Mike Allen

Confessions of a Shop Owner

Business EN ↓ 110 episodes

Confessions of a Shop Owner is hosted by Mike Allen, a third-generation shop owner, perpetual pot-stirrer, and brutally honest opinion sharer.  In this weekly podcast, Mike shares his missteps so you don’t have to repeat them. Along the way, he chats with other industry personalities who’ve messed up, too, pulling back the curtain on the realities of running an independent auto repair shop. But this podcast isn’t just about Mike’s journey. It’s about confronting the divisive and questionable tactics many shop owners and managers use. Mike is here to stir the pot and address the painful truths...

Author

Mike Allen

Category

Business

Podcast website

zencastr.com

Latest episode

Jul 7, 2026

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Episodes

Ep 32 - Dan Thieken | Dealerships Are Prone To Lying 10.06.2025

Dan Thieken is the owner of Kreager Tire and Service in Millersport, Ohio. Today, Dan talks through losing nearly his entire staff in a VERY short period, but somehow kept the shop afloat.  WE LOVE OUR SPONSORS! We wouldn't tell you about them if we didn't believe they could help you at your shop! For more about each sponsor, touch their name below.  Tekmetric Turnkey Marketing Elite Worldwide Tim...

Ep 31 - Tonnika Haynes | A Serial Gifter of Anonymous Silliness 03.06.2025

Today, we play a voicemail from Bryan's biggest fan. Or shall we say, biggest fan of his feet...oh yeah - and Tonnika Haynes joins to talk shop. And confess things, too.  Support the show by supporting our awesome sponsors!  Touch HERE and start using the best Shop Management Software there is. Tekmetric. For help with your shop's marketing, use who I do - Turnkey Marketing. Touch HERE Find the st...

Ep 30 - Neal Maier | He Knows Where The Bodies Are Buried 27.05.2025

You've been hearing us talk about the benefits of Tekmetric for months now - ready to cave in and give it a try? Do that HERE Marketing is...let's say...not my strong suit. Good thing there's Turnkey Marketing! Let Carrie-Lynn and her team help you with something that's not your strong suit either HERE Elite Worldwide is making my shop WORLDS better! I'm so pleased with the results so far. One-on-...

Ep 29 - Coaching Call #5 | Pizza Party For The Boyz 20.05.2025

I only mention my sponsors because they have truly made a difference at my shops. I believe they can do the same for you. Visit their site below and learn more! Tekmetric  Turnkey Marketing Detect Auto Today, it's coaching call number 5. This one is a bit different than the previous four, though. Why? I actually did my job! The strategy Matt and I have been working on is working well for my small...

BONUS EPISODE! Charlie Zlatkos is Living The American Dream 15.05.2025

In this bonus episode on Confessions of a Shop Owner, Charlie tells me his story of migrating from Greece to owning a multi-location repair shop. His story is what I think of what "American Dream" is mentioned, because this dude was a hard worker, would not take no for an answer, and found a way to find a way. We can all learn something from guys like Charlie. What is one ingredient he would say m...

Ep 28 - Sunil Patel and PJ Leslie | Don't Make Fun of Miata Lovers 13.05.2025

Want to see growth at your shop? It's as simple as using Tekmetric. Learn more HERE Turnkey Marketing has helped my shop's marketing in ways I could have never on my own. They can do the same for here. Try them out HERE Elite Worldwide keeps me accountable and takes a look at how I run my buisness from an unbiased perspective. It's greatly helped my shop! Learn more about how they can help you too...

Ep 27 - Brian Stolpa | We Get Heated Over Flat Rate vs Salary 06.05.2025

Support the show by supporting our sponsors! Click/touch the sponsor name for more info. Tekmetric Turnkey Marketing  Detect Auto Today, Mike Allen and Bryan Pollock are joined by Brian Stolpa, owner of Brian’s Motor Works Euro shop. They talk challenges of hiring—especially the decision between training an apprentice versus bringing in an experienced tech—and the realities of scaling a shop in to...

