Convenience Matters

Gasoline prices are more than a dollar lower than this time last year, and demand has rebounded. This episode explores how geopolitics, hurricanes and shifting demand will influence the market for the remainder of 2023. Hosted by: Jeff Lenard About our Guest: Denton Cinquegrana, Chief Oil Analyst, OPIS Denton has been with OPIS since 2001 and serves as the chief oil analyst, responsible for the da...

Most organizations will struggle with innovation. Conexxus provides convenience retailers with the tools they need to develop their own technology road map and plan for the industry's future. Hosted by: Jeff Lenard About our Guests: Linda Toth, Managing Director, Conexxus Linda oversees all day-to-day operations of Conexxus. In addition, she advocates and collaborates on behalf of the convenience...

Credit card swipe fees cost the average American family over $1,000 a year. Bipartisan legislation in both the Senate and House of Representatives addresses the problem. Here's what business owners need to know—and what they can do—to fix the broken card system. Hosted by: Jeff Lenard About our Guest: Doug Kantor, General Counsel, NACS Doug has served as legal counsel for NACS for more than 20 yea...

Cubby's is a convenience store chain that has developed an innovative approach to connecting with employees: a company-wide podcast. The episodes allow leaders to talk about the "why" behind operations in a format that can be consumed on the go. Hosted by: Jeff Lenard About our Guests: De Lone Wilson, President, Cubby's Inc. De Lone joined Cubby's ten years ago as vice president of operations. He...

The best solutions to solve transportation challenges are those that are customized for the customers being served. That's a session description from the recent Transportation Energy Institute (formerly known as the Fuels Institute) conference, but more broadly describes the group's past ten years, as well as its future. Hosted by: Jeff Lenard  About our Guest: John Eichberger, Executive Director,...

24/7 Day, held every July 24, is the industry's chance to celebrate what it means to communities. Last year more than 30,000 stores participated. Find out how you can join them in 2023—and how it can help your business. Hosted by: Jeff Lenard  About our Guest: Anna Felz, Director of Brand Management, TXB Stores Inc. Anna has been at TXB since 2019 and oversees all elements of brand management for...

With the summer drive season officially underway, we look at survey results that show what specific consumer needs inside the store drive the most consumer engagement and purchases. With special guest: Adam Rosenblatt, Founding Partner, Bold Decision Hosted by: Jeff Lenard About our Guest: Adam Rosenblatt, Founding Partner, Bold Decision Adam is one of the nation's leading political consultants so...

What makes one fuel retailer more efficient than others? An analysis of the top brands reveals what the winning brands have in common—and where they differ. With special guests: Brian Norris, Executive Director of Retail Fuels, OPIS and Keith Reid, Editorial Director, Fuels Market News Hosted by: Jeff Lenard  About our Guests: Brian Norris, Executive Director of Retail Fuels, OPIS Brian joined OPI...

When hurricanes strike, convenience stores are often the last to close before the storm—and the first to reopen. It's during these tough times that c-stores truly show how they support the communities they serve during and after times of crisis. Hosted by: Jeff Lenard  About our Guest: Al Hebert, Founder, Gas Station Gourmet Al knows convenience stores. He created Gas Station Gourmet in 2007 and h...

In 2022, inflation was at a 40-year high, gasoline prices were climbing and both the supply chain and labor market were a mess. The climate has improved, but for how long? What will today's economic indicators mean for convenience store operators in 2023? Hosted by: Jeff Lenard  About our Guest: John Benson, Partner, AlixPartners John was a featured speaker at the 2022 and 2023 NACS State of the I...

Foodservice and inside sales helped propel convenience stores to record sales in 2022. We're giving you exclusive insights on what drove the industry's strong performance and the headwinds going forward. Hosted by: Jeff Lenard and Chrissy Blasinsky About our Guest: Chris Rapanick, Managing Director, NACS Research Chris oversees the day-to-day operations of NACS Research, manages and directs depart...

There are more than 1 million convenience stores across the globe. Here's a look at sales trends in 2022 across 5 global regions and the underlying causes. Hosted by: Jeff Lenard  About our Guest: Jason Zelinski, Client Director, Convenience and Growth Accounts, NIQ Jason leads strategic planning, end-to-end client engagement, revenue management and, most importantly, client satisfaction of the la...

From locally sourced products to EV charging, 36 Lyn Refuel Station in Minneapolis makes a positive difference in its community. Hosted by: Jeff Lenard and Chrissy Blasinsky About our Guest: Lonnie McQuirter, Director of Operations, 36 Lyn Refuel Station Lonnie operates 36 Lyn Refuel Station, an independently owned, community-focused refueling station in Minneapolis. He is a member of the NACS Boa...

