasa and its brokers. They explore how brokers are adapting to new challenges, such as fleet management and ri...

In this thought-provoking discussion, Tony van Niekerk chats with Mike Mgodeli, Managing Director of RTUSA, about the transformation of South Africa’s public transport and e-hailing sectors. They explore how mobility is evolving through co-creation between taxis, e-hailing platforms, and fleet operators—offering new opportunities and challenges for insurers and brokers. Mike shares fresh insights...

In this discussion, we explore how INSRAP, part of Admin Plus, is revolutionising insurance claims fulfillment. Cameron Clark (Business Executive) and Alan Kinloch (General Manager) join us to discuss how their tech-driven approach is cutting claim costs by up to 33% while reducing processing times to under 24 hours.   They explain how real-time pricing, automated updates, and a national supply ne...

In this insightful conversation, Tony from COVER Magazine chats with Fergus McNamara, Director at FDM Engineering Underwriters, about the complexities of plant insurance and the challenges faced by the construction industry. They explore the key differences between plant insurance and motor vehicle policies, the risks of absconding, and how FDM’s policy offers unique features like fixed depreciati...

Join Hilmar von Mansberg, Managing Director at Ownsurance, as he shares the journey of building one of South Africa's largest independent heavy commercial vehicle (HCV) insurance brokerages. From humble beginnings as a one-man brokerage to becoming a leader in the HCV sector, Hilmar discusses the importance of specialization, building partnerships, and the evolving transport market. Gain valuable...

In this episode, MJ Givens Kgasi, analyst at global brokerage firm Octa, joins Tony to unpack the evolving world of trading and broking. From the shift to mobile-first platforms and the role of liquidity providers to the importance of regulation and rapid execution, MJ gives listeners a grounded look into what it really takes to trade successfully in today’s volatile markets. He also highlights Oc...

In this insightful podcast, Tony speaks with Harry Joffe, Head of Legal at Discovery Life, about the increasingly popular Dollar Life Plan. Designed to meet the needs of globally mobile South Africans, the product allows policyholders to take out and pay for life cover in US dollars. Harry Joffe unpacks the practicalities of premium payments, estate planning advantages, and innovative uses of fore...

In a fast-moving world, businesses face increasing risks from misinformation, geopolitical instability, and climate change. In this discussion, Spiros Fatouros, CEO of Marsh McLennan Africa, provides insights into the evolving risk landscape. He highlights key findings from the latest Global Risk Report, emphasizing the impact of AI-driven misinformation, business interruption, and environmental t...

South Africa’s GDP growth remains sluggish, but can the right reforms drive a turnaround? In this discussion, Tony speaks with Reza Hendricks, Portfolio Manager at PPS Investments, about the key factors influencing the country’s economic outlook.   They discuss the role of infrastructure, logistics, and policy efficiency in unlocking growth, as well as the impact of global tariff wars. Reza shares...

Healthcare costs continue to rise, leaving many South Africans exposed to significant financial risks. Martin Rimmer, CEO of Sirago Underwriting Managers, shares his insights on the evolving role of medical gap cover, its impact on affordability, and the importance of consumer education. He explores how regulatory changes, industry challenges, and innovation are shaping the sector. In this discuss...

Data is the new gold, but only if you can use it wisely. In this insightful interview, Tony from COVER chats with Angus Black of BarnOwl Data Solutions to unpack the explosion of data in the insurance sector—its growing volumes, evolving quality demands, and the pressure on insurers to extract real value. Angus shares practical insights into working with legacy systems, defining and measuring data...

In this discussion, Tony chats with Yaniv Kleitman, Director in the Corporate and Commercial practice at Cliffe Dekker Hofmeyr, about a crucial but often overlooked area of corporate governance—the Social and Ethics Committee. Yaniv unpacks the Companies Act requirements, the impact of recent Companies Tribunal rulings, and the growing legal and reputational significance of ethics in business. Fro...

Wildfires are an increasing threat to homes, businesses, and communities—yet risk management remains an overlooked area in South Africa. In this discussion we speak with Patrick Ryan, wildfire practitioner and innovator at Vulcan Wildfire Management, about the urgent need for better preparedness. Patrick discusses the lessons from the Knysna fires, the role of insurance in driving behavioural chan...

In this discussion we sit down with Sid Beaton, Divisional Transport Manager, and Nico Venter, Commercial Manager at ONE Insurance Underwriting Managers.   They share how ONE Insurance has become a leader in transport and commercial risk solutions, leveraging technology, telematics, and a 24/7 Incident Management Centre to protect businesses against evolving risks.   We discuss the differences bet...

Jerry Anthonyrajah, Chief Commercial Officer and Acting CIO at Old Mutual Insure, offers a forward-looking perspective on the insurance industry in 2025. Highlighting themes of resilience and adaptation, he discusses how insurers have consolidated to navigate challenges like climate change and supply chain inflation. Jerry underscores the importance of technology adoption, advanced analytics, and...