ConnectedPodcast

On this episode of Connected, Greg sits down with the internet's favorite Car Dealership Guy, Yossi Levi! From building an anonymous Twitter presence to transforming his digital persona into a thriving business, Yossi's entrepreneurial journey showcases how authentic industry insights can evolve into a brand with real-world impact. Yossi and Greg dive into an exciting array of topics. Here’s a sne...

The last of our episodes from NADA 2025 is a conversation with Cliff Banks, founder of the Banks Report and AUTOVATE. Cliff always has really great insight into what's going on in the industry, and he shared a few key things he's keeping an eye on in the next year. He covered: -The future of the direct to consumer model. -The EV market and the impact of incentives. -The growing presence of AI.

This week on Connected, it's the other half of the best duo in automotive: Kyle Mountsier from ASOTU! At NADA, Kyle joined Greg to talk about: • The creation of AutoIndustry.ai. • The 3 primary purposes of AI. • Moving from reactive to proactive as an industry with AI.

On this episode of Connected, Greg talks with Sam Klemet, executive director of the Detroit Auto Show and the Detroit Auto Dealers Association as he comes off of a very successful 2025 auto show! Sam shares details of what went into putting on this year's show and the importance of Detroit to this event in telling the automotive story. He and Greg get into: -The background of the Detroit Auto Show...

We're releasing another episode from our NADA 2025 series this week and it features two great guests: Ed Roberts from Bozard Ford and Troy Blackwell from Spiffy. Greg talks with Ed and Troy about: • Bozard Ford's thriving mobile service fleet of 41 vans and their expansion strategy. • Spiffy's journey to delivering 3 million mobile services across 400 vans nationwide. • How mobile service drives c...

We got him! The first episode of our live from NADA series features Paul J Daly, founder and CEO of Automotive State of the Union (ASOTU). Greg and Paul discuss: -The process of planning ASOTU CON 2025 -Season 1 of More Than Cars on Amazon Prime and Tubi -More Than Cars season 2 -Adding Michael Cirillo's "The Dealer Playbook" to ASOTU's media network

This week on Connected, Greg's talking with Mr. NADA himself, Dave Bates, chief customer ambassador here at Reynolds. Dave dropped by the studio to talk about what he's looking forward to at NADA 2025 and share some of his great stories from years past. Some of the topics covered include: -Dave's first NADA story. -The one thing you should see at each booth in the Reynolds village. -Who Dave is mo...

On today's Connected, Greg talks with Kayla Sheridan, marketing director at TommyCar Auto Group and an Automotive Amplifiers Contest finalist. As a fellow marketer, Greg was really excited to pick Kayla's brain about her experience and how she balances marketing for a group with five different OEMs represented. Kayla shares some of what she does to strengthen and promote their group's messaging: -...

Join Reynolds vice president of marketing Greg Uland for a recap of ten of our most popular conversations from this year!

Today on Connected, Greg sits down with Jeremy Reardon, service production manager at Westside Lexus and Automotive Amplifiers contest winner! Jeremy runs a really impressive service department in Houston with 112 service bays, 78 lifts, and 62 technicians. With around 70 percent of his shop being made up of homegrown technicians, Jeremy's investment in recruiting and training is really apparent....

On today's Connected, Greg sits down with James Dieli, warranty administrator at Beau Townsend Ford and Automotive Amplifiers contest winner. From serving hotdogs at the dealership as a kid to steering his career in the automotive industry today, James embarked on his journey early and continues to drive forward with passion and dedication. He and Greg discuss a number of topics, including: -The s...

On today's Connected, Greg sits down with Shawn Concannon, president of TSD Mobility Solutions, a leader in fleet management software Reynolds and Reynolds acquired back in August. Shawn got his start in automotive renting cars right out of college, building a foundation in the industry that eventually led him to TSD. Shawn shared a lot of great insight into these areas of rental and fleet managem...

Today on Connected, Greg speaks in studio with two guests: Jean Ings and Katrina Ness. Although Jean and Katrina come from diverse paths—Jean as a talented scriptwriter at Quantum5 and Katrina as an ambitious Junior at Northwood University—they share a remarkable journey ahead: becoming rising stars in the dynamic world of the automotive industry. They cover a number of topics including: -How to c...