South Louisiana is one of the best areas in the United States to find amazing food and people at the gas station. We'll talk about what we saw and ate during a recent road trip. Hosted by: Jeff Lenard and Chrissy Blasinsky About our Guest: Stafford Shurden, creator and host of "Tailgate Gas Station Review" A "serial entrepreneur," Stafford currently is a farmer (president of Stafford Shurden Farms...

For nearly two decades, NACS has surveyed consumers to gain their insights on convenience stores, gasoline prices and the economy. This year's results show a lot of angst, but there are opportunities for retailers to engage their customers. Hosted by: Jeff Lenard About our Guest: Adam Rosenblatt, Founding Partner, Bold Decision Adam is one of the nation's leading political consultants sought after...

"Good is the enemy of great" is a phrase many have heard, but can the same be said about comfort? Is it the enemy of progress and success? Hosted by: Jeff Lenard  About our Guest: Sterling Hawkins, Founder, Sterling Hawkins Group Sterling is an internationally recognized thought leader and is a top-rated keynote speaker on the #NoMatterWhat approach to driving growth innovation and results, regard...

Fuel releases from underground storage tanks (UST) don't rank among the most common causes of UST compliance violations. Oftentimes, it's improper paperwork that can lead to fines and negative publicity. Hosted by: Jeff Lenard and John Eichberger About our Guest: Clay Moore, Senior Director of Product, Leighton O'Brien Clay has more than 30 years of experience in software development, including 13...

Martial arts legend Renzo Gracie famously said, "My ego is my enemy, and my opponent is my teacher." We're exploring how his words and martial arts translate to running a successful business. Hosted by: Jeff Lenard and Chrissy Blasinsky About our Guest: Lisa Dell'Alba, President and CEO of Square One Markets Inc. Lisa is president and CEO of Square One Markets Inc., a family owned, seven-store con...

Today's workforce is feeling less inspired than ever before. With only 21% of employees actually engaged with their work, we're exploring why people have checked out mentally on the job. Related Links: ADDO Hosted by: Jeff Lenard and Chrissy Blasinsky About our Guests: Kevin Paul Scott, Co-Founder, ADDO Worldwide Kevin co-founded the leadership consultancy ADDO, which is Latin for "Inspire." For m...

If it powers a vehicle, the Fuels Institute researches it, reports on it and gives the facts to industry stakeholders, including legislators. Hear how the Fuels Institute has changed the transportation fuels narrative during the past decade. Related Links: Fuels Institute Hosted by: Jeff Lenard  About our Guest: John Eichberger, Executive Director, Fuels Institute John leads the Fuels Institute, a...

Whether customers come to Wakepoint LBJ by car or boat, this convenience store is a destination for enjoying live music, festivals or Sunday gospel services. Related Links: Ideas 2 Go: Wakepoint LBJ Hosted by: Jeff Lenard  About our Guests: Scott Westlund, Owner, Wakepoint LBJ Scott is the owner of Wakepoint LBJ, a sprawling business operation on Lake LBJ that includes two convenience stores, food...

Each year the annual State of the Union address sets the stage for the next Congress. From electric vehicles to "junk" taxes, President Biden laid out his agenda. How will it affect convenience stores? Hosted by: Jeff Lenard and Chrissy Blasinsky About our Guest: Doug Kantor, General Counsel, NACS Doug joined NACS in May 2021 after serving as a partner at Steptoe & Johnson LLP, where he worked wit...

Store managers have a significant impact on hiring and retaining great people. Hear how one retailer is coaching her team so they can be at their best. Hosted by: Jeff Lenard and Chris Blasinsky About our Guest: Annie Gauthier, CFO/Co-CEO of St. Romain Oil Company Annie is CFO/Co-CEO of St. Romain Oil Company (dba Y-Not Stop), based in Mansura, Louisiana. A third-generation co-owner, she works wit...

As we kick off 2023, we're looking at emerging retail and consumer trends and ideas that convenience stores can take advantage of. Hosted by: Jeff Lenard About our Guests: Anne-Marie Roerink, Principal, 210 Analytics LLC Anne-Marie is principal and founder of 210 Analytics, where she specializes in quantitative and qualitative market research. She previously held research positions with the Food M...

Human trafficking happens every day and affects every community in the United States. More than 30,000 convenience stores have taken on this issue in their stores. Here's how you can join them and make a difference in your community. Related Links: Convenience Stores Against Trafficking Hosted by: Jeff Lenard About our Guest: Cheryl Csiky, Executive Director, IN OUR BACKYARD Cheryl has been a lead...