Community IT Innovators Nonprofit Technology Topics

Community IT Innovators’ CTO and Cybersecurity expert Matt Eshleman discussed cybersecurity in a new webinar conversation hosted by Art Taylor with Give.org, the BBB Wise Giving Alliance. October is Cybersecurity Awareness Month and we want you and your charity to be on top of the latest cautions when it comes to the security of your data and websites. Only 20 percent of nonprofits report that the...

How secure is your organization?  Join Community IT CTO Matt Eshleman for part 2 of a new webinar that explores risk assessment and cybersecurity preparedness options. Community IT released a self-assessment quiz that will give you documentation of your cybersecurity readiness.  Many nonprofits are building cybersecurity policies from the ground up.  Your nonprofit may not have a good idea of wher...

How secure is your organization?  Join Community IT CTO Matt Eshleman in a new webinar that will explore risk assessment and cybersecurity preparedness options. Community IT released a self-assessment quiz that will give you documentation of your cybersecurity readiness.  Many nonprofits are building cybersecurity policies from the ground up.  Your nonprofit may not have a good idea of where your...

Part 2: In this free webinar, learn to get everyone in your organization on the same page about the importance of strategic IT budgeting. Watch your nonprofit thrive after learning how to properly budget for IT, integrate these budgeting decisions at all levels of management, and take to heart how important these strategic decisions are. Better connect with the communities you hope to serve as you...

In this free webinar, learn to get everyone in your organization on the same page about the importance of strategic IT budgeting. Watch your nonprofit thrive after learning how to properly budget for IT, integrate these budgeting decisions at all levels of management, and take to heart how important these strategic decisions are. Better connect with the communities you hope to serve as you learn t...

Part 2: Join Community IT CEO Johan Hammerstrom and expert guest David Deal, co-founder and Partner at Build Consulting, for a webinar on nonprofit IT staff training – how to do it, why to do it, and how to make time to prioritize it.  Training is a security, cost-saving, and productivity measure. Learn real-life examples of technology training that saved clients money – or helped them realize the...

Join Community IT CEO Johan Hammerstrom and expert guest David Deal, co-founder and Partner at Build Consulting, for a webinar on nonprofit IT staff training – how to do it, why to do it, and how to make time to prioritize it.  Training is a security, cost-saving, and productivity measure. Learn real-life examples of technology training that saved clients money – or helped them realize they were a...

Learn how your nonprofit can harness big data and business intelligence with Microsoft Power BI. Do you ever feel that processing and massaging your data is taking over your work life like kudzu? Conversely, have you been ignoring data that you know you could use, because it would take forever to set up to start tracking it correctly? Microsoft has made its Power BI suite available at an affordabl...

Today Carolyn talks with Jose Antonio Peña-Rosales, Service Desk Manager, who has been with Community IT for six years. Jose Antonio manages a close-knit and dynamic team where no day is typical. Jose Antonio is from Venezuela and speaks English and Spanish. He loves making sure that clients have a good, positive experience. He wants you to know that the Help Desk team reads ALL the comments and f...

Listen in on our CEO Johan Hammerstrom during a Q&A discussion on the best IT support for moving beyond the office. What are current in-office, remote, or hybrid nonprofit IT office work models?  He discusses a range of innovations and trends that can keep your team being productive, and how to save and encourage the best of remote work even as you return to hybrid or in-office formats. Had so...

Learn how to enroll in Multi-Factor Authentication (MFA) - use something you know (your password) (but someone else might find it out) AND something you have (like an app on your smart phone that the hackers don't have). This second step to verify the user of the password is legit is a powerful and free tool that many organizations are requiring for staff. If you are confused on how to set it...

Using Microsoft AutoPilot to easily deploy and re-deploy laptops saves money and time. Did you know you can prepare your laptops for takeoff with AutoPilot? Imagine opening up your new laptop and it already knows what you do and how you do it. If your nonprofit uses Microsoft Office 365, this can happen.  Using Microsoft AutoPilot , you can turn hours of configuring into minutes. You can even depl...

