Conversations About Conversations

LISTEN to the episode to hear my confession about how I'm spending too much of my time looking at my phone. Also, I discuss 5 useful concepts to manage yourself in relationship to time. ….. Conversations About Conversations – Episode 142 CONTACT ivan@conversations.biz #conversationsaboutconversations

Moving a Relationship Forward Through a Powerful Conversation In this episode of Conversations About Conversations, Jakub and I discuss Ivan's RULES for how to move a conversation and a relationship forward.  Rapport is the starting point. LISTEN to the podcast to find out the rest. ….. READ Conversations: How to Manage Your Business Relationships One Conversation at a Time: http://bit.ly/Conversa...

In this episode of Conversations About Conversations, Jakub and I discuss two simple question starters guaranteed to get your prospect or client to open up and talk with you. Because in order to engage in a collaborative needs-based conversation—versus a one-way presentation or non-productive/topics-based conversation—you must become skilled at using questions effectively. ….. READ Conversations:...

I reached the point of optimism on the roller coaster ride of life and felt it was important to share this message I'd learned years ago that optimism is the only realism. ….. READ Conversations: How to Manage Your Business Relationships One Conversation at a Time: http://bit.ly/ConversationsOnAmazon ….. Conversations About Conversations – Episode 139 CONTACT ivan@conversations.biz #conversationsa...

You might be thinking that putting a plan together for every single con­versation sounds really time-consuming. Can you really take the time to plan for all of them? The solution is to have a ready-made plan and conversation structure so that you can adapt on-the-fly and be flexible. ….. READ Conversations: How to Manage Your Business Relationships One Conversation at a Time: http://bit.ly/Convers...

LISTEN to this episode of the 'Conversations About Conversations' podcast to hear three key conversation strategies which are guaranteed to help you control the subject of your conversations—especially when they are headed nowhere and wasting everyone's time. NOTE: If you are not absolutely satisfied with the effectiveness of the ideas, we will refund all the money you paid for your subscription t...

I've learned a lot from doing push-ups every day for 15 years. LISTEN to the podcast to hear three of the lessons I've learned and how they relate to conversations. ….. Conversations About Conversations – Episode 136 CONTACT ivan@conversations.biz #conversationsaboutconversations READ Conversations: How to Manage Your Business Relationships One Conversation at a Time: http://bit.ly/ConversationsOn...

Are you skeptical about your ability to handle skepticism? Most people are. Well, we're here to help. LISTEN to the podcast with Ivan Farber and Jakub Kubrak or READ Conversations: How to Manage Your Business Relationships One Conversation at a Time: http://bit.ly/ConversationsOnAmazon ….. Conversations About Conversations – Episode 135 CONTACT ivan@conversations.biz #conversationsaboutconversatio...

Objections are a normal and expected part of how your prospect or client responds to your presentations. So, you must know how to effectively handle them. But, if you don't know what the four types of objections are and you don't diagnose which one you're dealing with, then you're NOT maximizing your chances of overcoming them. LEARN a simple 7-step proven process for overcoming objections. LISTEN...

I went in a different direction in this conversation. This episode is an editorial. It's an editorial about the current conversation we're all living inside of. From my point of view, the goal for a conversation is to gain agreement for action. But in groupthink, the desire for agreement does not necessarily come from a needs-based solution-oriented dialogue. Rather in groupthink, there's a tenden...

Are you stressed about the global pandemic, your finances, yours or your loved ones' health? If you need to participate in an empowering conversation about how to transform how you view stress, this episode is for you. Stress is a reality of the modern workplace and world. Technology was supposed to make our lives easier, but all it's truly done is increase the expectations for our productivity. T...

In this episode of Conversations About Conversations, Jakub Kubrak and I discuss how to use questions skillfully within the context of my CLEAR Conversations Model. We demonstrate via role play how and when to use open-ended versus closed-ended questions. We had fun in this episode and expect you'll have fun with it too. LISTEN to the podcast for more color, ideas and insights.  To learn more abou...