On today's episode of Connected, we're shining a spotlight on the winners of our Automotive Amplifiers Contest! At Reynolds Retail Summit: Amplify 2024, we held a best practices contest to share great ideas across the automotive industry. We highlighted ideas from three different categories: fixed operations, variable operations, and people. In this episode, you'll hear from the three winners. -Va...

In honor of Cybersecurity Awareness Month, Greg is joined this week by Brad Holton, founder of Proton Dealership IT. Since starting Proton in 2013, Brad has seen an evolution in the nature of cyberattacks and cybersecurity. He's got a great handle on how cybercrime has changed and what we can all look out for moving forward. Brad and Greg discuss: -When a cyber event happens, how do you make it a...

Today on Connected, Greg talks with Alan Amici, president and CEO of the Center for Automotive Research (CAR), a 501c3 organization with the mission to inform and advise to create a stronger and more viable automotive industry. Alan joined CAR after a 35+ year career with Stellantis. His wealth of experience has given him so much knowledge and insight into what's next for our industry. Alan and Gr...

On today's Connected, Greg sits down with Cheryl Thompson, founder and CEO of the Center for Automotive Diversity, Inclusion, and Advancement (also known as CADIA). Cheryl has had a 30+ year career in automotive, primarily working with the Ford Motor Company. Her time in this industry has taught her a lot about leadership, DEI, and the value of automotive careers. Greg and Cheryl discuss: -How to...

Today's Connected is a big milestone — it's episode 150! Greg sat down with Richard Greene, fixed ops director at Parker Lexus, Parker Cadillac, and Audi Little Rock to celebrate. Richard started his career in service right out of college, and since then he's worked in just about every role in the department. These experiences have helped Richard create an extremely successful service apprenticesh...

On this extended episode of Connected, host Greg Uland sits down with Steve Greenfield, general partner at Automotive Ventures. Steve has held many roles within the automotive industry and is probably a familiar face for some of you from countless conferences and events. In his current role in the venture capital space, Steve spends a lot of time on current and future struggles impacting dealers a...

The FTC estimates that synthetic identity fraud now accounts for 80-85% of all identity fraud. On this episode of Connected, Greg sits down with Frank Toms from Auto Data Direct to talk about what kind of challenges this type of fraud presents for dealers. Frank and Greg discuss everything dealers need to know including: -What constitutes synthetic fraud. -The risk synthetic fraud poses to dealers...

On this episode of Connected, Greg is joined by Dusty Weis, president of Podcamp Media and host of the award-winning Lead Balloon podcast. Dusty has quite the background in media and public relations, and he shared great insight into how dealers can be communicative and transparent with their customers when faced with a PR crisis. Dusty and Greg discuss: -Creating a proactive crisis communication...

Today's Connected episode is a little different than what we had planned. Dealerships are some of the most resilient businesses out there, but recent events have left a lot of dealers with understandable concerns about their system's security. Greg is joined in studio by Chris Gologanoff, Sales Director of Communication Services here at Reynolds, to talk about: -How dealers are reacting to their s...

On today's episode, Greg is joined by Cory Coler, a supervisor on the Product Management team at Reynolds and Reynolds. He handles fixed operations products from the beautiful Reynolds office down in Tampa. They sit down to chat about the influence of different retail experiences on consumers' service expectations, creating a 'no sales pressure' environment, and utilizing technology to build trust...

On this episode of Connected, Greg is joined by Mike Martinez, COO of DealerOn. Mike has been working to help provide quality websites to dealerships since the early days, back when many dealers didn't even have a site. And since then, he's been a part of every update to keep up with shifting consumer behaviors. Mike and Greg discuss: -Personalizing the shopping experience for consumers on your we...

On this episode of Connected Greg is joined by Sandra Gonzalez, also known as "The Fleet Queen." Sandra is the national government and commercial fleet manager at Peoria Ford out in sunny Arizona. Since 2019, Peoria Ford's government fleet sales have tripled with the help of Sandra and her team. She and Greg chat about: -Establishing your brand in a niche space like the fleet market. -Keeping up w...