Contractors Toolbox

Joel Knight was an employee of Gerry's Roofing in Ontario, Canada and bought the company from the original owner. Joel talks about how he was committed to growing his business, but just did not have all the tools he needed to make it happen. Things changed when he heard a talk at an IKO delivered by Scott Siegal, CEO of Certified Contractors Network (CCN). Scott's presentation resonated with Joel,...

Shawn Sundsvold supports home improvement contractors on a daily business as the individual who works in Member Services for Certified Contractors Network (CCN). Shawn talks about what CCN membership looks like and why so many contractors across the U.S. and Canada have become avid and loyal members of the CCN community. You will learn what the first 90 days of membership looks like and how it set...

Nick Hutcherson started Hutcherson Construction a short 8 years ago and has become a top exterior contractor in Southern Michigan near Kalamazoo. Nick has seen his revenue and profit margins soar in the past few years and he shares how he was able to accomplish this by implementing a solid business plan, putting systems and processes in place in sales, production, and administration, and by focusi...

Bryan Miller and John Gwaltney felt their contracting companies in the Atlanta metro area were complimentary of each other and since they were in different product lines, they were regularly referring business to each other. They came together and formed the Virtus Family of Companies, with a focus on outdoor living. They rapidly became their regions premier outdoor living company. Their flagship...

Tim Brown Jr. has a fascinating story as he took over a family rain gutter business. He discusses how he expanded to multiple exterior product lines and transitioned from primarily new construction to the world of home renovation. The company started growing and Tim shares how he felt the need to learn more about running a first-class home improvement contracting company. Tim talks about how he de...

As the Customer Success Manager for Soprema USA, Jeanette Alston-Watkins is responsible for building relationships and networks which can develop into sales opportunities in a professional and ethical manner. She has worked in the contracting industry for years and talks about the keys to maximizing customer experience. A first-class customer experience has a huge impact on a contracting firm's gr...

Anna Anderson is CEO of Art Unlimited, a full-service marketing agency with a rapidly growing portfolio of home improvement contractors as clients. Anna talks about numerous aspects of contractor marketing including paid digital campaigns, organic social media marketing, CRMs, the importance of building a brand and much more. Anna shares how she grew up with marketing, learning from the ground up...

John Martindale had a small roofing company and built it into one of the largest full-service home improvement remodeling companies in the Mid-Atlantic region of the United States. He shares his story about the struggles he dealt with early on and these are the very same struggles that are experienced by most contractors. He discusses the steps he took to overcome obstacles and grow his business....

Heidi Ellsworth is the CEO of Roofers Coffee Shop. She discusses the Roofers Coffee Shop journey since their humble beginnings in 2002, and everything it now has to offer the overall industry. Roofers Coffee Shop is breaking new ground in digital marketing for the roofing industry. It is comprised of a community of roofing professionals who share ideas, tell stories, conduct research, sell items,...

Scott Siegal is the founder and CEO of Maggio Roofing in the Washington, DC area. Scott talks about how he started Maggio Roofing and profitably grew the company to become one of the largest and most successful roofing companies in his market area by embracing the tools he acquired through his Certified Contractors Network (CCN) membership. This positive experience had a profound impact on Scott,...

Craig Leary was a corporate executive and decided he wanted his own contracting company. Craig purchased Home Remodeling Pros of Central PA. He talks about how he leveraged his industry and consulting experience in helping contractors across the country embrace Root Cause Analysis and Value Stream Analysis as tools for problem solving in a contracting business. Root Cause Analysis is a technique t...

Industry icon, Charlie Gindele, talks about how he started in the contracting business and scaled his company to a $40 million dollar enterprise. Charlie went from humble beginnings in Philadelphia to building his Renewable by Andersen business in Southern California. Charlie has served as a mentor to hundreds of home improvement contractors across North America. You will certainly add to your too...

Thanks for your interest in 'The Contractors Toolbox Podcast' from Certified Contractors Network! Join CCN's Gary Cohen every two weeks starting June 14, 2022 for interviews with contracting icons. They will be sharing some of their 'tools' for contracting success with you!