Eight Practices For Transforming Your Experience At Work Change the Paradigm Take Charge of Your Language Just Say No Accept Reality Concentrate on the Present Moment Get in Motion Be Generous Trust and Believe LISTEN to the podcast for more color, context, helpful ideas and inspiration. ….. Conversations About Conversations – Episode 130 CONTACT ivan@conversations.biz #conversationsaboutconversat...

We are not distant creatures. We are creatures of social proximity. Social distancing may eventually prove to have significantly helped prevent the spread of Coronavirus, but it doesn't seem to be preventing people from catching a negative attitude. I live in a glass house, so I shouldn't be the one to throw stones. I get negative. I easily step into the role of victim or martyr. Give me something...

3 NEW WAYS TO THINK ABOUT YOUR PIPELINE What do you do to manage your pipeline? How does it make you feel when your sales manager asks you about your pipeline? Are you empowered by the concept of a pipeline? In this episode of Conversations About Conversations, Jakub and I have way too much fun discussing your pipeline and how to be in an empowering conversation about it. Please feel free to reach...

Life is one big experiment. When it comes to conversations, I've experimented a lot and I've made a lot of mistakes—still do. The mistakes I've made in my 'Conversation Lab' are what have taught me the most. While my mentors, managers and colleagues have mostly provided positive feedback—with some very impactful and sometimes devastatingly constructive feedback along the way—the biggest critic of...

On this episode of Conversations about Conversations, Paul Farber (my brother), and I discuss his new book, A Wall of Our Own (University of North Carolina Press, 2020). I am very proud of my brother on the completion of his book. I hope you enjoy this interview. For more information about A Wall of Our Own, visit: https://uncpress.org/book/9781469655086/a-wall-of-our-own/ . ….. Conversations Abou...

LET'S TALK ABOUT EM-PA-THY—LET'S TALK ABOUT YOU AND ME In this episode of Conversations about Conversations my friend and colleague, Steve Hickman, and I discuss practicing empathy as relationship managers. Demonstrating empathy and kindness is extremely important—especially in times of heightened emotion. We want our clients to feel safe so they'll be more receptive of our recommendations. What r...

LET ME BE YOU – THE POWER OF ROLE PLAY IN CONVERSATION COACHING Although it's hardly ever used, role play is a useful coaching tool for improving your conversations. In this episode of Conversations about Conversations, my friend and colleague Michael Van Sant and I discuss the power of role play in conversation coaching. The specific conversation we role played was talking with a fearful client—s...

ARE YOU DEALING WITH ANY FEARFUL PEOPLE RIGHT NOW? This episode of Conversations About Conversations is for anyone who's dealing with fearful people right now, which thanks to COVID-19, is almost ALL of us! A few years ago, I wrote a book on conversations to help other relationship managers improve the way they serve their clients while also getting better bottom line business results. The major p...

If you want to become a better listener AND get better bottom line results from your conversations, you need to learn to listen from a framework. Listening from a framework helps you better explore your clients' needs, wants, motivations, objections and pain points. It allows you to be both disciplined and intentional. People place tre­mendous value on being heard. If they don't feel listened to,...

On this episode of Conversations About Conversations, Jakub and I discuss how to find the right balance between listening and talking in your business conversations. We discuss a framework that divides conversations into three zones along a continuum of dominance. The bottom line is you cannot have truly powerful conversations without intentionally and actively managing how much you LISTEN to your...

I recently led a training session for a group of relationship managers in Ireland on how to be a highly efficient relationship manager. On this five-minute episode of Conversations About Conversations, I share a few key concepts from the hour-long training session. The bottom line is in order for you to be present in your conversations such that you can maximize the difference you make for clients...

In order to systematically gain agreement for action and create powerful conversations, you need a clear conversation process. On this episode of Conversations About Conversations, I am once again joined by Jakub Kubrak.  Amidst some fun banter, we discussed the serious topic of having a conversation process to help you be a better sales person or relationship manager. The bottom line is if you im...

Are your clients afraid of the Coronavirus and what it might do to their health and their wealth? This episode of Conversations About Conversations is for client-facing professionals in the financial services industry who are currently dealing with fearful clients. The content includes the specific advice I provide to the individuals I coach and mentor—how to handle an emotional conversation using...