Merry Brown
Conflict Managed
Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss visions for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Our music is by Dove Pilot. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. You can...
Author
Merry Brown
Category
Podcast website
Latest episode
Jul 7, 2026
Where to listen?
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Episodes
Ep 193, Winning the Generation Wars at Work 13.01.2026 48:29
This week on Conflict Managed, the tables are turned. Scott Williams, CEO of Discovery Park of America, interviews Merry Brown, UT Martin Ombuds and founder of Third Party Workplace Conflict Restoration Services about her new book, Winning the Generation Wars at Work: Making (Your) Age an Asset. Join us as we discuss: The antidote to the generation wars at work Why generational conflict is more ab...
Ep 192, Fear at Work 06.01.2026 58:48
This week on Conflict Managed we welcome Jacqueline Wales. Together we explore: What is fear? Four professional fears Fear as information Fear based behavior E.A.R.: Face it, Explore it, Act on it, Rise with it Self-compassion Do you have enough information for the judgement you have made? Not fearless, but fear intelligence Conflict Managed is available wherever you get your podcasts and on YouTu...
Ep 191, Repairing Relationships at Work 30.12.2025 1:00:12
🎙 This week on Conflict Managed we welcome Dr. Lola Gershfeld. Join us as we explore: Working with family How to repair ruptures at work Attachment theory at work Unresponsive manager? What to do. We are wired for connection Negative cycles Emotional Disconnection A.R.E. (accessible, responsive, engaged) you there for me? Emotions as the music in our relationships Conflict Managed is available whe...
Ep 190, Emotional Dysregulation At Work 23.12.2025 57:35
This week on Conflict Managed we welcome Garrett Wood. Together we explore: Finding your why What is the leader’s job? Emotional dysregulation vs emotional regulation at work, and why it matters The team as a choir Addressing beliefs that no longer serve you A3 framework Your unique nervous system needs Success is dependent on your wellbeing, not at its expense Conflict Managed is available wherev...
Ep 189, The Bravery To Sit In Discomfort 16.12.2025 56:28
This week on Conflict Managed we welcome Hacia Atherton. Together we explore: Making space for and supporting women in the trades Understanding and playing the game of business How much is your poor workplace culture costing you? Hacia’s new book, The Billion Dollar Blind$pot Wellbeing framework Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Haci...
Ep 188, Forming Trust Through Connection, Character, & Competence 09.12.2025 1:03:20
This week on Conflict Managed we welcome Ravi Rajani. Together we explore: What a job could be (the dream) vs. what a job is (reality of it) Ravi’s new book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success The different mindsets of, ‘How can I go through my day unscathed?’ vs. ‘How can I expand, sharpen, and grow?’ Growth is not painless Where are you...
Ep 187, The Intersection of What You’re Good At, Like To Do, Can Get Paid For, & The World Needs 02.12.2025 52:32
This week on Conflict Managed we welcome Mary Olson-Menzel. Join us as we explore: Mary’s new book, What Lights You Up? Illuminate Your Path and Take the Next Big Step Looking for a new job? What now? Reaching out for help Leaning into your natural gifts Healthy conflict Growth mindset: Dealing with roadblocks and difficult bosses Generations at work Conflict Managed is available wherever you get...
Ep 186, The Gift of Difficult Feedback 25.11.2025 53:03
This week on Conflict Managed, we welcome Tinna Jackson. Join us as we discuss: Living with grief while working The kindness of telling colleagues the truth (in the right way, at the right time) Building comradery and community at work Letting others know your greatness Closing the gap between effective leadership and the employee experience Tinna’s new book, The Power Play Journal Honest leadersh...
Ep 185, Change the Question 18.11.2025 56:40
This week on Conflict Managed we welcome Johnnie Garmon. Together we explore: Wisdom vs. knowledge Work/Life blend (not balance) Who do I want to become? Hurtful, not harmful, conversations Turning towards each other instead of on each other New book: Failure Disrupted Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration Johnnie Garmon is founder and...
Ep 184, Accountability is a Gift, Not a Punishment 11.11.2025 59:06
This week on Conflict Managed we welcome Rob Marcus. Together we explore: Leadership as everyday influence, not a title • The difference between managing people and leading them • Why the Golden Rule remains a practical guide for modern workplaces • Why leaders need consistent, real-world training • The real cost of overlooking people and their experiences Conflict Managed is available wherever yo...
Ep 183, There’s a Human on the Other Side of the Conflict 04.11.2025 1:00:35
This week on Conflict Managed we welcome Rita Cincotta. Together we explore: Is everyone coachable? Planting seeds for reflection Investing in yourself and others through consistency and practice in the “boring,” yet essential, everyday actions Forming trust at work Polite cooperation vs. collaboration Demonstrating a desire to understand colleagues Conflict Managed is available wherever you get y...
Ep 182, Difficult Boss or Toxic Boss 28.10.2025 55:38
This week on Conflict Managed we welcome Dr. Laura Hambley Lovett. Join us as we explore: The difference between a difficult boss and a toxic boss The vital importance of clear conversations and telling people the truth The key to having courageous conversations: practice, practice, practice. What is your psychological contract at work? Laura Hambley Lovett’s new book: I Wish I’d Quit Sooner: Prac...
