Contractor Cuts

Description: The site visit isn't a measuring trip — it's a date. And how you run it determines whether you get the signature or get ghosted. In part 2 of this two-part series, Clark and James pick up right where part 1 left off and walk through everything from the on-site estimate to landing the signed contract. This is where the real money is made — or quietly lost. They cover: How to...

Most contractors lose jobs before they ever walk on site — and they don't even realize it. In part 1 of this two-part series, Clark and James break down the front half of the sales process: from the first call to the desk estimate review. This is where you either build a relationship that lands the job or get treated like every other contractor sending out bids. They cover: Why you're no...

Most contractors breathe a sigh of relief when a job wraps up and move on. The ones who are actually growing? They treat the finish line like a launch pad. In this episode of Contractor Cuts, Clark and James break down exactly how to close out a job the right way — and how to use it to fuel reviews, referrals, and future work. They cover: Why the punch list ruins so many job closings — and how to...

The pre-construction phase doesn't feel urgent — and that's exactly why it wrecks so many jobs. In this episode of Contractor Cuts, Clark and James break down the most important things contractors miss before a job starts, and why skipping them is quietly costing you money, reviews, and client trust. They get into: Why every job — even a $5,000 one — needs a pre-construction phase How to...

Every contractor hits a season where the wheels come off. Maybe you're so slammed you haven't returned a call in three days. Maybe the bids are going out and nothing's coming back. Either way — you're underwater, and the old habits are creeping back in. In this episode of Contractor Cuts, Clark Turner and James McConnell break down the two sides of backsliding that every genera...

In this episode of Contractor Cuts , Clark and Grant break down the three hidden ceilings that stop contractors from growing — and exactly how to break through each one. Whether you're: still swinging a hammer stuck in the “hybrid GC” phase or running everything but can’t scale past it …this episode will show you what’s really holding you back. They cover: why most contractors are underpricin...

In this episode of Contractor Cuts , Clark and James break down Step 6 of The Contractor Operating System: The Hiring Playbook . This is the full HR process for contractors — from defining the role, to finding the right person, to onboarding them well, to keeping them accountable once they’re in the seat. They cover: why hiring too early usually creates more work, not less how to write a job descr...

In this episode of Contractor Cuts , Clark and James break down Step 5 of The Contractor Operating System: Financial Maturity . They walk through the three stages contractors go through with money:   crawl, walk, and run. This episode covers: why separating personal and business spending is step one how to start using QuickBooks without getting overwhelmed why categorizing purchases helps you actu...

In this episode of Contractor Cuts , Clark and Emory break down Step 4 of The Contractor Operating System: Marketing and Client Acquisition . They walk through the 10 marketing faucets contractors can turn on to create a steady flow of better leads — from referrals and Google Business Profiles to websites, social media, trade partners, paid ads, and local networking. This episode covers: why word...

In this episode of Contractor Cuts , Clark and James break down the final four core processes in Step 3 of The Contractor Operating System — the systems you need to build before you hire. If you’re getting close to bringing on your first project manager, office support person, or leader, this episode is about laying the groundwork the right way so growth doesn’t create chaos. They cover: why your...

In this episode of Contractor Cuts , Clark and James break down why calendar management is one of the most important habits a contractor can build if they want to grow beyond chaos and constant firefighting. This isn’t about having a pretty calendar. It’s about owning your time, reducing mental load, and creating the structure needed to actually grow your company. They cover: why serious contracto...

In this part of Step 3 in The Contractor Operating System, we shift from crew quality to jobsite execution and client experience — because great work alone isn’t enough. Most contractors don’t lose money because of bad craftsmanship. They lose it because of missed expectations, late decisions, unclear communication, and emotional change orders. In this episode, you’ll learn how to: Manage jobsite...

In the second episode of Step 3 in The Contractor Operating System, we break down how product quality starts long before the final walkthrough . It begins with the people delivering the work. This episode dives into: How to build a subcontractor “bullpen” before you’re desperate Running structured onboarding meetings  Using skills assessments to vet crews properly Setting jobsite expectations with...

