Pepe Toriello & Marc Doucette

Contract Heroes

Business EN ↓ 106 episodes

The Contract Heroes Podcast covers all aspects of buy and sell-side contracting. Each episode features expert guests sharing insights on topics like evaluating technology vendors, avoiding implementation pitfalls, redlining best practices, and managing procurement contracts. It's the perfect resource for organizations looking to kickstart their digital transformation journey.

Author

Pepe Toriello & Marc Doucette

Category

Business

Latest episode

Jul 8, 2026

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Episodes

The Evolution of the Legal-Tech space with Nick Rishwain 13.05.2022

Contract Heroes with Nick Rishwain In this installment of Contract Heroes, we sat down to chat with fellow legal tech podcaster, Nick Rishwain. Nick started his show, LegalTechLIVE, in 2015, when the realm of legal technology was still in the process of ramping up. Though he is currently on hiatus from the show, they have a log of 130 episodes, all showcasing fascinating interviews with founders o...

Building the Bridge Between Business and Legal - Dan Hendy 21.04.2022

Building the Bridge Between Business and Legal with Dan Hendy This episode of Contract Heroes featured Dan Hendy, the Executive Vice President of Corporate and Commercial Solutions at UnitedLex. Dan has been working in legal operations since 2015 when he was first introduced to a legal ops role while employed at GE. Throughout our conversation, Dan shared his experiences with how the world of lega...

The Contract Management Quadrant - Kris Kwiatek 14.04.2022

The Contract Management Quadrant In this installment of Contract Heroes, we had the opportunity to chat with none other than Krzysztof Kwiatek, the associate director at Deloitte Legal located in Kraków, Poland. Kris works in legal management consulting and runs the technology center of excellence, mostly focusing his time on CLM tool implementations. His induction into the world of CLM occurred i...

Choosing A Partner For Your CLM Journey - Lucy Bassli 28.03.2022

This week’s installment of Contract Heroes brings you invaluable insight from renowned legal operations consultant and founder of InnoLaw, Lucy Bassli. Lucy got her start as a commercial contracts lawyer, eventually moving from a big law firm to working in-house at Microsoft for about 13 years. It was through her work at Microsoft that she discovered her passion for the “how” aspect of her job rat...

Advancements in Legal Ops Training - Mat Jakubowski 14.03.2022

In this installment of Contract Heroes, we had the opportunity to chat with Mat Jakubowski. Mat has over 10 years of legal experience at companies like Thomson Reuters and Dentons. This experience has given him a unique blend of skills that he now uses to both run a legal ops department and also provide world-class Legal Tech training and mentoring to aspiring lawyers and legal professionals at Si...

Resources to help the modern in-house lawyer grow - Avi Weiss 18.02.2022

In this week’s installment of Contract Heroes, we sat down with the mastermind behind the creation of Counselwell, Avi Weiss. Avi ​​is currently an in-house lawyer at Coinsquare, a cryptocurrency company based in Canada, but he also manages Counselwell simultaneously. His passion for in-house counsel and the drive to provide resources for his peers in this versatile and demanding profession have l...

Picking the Right People for Contract Management - Kim Miller 17.01.2022

Throughout our conversations on Contract Heroes, we have often focused mainly on contract processes, how to go about bettering them before implementing tech solutions like contract lifecycle management (CLM) tools, but one key aspect of the contracting realm that we have yet to fully cover is people. After all, the employees working throughout the different departments of a company are the ones wh...

The Phase Zero in CLM implementation with Tom Fuchs 15.12.2021

Tom is a contract management veteran and a legend in the industry with tons of knowledge to impart about the early steps of implementing contract lifecycle management (CLM) tools. Over the years Tom has helped his clients understand the people, process, and technology that makes up the framework of contracting, especially from the sell side of the equation.   During this episode we discussed: How...

Working with the procurement side of contracts - Karthik Rama 01.12.2021

Just as a typical doctor would do when diagnosing their patient, the Procurement Doctor evaluates his client’s contract process in order to locate the pain areas before suggesting recommendations on how to go about fixing those areas. During our interview we discussed: Karthik’s experiences in working with the procurement side of contracts vs. the sales side. Why implementing a contract playbook c...

Creating a community in the legal tech industry - Alex Su 16.11.2021

Alex started practicing law as a litigator before eventually making the transition into the legal-tech space where’s he’s worked in a variety of roles, most recently as the head of community development at Ironclad where he is responsible for facilitating community engagement. —————————– In this episode we cover: How being a lawyer helped Alex have success selling legal-tech Why working for a law...

The Ins and Outs of Legalese - Husein Panju 03.11.2021

Husein Panju has been practicing law for 10 years, spending the first 5 years of his career providing advice and litigation to the three levels of the Canadian government before taking on a dual role with a top public affairs consulting firm in which he handled commercial drafting and risk management. —————————– In this episode we cover: - The problems with legalese and why lawyers still use them...

A Community For Contracts - Sally Guyer & Paul Branch 19.10.2021

On this episode of Contract Heroes, we had the opportunity to sit down with Sally Guyer, Global CEO of World Commerce & Contract and Paul Branch, CTO. WorldCC provides a home and a common body of knowledge for those working in the rapidly advancing world of contract management. WorldCC showcases an extremely diverse community, with over 70,000 members spanning from 180 different countries. In this...

