Conversations on Organizational Excellence

Abstract: This article explores alternative leadership models needed to guide organizations in today’s complex, dynamic environments. Outdated "command and control" styles are failing modern leaders and extensive research into cutting-edge approaches and insights from visionary practitioners are redefining 21st century leadership, arguing that traditional hierarchical, top-down leadership is ill-s...

Abstract: This research brief explores the interplay between job satisfaction and life satisfaction for working individuals in developing economies. It analyzes relevant academic studies to understand how work-life balance mediates these relationships and how social fulfillment moderates them. Drawing on over 15 years of global consulting experience, insights from the practitioner perspective are...

In this podcast episode, Dr. Jonathan H. Westover talks with Michael Ang about recruitment advertising and recruitment technologies. Michael Ang, CEO and Founder of Jobelephant.com, Inc., brings over two decades of expertise in recruitment advertising to the table. He has propelled the agency to become a trusted leader in the field, offering unparalleled service and solutions to clients across var...

In this podcast episode, Dr. Jonathan H. Westover talks with Michael Ang about recruitment advertising and recruitment technologies. Michael Ang, CEO and Founder of Jobelephant.com, Inc., brings over two decades of expertise in recruitment advertising to the table. He has propelled the agency to become a trusted leader in the field, offering unparalleled service and solutions to clients across var...

Abstract: This research brief explores how leadership, organizational commitment, work motivation, and trust intersect to impact employee job satisfaction. Drawing on research from industrial/organizational psychology, key variables influencing job satisfaction are identified. The brief then discusses how leadership can cultivate commitment through empowerment, connection to purpose, and fairness....

Abstract: This article explores achieving and maintaining a healthy balance between optimism and realism in organizational leadership. The author argues that optimism alone can lead to disappointment when realities are ignored, while realism alone breeds cynicism that undermines morale and progress. However, balancing optimism and realism through deliberate efforts can help organizations survive c...

Abstract: This article explores the concept of "career pluralism," or developing multiple, complementary career tracks over one's working life. It argues that limiting career pursuits to a single path often leaves people feeling constrained or unfulfilled in the long run, as fields evolve and priorities change. Career pluralism offers various advantages, such as increased resilience to disruption...

Abstract: This article explores practical strategies for avoiding hiring employees who prove to be a poor cultural fit or even outright "toxic" for an organizational team. It begins by defining key terms like "toxic employee" and "cultural fit," with research showing toxic behaviors negatively impact culture. Cultural fit refers to an employee aligning with an organization's core values and workin...

Abstract: This article discusses how organizations can excel at both strategic planning and execution. It argues that strategy and execution are often seen as separate responsibilities, but the key to success lies in consciously integrating the two. The article outlines several important factors for achieving this integration, including establishing the right organizational culture that values bot...

Abstract: This article examines how artificial intelligence is transforming workplace collaboration beyond initial concerns of job displacement. The author draws from extensive consulting experience and research to demonstrate how AI augments human capabilities through cognitive automation of routine tasks, enables flexible remote work with intelligent coordination tools, reshapes team dynamics th...

Abstract: This article discusses strategies for effective leadership communication. It argues that clearly communicating a compelling vision and values is key to aligning efforts and sustaining motivation over time. Leaders must engage others in crafting the vision and connect individual roles to a higher purpose. The article also stresses the importance of active listening, eliciting feedback, an...

In this podcast episode, Dr. Jonathan H. Westover talks with Daniel Space about how we can reconcile asking people to be "authentic" but then punishing them for doing so. Dan has served as a Director HRBP for 20 years, working for prominent companies including Epic, Electronic Arts, and Spotify. He became a well-known content creator and public HR speaker following his success on TikTok, where he...

In this podcast episode, Dr. Jonathan H. Westover talks with Daniel Space about how we can reconcile asking people to be "authentic" but then punishing them for doing so. Dan has served as a Director HRBP for 20 years, working for prominent companies including Epic, Electronic Arts, and Spotify. He became a well-known content creator and public HR speaker following his success on TikTok, where he...

Abstract: This article examines how organizations can leverage skill-based internal mobility as a strategic advantage for workforce development and business performance. Drawing on academic research demonstrating higher retention rates and increased innovation among companies with robust internal mobility programs, the article argues that lateral and cross-functional moves centered on skill alignm...

This article examines the critical misalignment of relegating organizational culture exclusively to HR departments, arguing instead that culture requires comprehensive leadership ownership throughout an organization. The article, drawing from experience as both a leadership consultant and professor, contends that while organizational culture fundamentally shapes employee engagement, performance, a...

Abstract: This research brief examines the emerging "AI K-Shaped Job Market," where artificial intelligence technologies are simultaneously creating unprecedented demand for certain skills while diminishing the value of others. Drawing on recent industry research and organizational case studies, the article explores how this bifurcation manifests across financial services, healthcare, and manufact...

Abstract: This article presents a comprehensive framework for effectively negotiating job offers to secure optimal compensation packages. Drawing from organizational research and consulting experience, the article outlines a systematic approach beginning with thorough company research and accurate self-valuation using industry benchmarks. The methodology emphasizes creating a prioritized wish list...

Abstract: This article examines the psychological foundations and practical behaviors that foster a strong work ethic in professional environments. Drawing on extensive research and consulting experience, the article explores how self-efficacy, internal locus of control, and purpose-driven motivation create the mindset necessary for peak performance. It offers concrete strategies for enhancing wor...

Abstract: This article explores how authentic leadership can positively impact organizational culture by building an ethical foundation, fostering psychological safety, and maximizing employee engagement. Authentic leadership is defined as leadership that is transparently self-aware, guided by strong internal values, and considers the needs of all stakeholders. The article argues that a disconnect...

In this podcast episode, Dr. Jonathan H. Westover talks with Anjali Sharma about their book, "STRATEGIC STORYTELLING: Why Some Stories Drive Your Success At Work But Others Don't." Anjali Sharma is the founder of Narrative: The Business of Stories and is one of the most sought-after keynote speakers trusted by international brands seeking guidance on finding, developing, and using their stories to...

Abstract: This essay explores the critical job interview question "Why do you want to work here?" drawing upon two decades of consulting experience in organizational leadership and talent management. While seemingly straightforward, this question serves as a multifaceted assessment tool for hiring managers seeking to evaluate candidate motivation, company knowledge, cultural fit, and potential val...

Abstract: This article explores the critical intersection between leadership values and organizational training programs, demonstrating how strategically aligned learning initiatives serve as powerful catalysts for cultural transformation. Drawing from professional experience and research, the article argues that when training programs deliberately reinforce core leadership values rather than oper...

Abstract: This article explores the strategic decision between open and closed ecosystem approaches for businesses, drawing on 15 years of management consulting experience. The article argues that neither approach offers a universal solution, with each presenting distinct advantages and tradeoffs that must be evaluated against a company's specific context. Open ecosystems foster innovation through...

Abstract: This article examines the critical importance of candidate experience in today's competitive talent acquisition landscape, drawing on over a decade of professional expertise in recruitment strategy. It highlights how the quality of interactions throughout the hiring process significantly impacts an organization's ability to attract and secure top talent, with poor experiences often drivi...

Abstract: This article introduces a paradigm shift in organizational goal-setting for today's volatile and complex business environment. The article proposes replacing traditional rigid objectives with an adaptive framework that treats goals as malleable rather than fixed. Drawing from complexity theory, change management research, and extensive consulting experience, it presents a template for ad...