Community Association Car Chat

Meet Anne Lackey, Co-Founder of HireSmart Virtual Employees, who is revolutionizing how businesses manage routine tasks by providing expert virtual staff. When it comes to property management and community association support, her team offers tailored solutions that enhance efficiency. With a unique global workforce strategy, Anne's approach emphasizes cost-effective staffing without compromi...

Meet Bill Harvey C ommercial Sales & Operations Manager at CertaPro Painters in Mountainside, NJ. He offers an insightful glimpse into the nuanced world of deck maintenance within condo communities, emphasizing the critical role of effective communication. A valuable listen for those in property management aiming to elevate service and satisfaction. #CarChatLive #InsuranceIsntBoring Episode Hi...

We are excited to have Matt McEwan, the sales and marketing VP from Minutes Solutions, on board to chat about the world of professional minute-taking. Matt dives into what it takes to nail down the perfect meeting notes, with a track record of over 50,000 meetings! He shares how the team at Minutes Solutions turns the mundane task of taking minutes into an art form. Tune in to get the inside scoop...

Introducing Robin Surgent, the dynamic CAI New Jersey Director of Membership! Robin gives us the inside scoop on CAI's invaluable resources for community associations and how members can actively contribute through educational events and articles. She encourages collaboration for more engaging content, showcasing the power of collective expertise. And a fun fact to top it off - Robin's a...

Meet Marianne Corrigan, the dynamic District Manager at Madison Parke Management, with an impressive 25-year tenure in property management! In the next episode of Car Chat, Marianne sheds light on the challenges and transformations in vendor management in the post-COVID era, emphasizing the unparalleled importance of communication. She shares her experiences and sets the gold standard for vendor e...

Meet Jonathan Moscou, the innovative Director of Sports Construction at My Backyard Sports, where transforming your community's sports facilities is their game! From the rising trend of pickleball to the art of court conversion, Jonathan and his team are the go-to experts. Whether it's a splash of new paint or a complete court makeover, they're all about creating spaces that bring p...

Meet Glenn Fedale, Sr., the dynamic Director of Business Development at G. Fedale Roofing and Siding, where we'll explore groundbreaking eco-friendly roofing technologies and the intricacies of managing large-scale projects. We're discussing the unique challenges of multifamily units and the pivotal role of nurturing business relationships. Plus, keep an eye out for a fun surprise we hav...

Meet Brendan Bunn, a friendly face and trusted condo lawyer from the DC area, who's here to unpack the legal puzzles community associations are working through right now. He's all geared up about the CAI Law Seminar coming to Vegas soon, pointing out why it's a big deal for folks who dive deep into this niche. Leading the pack at the College of Community Association Lawyers (CCAL),...

Meet Cathi Sleight from VoteHOANow! We got into all the nitty-gritty of how electronic voting is changing the game for community decisions and making those dreaded HOA elections a breeze. Cathi shares insights on how to keep votes secure, fraud-free, and why starting early is your best bet. Check out our latest episode and learn how embracing technology can revolutionize the way communities engage...

Introducing Daniela Marquez from MM Events Group, as we dive into the dynamic world of community management. We touch upon the challenges and transformations in Florida post-Surfside collapse, highlighting the importance of effective communication and legislative changes. Daniela's inspiring journey from a convenience store to leading her own company in the industry truly captivates us. Tune...

Meet Brendan Murphy, Estimator and Project Manager at Old Philadelphia Associates, who shared invaluable insights into the world of masonry restoration and waterproofing. Brendan emphasizes the significant role of union labor in ensuring top-notch training, safety, and compliance in urban construction. He also highlights the critical importance of regular maintenance over costly repairs for high-r...

Explore the complexities of community association law in our latest episode with Martin Cabalar. He shares his 12-year journey, focusing on community transitions and construction law. Discover the due diligence and challenges in transitioning from developer to member control in community management. Martin also discusses litigation issues, habitability concerns, and the vital role of insurance. Ga...