How to Overcome Covid Supply Chain Challenges - Rod Wade 12.10.2021

As Vice President of Contract Management, Rod handles contracts from various types of clients, especially in the pharmaceutical field. Recently, MedImpact has been focused on helping clients procure vaccines and carry out the testing of these vaccines in pharmacy settings. —————————– What’s covered in this episode: How contract lifecycle management can be critical when dealing with all the element...

Understanding Your Contract Management Maturity - Craig Conte 29.09.2021

Craig is currently a partner at Deloitte Legal based in the UK and has done work all around the globe, helping companies find the best ways to improve their contract processes. He is a lawyer by training and practiced law in New York City for ten years before becoming the head lawyer for Capgemini, where he really started to make his mark in the CLM space by assisting with the creation of legal an...

How to create a data-driven law department - Jason Smith 22.09.2021

Jason got his start in legal technology in the mid to late 1990s and practically by accident. While practicing bankruptcy law, he became aware of the potential for automation buried within many rule-driven legal processes. After joining a startup, he involved himself more and more with the automation of legal processes, specifically contract management. With nearly two decades of experience dealin...

The Building Blocks of Contract Management - Max Eubank 15.09.2021

As most legal-tech experts will tell you, building out your companies contracting process is an ongoing project. You can’t necessarily expect to hit the ground running right off the bat. We recently sat down with Max Eubank, deputy general counsel at Workiva, to discuss how his processes have evolved in the 11 years Max has been with the org. What’s covered in this episode: How the size of a compa...

The Rapid Growth of Legal Ops - Eric Laughlin 26.08.2021

Eric has years of experience in the legal-tech space. His current company Agiloft, offers an adaptable enterprise software that specializes in commerce and contract lifecycle management (CLM). What’s covered in this episode: -How the legal ops boom has effective organizations. -How proper contracting processes help different departments align their goals. -The first steps to take when implementing...

The Path Less Taken: Careers in Legal-Tech - Senne Mennes 18.08.2021

The Path Less Taken: In-House Counsel - Senne Mennes  We recently sat down with Senne Mennes, co-founder at ClauseBase, and discussed the challenges many students face after graduating from law school. For decades the only real path coming out of college was to work for a firm. However recently other roles have started to become much more popular.   Senne also had some great suggestions for pieces...

How to Handle Change Orders and Claims - Navdeep Gulati 11.08.2021

We recently sat down with Navdeep Gulati, Senior Contract Administrator at ATCO Electric, and discussed his experience with managing contracts and why having the proper processes in place is so important to all organizations regardless of shape or size. During our discussion we also chatted about best practices during the negotiation process, change orders, invoicing, and why using precise languag...

Tracking KPIs in Contract Management with Amy Sennett 12.07.2021

Tracking KPIs in Contract Management with Amy Sennett We sat down with Amy Sennett, Associate General Counsel at OpenText, and discussed how being an in-house generalist differs from being outside counsel and the biggest challenges she faced after leaving the law firm. We also discussed when a company should look  to hire external counsel and how having a CLM tool helps various teams in an organiz...

Defining contract management processes with Tim Parilla 09.07.2021

Defining contract management processes with Tim Parilla  We sat down with Tim Parilla, Chief Legal Officer at LinkSquares, and discussed his experience with some of his clients. We discussed what his customers’ main pain points are and issues they are looking to  solve when searching for a contract management solution.   Tim also shared how organizations that don’t have defined contract management...

Privacy Law, Data Breaches and Artificial Intelligence with Shannon Orr 25.06.2021

When you work for a software company that’s a household name making sure your data is secure is a top priority. We recently sat down with Shannon Orr, Assisted General Counsel at Intuit, and discussed how and why legal teams should be protecting what’s most important to their organizations. We also dug into privacy law, why and how Shannon started to focus on this in her career. If you’re working...

How To Start Your Contract Management Journey With Osama Hussain 13.05.2021

How Streamlining Your Contracting Processes Can Unite Your Organization Osama Hussain, General Counsel at the Irdeto Group   We recently sat down with Osama Hussain, General Counsel at the Irdeto Group, on The Contract Heroes Podcast. In our discussion we talked about many things, with a focus around:   ●  Establishing relationships across the organization. ●  Understanding your business and what'...

How the law company is changing the legal industry 19.04.2021

How the Law Company is Changing The Legal Industry   John Croft, President and founder of Elevate   We recently sat down with John Croft, the president and founder of Elevate, and discussed his motivation for forming Elevate and some of the biggest pain points in the corporate legal sector. We also discussed how larger organizations could ensure that their legal teams work harmoniously with other...

The Impact of Technology on Legal Departments 12.04.2021

The Current State of Legal Technology Colin Levy, Director of Marketing and Business Development at WordRake     We recently sat down with Colin Levy to discuss legal technology and tools and their importance for law departments. We also discussed some of the benefits of contract management tools.   Colin is currently the Director of Marketing and Business Development at WordRake and has worked he...

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