Ep 181, Be Coachable 21.10.2025 55:31
This week on Conflict Managed, we welcome Grant Freeman. Together we explore what it really means to be coachable and how openness, clarity, and curiosity shape strong teams and thriving businesses. 💡 Topics include: • Serving small businesses well • Clear communication: pick up the phone, Zoom, or Teams • Avoid making rules for the lowest common denominator • Catching your people doing something...
Ep 180, Find the Friction & Address It 14.10.2025 55:28
This week on Conflict Managed we welcome Jimmy Burroughes. Join us as we explore: Spotting friction early and turning it into progress Rebuilding trust following the S.E.R.V.I.C.E method Simple leader routines that improve performance and retention Take the weekly 20 Minute Reflection Challenge Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration Jimm...
Ep 179, Reflect, Report, Resolve. 07.10.2025 57:37
This week on Conflict Managed, we welcome back award-winning attorney Jessica Childress for her third appearance on the show. Join us as we discuss: Leaving a toxic workplace on your own terms Toxic vs. Illegal work environments Leaving with dignity Your multi-hyphenated identity impacts the world Conflict Managed is available wherever you listen to podcasts and on YouTube @ 3pconflictrestoratio...
Ep 178, Fear-Based Leadership 30.09.2025 52:42
This week on Conflict Managed we welcome Kate Lowry to talk about what it’s like to work under fear-based leadership and how you can respond without losing yourself. Join us as we discuss: Fear based leadership – is it back? How to recognize the signs of fear-driven leadership Practical tools for surviving and staying grounded in toxic environments What it means to be ‘unbreakable’ at work Diversi...
Ep 177, Addiction and Recovery 23.09.2025 57:25
This week on Conflict Managed we welcome Severn Lang. Together we explore: 🌱 Planting seeds of support when a colleague is struggling 🌱 The real gift of a manager who shows up with care 🌱 Why excellent managers know their employees’ goals 🌱 The power of cheering on your colleagues 🌱 When a colleague or client is upset, or when you’ve made a mistake, start with acknowledgment Conflict Manage...
Ep 176, The Secure Leader 16.09.2025 1:05:19
This week on Conflict Managed, we welcome Dr. Jaime Goff. Join us as we discuss: 🗝The joy of working with a fantastic leader 🗝How to disagree well at work 🗝Should you vent to your leader? 🗝Emotions as information 🗝When a leader reacts badly to feedback, how should you respond? Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration Dr. Jaime Goff is the...
Ep 175, Before You Reach Burnout, Proactively Take Control 09.09.2025 1:00:36
This week on Conflict Managed, we’re joined by Michelle Niemeyer. Join us as we discuss: The art of bending time: become a ‘time suck ninja’ When your experience of a colleague differs from other people’s The important difference between task-oriented relationships and human relationships with colleagues Recognizing unprofessional behavior as soon as possible, before it becomes a pattern Listen on...
Ep 174, Narcissism at Work: Patterns, Boundaries, Practical Responses 02.09.2025 58:41
This week on Conflict Managed we are joined by Dr. Anthony Mazzella, Psychotherapist & Psychoanalyst. Join us for a practical conversation on how to recognize narcissistic patterns at work, set internal boundaries, and use curiosity and a slower pace to keep conflict from spiraling. Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. A...
Ep 173, Workarounds That Work 26.08.2025 57:17
This week on Conflict Managed we’re joined by Dr. Michelle Griffin. Join us as we talk about building smart workarounds for the hard parts of your job, so your strengths lead and your time goes where it matters most. We discuss: • How to design workarounds that fit you • Turning leadership coaching into action you can use • Investing in people and culture for better results • What HR really does a...
Ep 172, Systems Reduce Unnecessary Conflict 18.08.2025 1:00:23
This week on Conflict Managed we welcome Chris Donaldson for a practical look at how small choices, real mentorship, and clear procedures shape everyday work. Join us as we discuss: 🔹 Vertical relationships and practical mentorship that lifts every level 🔹 Why the little things in your work compound over time 🔹 The ripple effect of “crying wolf” 🔹 Transferable skills that travel with you f...
Ep 171, Normalizing Difficult Conversations 12.08.2025 1:02:33
This week on Conflict Managed, Rachel Shaw joins us to share how we can make difficult conversations a normal, productive part of workplace life. We talk about: 🎯 Excellent HR in action 🎯 What to do if you’re conflict-averse 🎯 The power of process 🎯 Being open and willing to be wrong 🎯 People feel your intent (and if you genuinely care) 🎯 ADA (The Americans with Disabilities Act): creating...
Ep 170, Being Cared For at Work 05.08.2025 1:01:48
This week on Conflict Managed, we’re joined by Jordan Peace, CEO of Fringe. We explore what it means to create a workplace where people feel seen, supported, and empowered. Topics include: The professional payoff of boldness and courage Cultivating curiosity as a leadership strength Building trust and loyalty across teams Challenging the false stories we tell ourselves Rethinking what gets rewarde...
Ep 169, Internal Communication: Head, Hearts, & Hands Framework 29.07.2025 57:14
This week on Conflict Managed, Alejandra Ramirez shares how the Head, Hearts, & Hands framework builds trust, strengthens culture, and aligns teams for success. Listen in to discover what it really takes to create a healthy, thriving workplace. 🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube @3pconflictrestoration. Internal communications strategist Alejandra Ra...
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