Meet Greg Smith, Director of Learning and Development at Associa and Chair of the CAMICB Board of Commissioners. We're diving deep into the evolving world of community management, discussing the upcoming changes to the CMCA exam in 2024, the vital role of continuous education, and the challenges of standardizing industry practices. Tune in to discover how these developments can shape your pro...

Meet Dawn Bauman , a trailblazer of the Community Association Institute, where she not only leads but eats, drinks, and lives the spirited world of homeowners associations, condominiums, and housing co-ops. As the Chief Strategy Officer and Executive Director of the Foundation for Community Association Research, Dawn will discuss not only her global travel plans to boost women's leadership bu...

Say hello to Ryan Fleming, Partner at JGS Insurance, a Baldwin Risk Partner. Ryan shares his journey into the insurance industry and confronts the unique challenges of 2023, describing it as the most difficult year in his career.  He offers insightful advice to community association managers grappling with the tough insurance market, emphasizing the critical role of education in mastering their in...

Introducing Karel Costa-Armas, LCAM, CMCA®,AMS®,PCAM® , Florida's own maestro of property management. Karel is giving us the lowdown on his industry. In 2023, it's all about making friends with vendors, he says – and he's got the inside scoop. Facing the unique challenges of Florida's coastal properties? Karel's your guy, dishing out tips like a pro. Discover why compassio...

Fasten your seatbelts and get ready to think divergently with Kelly Zibell , Owner of Divergent Consulting Group. You'll hear about her intriguing entry into the industry, the support system an HOA consulting firm provides, and the story behind her brand's unique name. Kelly shares knowledge on complex topics like mergers, acquisitions, and the integral process of team-building in a comp...

Bill Overton shares his rich experiences and insights into the community association world, reflecting on his extensive career and his continuous contributions as a writer for CAI.  He brings to light the prevalent issues of anxiety and depression in the workplace, emphasizing that this is a global concern, not just confined to association management.  Bill identifies key triggers for stress and o...

Meet Damian Esparza whose company, SmartProperty is making big changes in the HOA world.  He's excited about how AI is starting to mix with data analytics to make better predictions for maintenance and saving money.  Damian talks about a real-life example where his company used AI to help clients plan their big spending better.  He also gives a peek into the future, where reserve studies are...

Meet Gail Windisch, who is the Senior Director of Operations at Tidewater Property Management, talks about how she got started in the property management world.  She proudly explains Tidewater's 30 years in the business and the different areas they work in. She gives some smart tips on how to move up the ranks in community management.   Gail dives into how her company has helped her keep lear...

Meet Tavarious Butts, EBP , Chair of the Community Associations Institute • Keystone Chapter Executive Leadership Committee. He explains the intricacies of the recent CAI Keystone Executive Retreat and highlights the significance of recruitment, the leaps in technology, and the importance of risk management strategies. Addressing the role of a CAI committee chair, Tavarious provides insights into...

Meet Julie Carter, General Manager of Lake Forest Community in Southern California. She gives an insightful talk about her role and the community she oversees.  Julie offers invaluable advice on safeguarding communities during fire season. Furthermore, she delves into the art of maintaining harmony between the Board of Directors and residents.  What is the key to being a successful community manag...

Meet Melanie Donnoli, Customer Service Specialist at National Contractors. In this episode we discuss the state of the roofing industry, trends and challenges like rising material costs and labor market dynamics.  We also explore how communities can proactively manage large-scale projects.  A key takeaway is the importance of work-life balance, which is emphasized as a standout benefit of working...

Meet Kevin Mahoney from DoodyCalls, we get the scoop on why pet waste management is a game-changer for community associations.  Kevin breaks down the involved logistics, from routine clean-ups to specialized services, showing that it's not just about aesthetics—it's about community well-being.  DoodyCalls also offers pet waste stations and deodorizing services that really elevate the com...

We're car chatting with Brian Weaver, Vice President of Wilkin Management Group to discuss the intricacies of budget season, a topic that's challenging for many this year.  Brian not only outlines the difficulties community associations face but also provides actionable advice on common pitfalls to avoid during the budget-setting process.  For community associations grappling with underf...