In this Listener Q&A episode of Contractor Cuts , we tackle real questions submitted by contractors. From paying outstanding invoices with new job deposits… to firing a sub who threatens a lien… to handling hostile homeowners mid-project — this episode dives into the messy, uncomfortable situations contractors face every day. We break down: What to do when cash flow is tight and you’re jugglin...

We lay out the 10-step project management process that creates a consistent client experience from intake to follow-up. We show how to document roles, refine estimates, use the Client Engagement Agreement, and run pre-construction to kill surprise change orders and scale with confidence. • why a written 10-step system enables hiring and growth • merging your current process with a proven framework...

We outline level one and level two of core process documentation, focusing on a 10-step project flow, weekly management, financial management, and product quality. The aim is to scale beyond owner-only decisions, improve cash flow, and deliver a better client experience. • Seven-step operating system context and focus on step three • Ten-step project flow from intake to final invoice • Desk estima...

Most contractors already have an operating system — it’s just undocumented, unduplicatable, and holding them back. We break down the first two steps of our operating system: write a usable vision and build a structure that supports hiring, training, and growth. Clear roles, documented handoffs, and a simple green-yellow-red task audit turn chaos into a plan you can execute this quarter. • three-ye...

We lay out the PS360 contractor operating system and use our retreat as a case study to show how to shift from chaos to clarity. The focus is direction over speed: build vision, roles, processes, and metrics before pouring gas on marketing or hiring. • planning the 2027 retreat and waitlist perks • new two-coach model and James joining as coach • mini-retreat on 30 January and the 2026 course map...

We break down how to sell the real product clients want—project management, communication, and trust—and map a practical plan for 2026 with sales, process, marketing, hiring, and personal goals. We also share how our retreat builds systems, peers, and momentum that outlast the event. • redefining the product as process, advocacy, and experience • diagnosing the coffee stain and building guardrails...

Fred Mancuso walked away from a successful career as a Chef and built FM Contracting in Chicago, IL. This interview is about how he moved from using a paint brush as a side job to running a real general contracting business with systems, subs, and large projects. We discuss his experience at our Annual Planning Retreat last year and how what he learned lead to doubling his revenue in just a year....

We walk through real contractor dilemmas and show how to stop scope creep, protect profit, and keep clients happy without losing control. From Pinterest-driven changes to midnight texts, we share scripts, policies, and tools that set clear rules and smooth exits. • explaining the cascade effect of late design changes • using preconstruction to set rules for change orders • writing the first small...

We break down the toughest leap for contractors: moving from swinging a hammer to running projects with foresight, systems, and steady cash flow. We share a practical plan for calendars, crews, invoicing, and client updates that lowers stress and raises profit. • delayed gratification as the new mindset • calendar as the core tool three to six weeks out • weekly rhythm with Tuesday and Friday anch...

We sit down with Grant Doubell to unpack how a South African contractor rebuilt in Georgia, blending commercial planning with residential service to cut years off the learning curve. We get honest about “coffee stains,” preconstruction discipline, and the financial habits that keep builders in business. • origin story from development to GC • early scrappy jobs and learning by doing • moving to th...

We share a simple plan to keep projects moving while you take real time off for the holidays. From mapping jobs to setting firm boundaries with crews and clients, we focus on clear expectations that protect schedule, margin, and your sanity. • mapping active, starting, and closing jobs over the break • building a quick timeline without a formal gantt • calling subs to confirm workdays, deliverable...

We break down a practical playbook for handling clients who refuse to pay, from front-end contracts that set expectations to exit strategies that protect cash and reputation. Clear steps, calm scripts, and legal anchors help you finish fast or walk away whole. • defining the client engagement agreement and expected scope • explaining a 15% cancellation fee for remaining work • using weekly invoici...