IT Management is critical to IT success. Join the Community IT President and CEO as he reviews the fundamental functions needed to successfully manage IT. Because of the pace of innovation in technology and in nonprofit technology specifically, and the “new shiny object” syndrome that can occur, there’s a tendency to focus on the technology itself and what it can do for your organization. Don’t fo...

In today’s interview, Carolyn talks with Robin Harris, Senior Helpdesk Analyst, who has been with Community IT over a decade. Robin answers the help desk phones, emails, and live chat. Her mission is to help clients become more comfortable using technology. When problems arise, her approach is calm and caring and she aims to eliminate anxiety. Prior to joining Community IT Innovators, Robin worked...

Switching the Office Phone System to Microsoft Teams Telephony for Nonprofits Would you like ONE communication and collaboration system for calling, chat and video conferencing? If you use Office 365, you already have it. Easily route calls to the right person Switch between video and audio calls Add new members to an on-going call Access voicemail from any device Community IT has assisted several...

Are you leaving your information strategy up to chance? To move your nonprofit organization to the next level, you need to create and promote an information strategy that defines how information supports your mission. A good information strategy includes 5 important steps: Leadership must be engaged in data governance—if leadership doesn’t support the proper use of the right systems, your informat...

In this webinar co-presented with Build Consulting we answer your questions on nonprofit cybersecurity balancing best practices, including ways to build a cybersecurity budget into your technology roadmap, and create a sound process for managing risks and managing staff training, before you consider the specific cybersecurity technologies available to meet your organizational needs.  Join Build Co...

Join CTO Matthew Eshleman for the walk-through release of our newly updated 2021 Cybersecurity for Nonprofits Playbook . Is your nonprofit prepared? Learn the Community IT approach to cybersecurity and how to implement the changes you need to protect your organization. Matt shares advice on security improvements that provide protection against the most common attacks. You will also learn about sta...

Join Community IT experts and special guests Maya Grigorovich-Barsky and Liz Glaser from America’s Promise Alliance for an informative and practical discussion of collaboration tools nonprofits are using such as Slack, Microsoft Teams, and Zoom.  What is your nonprofit using? Are you using these tools effectively? Listen in on peer-to-peer Q&A and learn practical tips to make your remote meeti...

Join us for a new series featuring interviews with Community IT employees. In this series, we will talk about nonprofit technology career paths, career resources, skills, and certifications. We will also touch on mentoring opportunities as you start out on your career and ways to give back if you are further along.  In today’s interview, Carolyn talks with Sarah Wolfe, our Account Associate, who j...

Join CTO and Nonprofit Cybersecurity expert Matthew Eshleman as he walks through the third annual Community IT Nonprofit Cybersecurity Incident Report. This report looks at the different types of attacks that occur at small and mid-sized nonprofit organizations. Is your nonprofit prepared? Matt also shares advice on security improvements that provide protection against the most common attacks. Lea...

Encryption is rapidly becoming the preferred method for securing information.  In this webinar, Community IT Innovators’ CTO Matt Eshleman will cover the basics of encryption, how it is currently used in popular systems such as the web and email, and simple tools for using encryption to secure your devices and information. Encryption isn’t something only “techies” need to worry about. As data vuln...

Join four Community IT Innovators executive experts for an “ask the experts” discussion. Hear about nonprofit technology trends we expect to deliver new impact this year. Community IT Innovators’ CTO and cybersecurity expert Matt Eshleman covers emerging threats and the security measures to counter them, and discusses how to determine the real risks to your organization and the return on your nonp...

Working with an Outsourced IT Manager Join Pat Sprehe and Steve Longenecker for insights into working with any outsourced IT management function , including database or security management as stand alone services, as well as managed services generally. Your organization can benefit as we reflect on our 20+ years of providing IT services and shed light on how you can get the best out of your IT pro...

In this webinar, Community IT Innovators’ CTO and resident security expert Matt Eshleman covers the basics a security plan should include for nonprofit cybersecurity readiness , giving updates and a synthesis of our recent security webinars. He touches on: Understanding and measuring cybersecurity risks to your mission and reputation Talking about ROI for cybersecurity measures, and how to conside...