Ep 26 - Coaching Call #4 | Role Play at the Repair Shop? 29.04.2025

In this episode, Matt challenges Mike to maximize his top-performing store without neglecting the fundamentals, like building stronger staff relationships. Ouch. That's what shop coaching is for, though! Sometimes, the toes need to get stepped on.  Learn more about how Tekmetric can change your shop HERE Touch HERE to see what Turnkey Marketing can do for you and your shop Want shop coaching like...

BONUS EPISODE! | Todd Westerlund Has A Confession 24.04.2025

Got a confession you'd like to make? Call 704-CONFESS (704-266-3377) Learn more about Autoshop Answers HERE Today, Mike and Todd Westerlund talk about setbacks, success, and Todd makes a pretty crazy Confession.  Todd also talks about what it takes to find real success in business, and that it comes down to dedication and drive. 00:00 Mindset's Role in Business Success 05:08 "Pursue Passion, Seek...

Ep 25 - Ed Trevino | What Else Could Go Wrong? 22.04.2025

So, the more podcasts I do, the more people I meet who love Tekmetric as much as I do. I still meet shop owners who don't use it, though. Are you one of those people who are not using Tekmetric because you're stubborn? Don't let pride get in the way of improving your business. Try them today - CLICK HERE Turnkey Marketing is making my life easier and my business better. Good thing they don't just...

Ep 24 - Josh Rainwater | Bryan Sold Feet Pics 15.04.2025

Tekmetric is the best and it makes shops the best they can be. Is your shop the best it can be? If not, then you need Tekmetric. Get it HERE Turnkey Marketing may not be what Josh needs for his shop right now, but if you've got room to grow, believe me when I tell you, Turnkey Marketing will help you fill that room. See more HERE I talk about Elite Worldwide on these podcasts so much for a reason....

Ep 23 - Darrin Barney | I Made a Grown Man Cry 08.04.2025

Learn more about how Tekmetric WILL change your business HERE Turnkey Marketing does what I'm not good at...Marketing. Even if you know marketing, let Turnkey do it for you, freeing you up to run your business. Visit them HERE Detect Auto uses AI the RIGHT way. Use them and you won't have to worry of how to use AI anymore. Learn more HERE Darrin Barney is the President and CEO of Elite Worldwide,...

Ep 22 - Taylor Wilson | Having Kids Was Good For His Shop? 01.04.2025

You know what's crazy? I had my once-a-month coaching call with Matt Lofton the other day, and I was actually looking forward to it! It's crazy that once you start to see results from hard work, you look forward to the hard work. Do you need accountability in your shop? Reach out to Elite Worldwide and get it today. CLICK HERE Tekmetric is awesome. It's made my shop awesome. I could leave it there...

Ep 21 - Carrie-Lynn Rodenberg & Tyler Ellinson | I Almost Started A Dental Practice 25.03.2025

I use Tekmetric at my shop, and it's changed everything! It can do the same for you. CLICK HERE to learn how. I love launching helpful new technology at my shop! Especially when it makes my shop more efficient. That’s what Detect Auto has done for me. Want to learn how? Click HERE Carrie-Lynn tells the story today of how and why she started working with repair shops. Because she believes in the in...

BONUS Episode! Todd Hayes Welcomes The Hate 22.03.2025

Got a confession you need to make? Call 704-CONFESS. (704-266-3377)   Today, Mike Allen and Todd Hayes talk about why his business model works and why many people don't like his methods. But why? They work!     00:00 "In the Trenches Entrepreneur"   05:06 Scripted Sales Dialogue Success   07:18 "Dream Job with Star Athletes"   12:24 Fluid Exchange Follow-Up Process   15:12 AI Evolution Since 1986...

Ep 20 - Jim Murphy & Nick Fox | I Need To Sell More Tires 21.03.2025

Got a confession you need to make? Call 704-CONFESS. (704-266-3377) Shop ownership is hard. Don't make it harder than it needs to be. I personally use Tekmetric, Turnkey Marketing, and Elite Worldwide in my shop, and it wouldn't be where it is without them. Touch the links below to change your business for the good!  Tekmetric Turnkey Marketing Elite Worldwide In today's episode, Mike Allen is joi...

