ConnectedPodcast

On this week’s podcast, Jessica sits down with Tom Salzman, sales director with Naked Lime Marketing, to talk through using market and impression share to gauge success in a time where MoM and YoY reporting have become unreliable.

If you’ve ever had a bad phone experience, this episode of Connected is for you! Listen to Geoff Mercurio, communications specialist at Reynolds and Reynolds, talk about a frustrating experience he had calling a dealership as a consumer and how to improve your phone process so it doesn’t happen to your customers.

Douglas Wells, general manager at Ray Catena Mercedes-Benz of Edison, is making it simple and safe for customers to explore vehicles at the dealership in person. Check out our newest Connected Podcast episode where Doug shares his strategy.

How should you communicate with your customers right now—is it by phone, email, or text? Check out our newest Connected Podcast episode where we talk with Matthew Clark, manager of consulting services at Reynolds and Reynolds, about the best strategies to use when reaching out to customers.

Looking for ideas on how you can help out your community right now? Check out our newest Connected Podcast episode. We talk with Alice Elliott, administrator of the Associate Foundation at Reynolds and Reynolds, about how dealers can best serve their communities during the COVID-19 outbreak.

A new episode of the Connected Podcast is here! In episode 27, we’re talking with Rudy Nieto, enterprise and OEM sales vice president at Reynolds and Reynolds, about how dealership groups and manufacturers are preparing to address pent-up demand as states begin to re-open.

In this episode, Lance Alverson, sales vice president in the Midwest at Reynolds and Reynolds details current dealer sentiment and expectations as state economies make decisions on re-opening the economy.

In this episode, Ryan Zwerneman, Sales Director for Naked Lime Marketing, talks about how dealerships can look at patterns in the stock market to optimize their marketing strategies going forward.

Check out today’s episode of the Connected Podcast where Willie Daughters, senior vice president of customer service and support, discusses our online training. Learn about continued training opportunities as well as new offerings in response to COVID-19. Watch now!

A new episode of the Connected Podcast is here! In episode 23, we talk about several ways to manage your staffing process and strategy as business begins to pick back up. Watch now!

Welcome to Reynolds and Reynolds’ podcast, Connected. In this episode, Craig Lawson, sales director at Naked Lime Marketing, discusses what the market will look like post-COVID-19, and how dealerships can prepare their marketing strategy.

Start preparing to flip the open sign on for your dealership. Arthur Newell, senior director of software utilization at Reynolds and Reynolds, shares tips on how to do just that in this episode of Connected.

On today’s episode of Connected, we feature Jared Klein, Sales Director at Naked Lime Marketing. He gives tips on how to think about your dealership’s marketing strategy as Covid-19 restrictions start to lessen.

Check out the next episode of the Connected Podcast! Today, we sit down with Jon Strawsburg to discuss best practices for approaching online retailing –handling the trade, conducting the signing ceremony, and more!

Episode 18 of the Connected Podcast is here! In this episode, Jody Huff, Vice President of Telephony and Communications, talks about several ways to manage your phone traffic during a shifting retail environment. Watch now!

In this episode of our video podcast, Connected, we talk with Gary Reinhardt, senior product planning manager, about where to look to improve your cash flow position. Check it out!

Welcome to Reynolds and Reynolds’ podcast, Connected. In this episode, Amberly Montgomery, Operations Manager for Naked Lime Marketing, talks about how dealerships can utilize thoughtful social media strategies to effectively communicate with their communities while practicing social distancing.

Welcome to Reynolds and Reynolds’ podcast, Connected. In this episode, Ross McArthur, sales director at Naked Lime Marketing, talks about recent changes to automotive search trends and how to adjust your strategy.

Welcome to Reynolds and Reynolds' podcast, Connected. This episode is about the different things you can be doing to keep your employees and customers safe. Jerry Kirwan, senior vice president and general manager of Reynolds Document Services, discusses different personal hygiene and protection products for the dealership.

In episode 13 of Reynolds’ Connected Podcast, Todd Marcelle, CEO at GoMoto, provides tips on greeting customers and keeping service drives sanitary during the pandemic.

Tune in for another episode of Connected, featuring Naked Lime Marketing. In this episode, Steve Henning, Senior Director of Operations, highlights how to shift your content marketing to build relationships with your customers in this environment.

In this episode of our new video podcast series, Connected, Jeff Risner, CEO of The Appraisal Lane, talks about the current state of vehicle valuation, how to engage car buyers online, and what you can do to overcome an industry shift in transactional data. Don’t miss it!

Welcome to Reynolds and Reynolds’ podcast, Connected. In this episode, Jay Harper, Director of Product Planning at Naked Lime Marketing, discusses how dealerships can better utilize their websites to show customers they are there for them in this time.

Welcome to Reynolds and Reynolds’ podcast, Connected. In this episode, Hayley Holmes, Product Planning Manager at Reynolds and Reynolds, discusses how to approach mining the service drive to help sustain front-end profitability.

Welcome to Reynolds and Reynolds’ podcast, Connected. This episode is about how your dealership employees can work from home. Scott Worthington, director of product planning at Reynolds and Reynolds, gives tips on maintenance opportunities you can do remotely.