Ep 19 - Bret Fadely | Key Lime Pie Beer? 18.03.2025

Having trouble at the shop? What SMS are you using? That might be your problem. I use Tekmetric, and when I switched, it changed everything. Check them out HERE I have WAY too many things going on in my life to worry about marketing at my repair shops. So, Turnkey Auto Marketing does it for me, and it's like I hired a social media manager without paying for a full-time salary! Try them out HERE AI...

Ep 18 - Dan Buss & Rich Cox | Their Shops Are Squeaky Clean 14.03.2025

Running a business is hard, and in running a repair shop, you really shouldn't manage everything on your own. That's why at my shop I trust a few other businesses to help me reach success. I recommend you AT LEAST look them up, and learn more. Whether you use them or not is up to you. Or I guess, running your shop into the ground by NOT using them is your choice... For shop management, I think Tek...

Ep 17 - Coaching Call #3 | Matt Lofton w/ Elite Worldwide 11.03.2025

Learn more about how Tekmetric can help you and your shop HERE Need help with your marketing like me? Use Turnkey. Learn how HERE Today it's coaching call number 3. And you get to hear Matt call me out! I thought I was doing well to complete 4 of 6 goals, but Matt reminded me that if I'm serious about where I want to be in 5 years, then I have to be serious about completing my goals each month. So...

Ep 16 - The Buckley Clan | Mike Has Cowboy Hat FOMO 07.03.2025

The more shop owners I meet, the more I learn that no matter how successful your shop is, you need a coach. Why? Because they keep you accountable and see things from a different perspective than you. For me, I'm nowhere close to where I want to be, and Elite Worldwide is helping me get there. Learn more about their coaching services HERE Tekmetric is a customer-focused company. Because they actua...

Ep 15 - Chris Enright 04.03.2025

Yeah, Tekmetric is the best. Are you using it? If not, touch HERE I love things that you can set it and forget it. Not that I ever want to forget about marketing at my shop, but if I did, it would be okay. Turkey Marketing has me covered, and it's so nice to have them on my team. Learn how they can help you grow your shop HERE Do you have a confession to make? If so, call 704-CONFESS (704-266-3377...

Ep 14 - Harrison Rusk & Richard Gautier | Deep Thoughts From Texas 28.02.2025

So...I'm not good at marketing. Some people tell me I am, but to me, it's not a strong suit of mine. Plus, I don't have the time to do it even if I thought I was good. So, I use Turnkey Marketing. They're great. Find out for yourself HERE Today's episode I recorded at an Elite Worldwide event in Dallas with two people I know through a peer group I'm in at Elite. So, it's safe to say I'm a big prop...

Ep 13 - Matt Fanslow Is WAY More Mature Than We Are 25.02.2025

So, Elite Worldwide is changing my world. Well. Making my shop elite. Kinda the goal, right? Their advice is irreplaceable for me. Wanna know what you're missing? Click HERE Without Tekmetric, where would my shop be? That's a scary thought. Let's change the subject. Where COULD your shop be WITH Tekmetric? Wanna know? Learn more HERE Matt Fanslow hosts the Diagnosing the Aftermarket A to Z podcast...

Ep 12 John Phelps & Katy Carl - Our Software Is Better Than Yours 21.02.2025

In this episode, I checked on my shop while recording. How? By using the Tekmetric mobile app. A great tool I use often. You could, too. Sign up for Tekmetric HERE Having accountability as a shop owner is essential to running a successful operation. I'm seeing the benifits now with my small shop through the coaching organization, Elite Worldwide. They can do the same for you. Learn more HERE John...

Ep 11 - Group Call w/ Josh Parnell and Lola Schmidt 18.02.2025

Simply put, Tekmetric is the best shop management software on the planet. So, if you're not using it, you're shop isn't where it could be. Try them out HERE If you listened to ep 10, Matt Lofton from Elite Worldwide called me out about how I handled a tech at my shop. And now, that situation is in a better place. I need that accountability. I think every shop owner does. Find out how Elite Worldwi...

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