Commerce Famous Podcast

"Breaking Up Is Hard to Do: The Journey of the Mid-Market Merchant" is the title of a ground-breaking report that Mark Friedman, today's podcast guest, has just co-authored with Rick Watson. Download the report for free Mark joins Ben to talk about his findings as well as discuss how his long career in the retail industry has shaped his views on the mid-market. Mark is a seasoned professional in t...

Welcome to a special re-release episode of Commerce Famous, where today we revisit a thought-provoking conversation with Jim Lofgren, CEO of Nosto. Host Ben Marks delves into Jim's unexpected journey from aspiring banker to influential figure in the ecommerce world. Jim shares his passion for the industry, recounting his early forays into online selling and his deep interest in customer experience...

Join us on the latest episode of Commerce Famous as our host, Ben Marks, dives into an insightful conversation with Stefan Hamann, the visionary co-founder and CEO of Shopware. It's not just a chat about e-commerce trends - it's a deep dive into the future of shopping experiences, the evolution of AI in e-commerce, and a behind-the-scenes look at one of the industry’s leading platforms. Here's wha...

We'll be back with a brand new episode next week. In the meantime, please enjoy this recast of Commerce Famous episode 2 with Tink Taylor, the man who changed online marketing for good! Tink Taylor is the Founder & President of the dotDigital Group PLC (dotdigital). Tink has over 20 years of experience in the field of digital communications and has introduced digital marketing to companies large &...

Happy Holidays! We are taking a little break from releasing new episodes. Instead, please enjoy this recast of the very first Commerce Famous episode! Ecommerce legend Roy Rubin, co-founder and angel investor at R-Squared Ventures, is the guest of honor on our inaugural Commerce Famous episode. Roy, co-founder and former CEO of Magento, and host Ben Marks discuss the origins of the open source mod...

Krish is the Vice President of Strategic Partners and Industry Relations for Auctane, which includes ShipStation, ShippingEasy, ShipEngine and Stamps.com. A respected expert in ecommerce, particularly shipping, Krish is often quoted in publications such as The Wall Street Journal, Business Insider and the New York Times. An industry leader with over 20 years of experience, Krish brings perspective...

"Looking at where commerce and culture intersect today helps us understand where the Future of Commerce is going to be," says Brian Lange, co-founder of the Future Commerce media company. Brian is this week's guest on Commerce Famous. He and host Ben Marks discuss where and why people buy things, why brands are the modern muses and how, for businesses, getting lean ( in the right way! ) might be c...

Today Ben welcomes Nick Johnson to the show. Nick is Managing Partner at Applico, co-author of the book Modern Monopolies (and also the world's first Pokémon master!). "B2B distribution sits behind everything," says Nick who has been working in the industry for many years and explains why B2B distribution is a market that is ripe for disruption and being penetrated by technology and new players. E...

This week, Ben welcomes Jim Lofgren, the President and CEO of Nosto, one of the world's leading commerce experience platforms. Jim talks about his genuine love for ecommerce and why he chose a career in the industry over investment banking. Then he shares his insights from Nosto's 10+ years of working with AI and where he predicts we are heading with it. Jim and Ben wrap up the conversation by exp...

"Community is hard to build and valuable!" Exciting times for Ben! This week he meets with fellow "community nerd" Andrew Youderian. Andrew, the legendary founder of eCommerceFuel, built a strong community of entrepreneurs, many from the Shopify world, and made this his own business. Earlier in his career, Andrew pioneered the drop-shipping space and became famous for his transparency and creative...

Today, Ben sits down with Lindy Crea, the VP of Strategic Alliances at ReCharge Payments, a subscription service particularly popular with Shopify merchants. Throughout her career, Lindy has focused on building meaningful partnerships; she worked for the Clinton Foundation on establishing public-private collaborations in Mozambique, led global partnerships for Klarna during the company's US expans...

The Report: The State of Gen AI x Commerce Download the Report here The 30-page long in-depth-report serves as benchmark for attitudes and behaviors toward generative AI at this particular moment in time. High Level Insights: -The ecommerce industry is an early adopter of AI, with 91% of respondents using AI in some capacity for work. -Three-in-five respondents shared that they have experienced a...

Today Ben checks in with Thien-Lan Weber, the VP Strategy & Marketing at Hyvä. Thien-Lan's impressive and storied career has taken her to many countries and a diverse set of brands such as L'Oreal, Accenture, Ebay, PayPal, and OneStepCheckout where she served as CMO for over 7 years. In this great episode, Thien-Lan and Ben chat about all these steps in her life, the early days of ecommerce and th...

Learn everything about Total Cost of Ownership (TCO) for ecommerce projects in one hour! Watch the Masterclass on demand, for free The Masterclass is a tactical guide to comparing platforms in cost to acquire, run and scale. Ben Marks, Director Global Market Development at Shopware, and Darin Lynch, Founder and CEO, Irish Titan will discuss the true cost of ecommerce platforms. Learn how to calcul...

Today Ben meets one of the premier marketplace experts: Jorrit Steinz, Founder & CEO of ChannelEngine and, above all, a serial entrepreneur. Jorrit just enjoys the development and growth of new and exciting business opportunities, and in this fast-paced episode Jorrit takes us on a wild ride through his career and the ever-changing ecommerce landscape. Sit back, relax and try to keep up with Jorri...

This week Ben talks to a true titan of the industry: Darin Lynch, the Founder and CEO of Irish Titan. Darin started the Minneapolis-based agency back in 2004 and, today, almost 20 years later, he and his team are going stronger than ever. Irish Titan builds and grows ecommerce channels, following their unique philosophy. In Darin's own words: "We have a 'Titan only' model - 100% of our work is don...

This week, Commerce Famous host Ben Marks is “Hanging out with Hani” - that is Hani Batla, the CIO & CTO of Adorama, the famed New York City retailer. Hani’s illustrious career has taken him to legendary companies, including Verizon, Comcast, Ericsson, HBO, and now Adorama. Find out why Hani joined a retailer after many years in media, and how he drives modernization at a company that has been sel...

Today Ben welcomes yet another ecommerce legend to the podcast: Kelly Goetsch - co-founder and current chairman of the MACH Alliance, CSO of commercetools and, since 2018, co-host of the successful COMMERCE TOMORROW podcast. Kelly has also written four books and is known for his pointed articles on LinkedIn and elsewhere. Enjoy the show with this very outspoken industry insider! Kelly Goetsch on L...

Rick Watson is the Founder and CEO of RMW Commerce Consulting, a firm he started after spending over 20 years as a technology entrepreneur and operator in the ecommerce industry with companies like ChannelAdvisor, Barnes & Noble.com, Merchantry, and Pitney Bowes. Rick is also the host of the popular Watson Weekly Podcast where he discusses the latest developments in the world of ecommerce — from e...

Tink Taylor is the Founder & President of the dotDigital Group PLC (dotdigital). Tink has over 20 years of experience in the field of digital communications and has introduced digital marketing to companies large & small. Tink has been pivotal in the development of digital marketing since its outset in both the UK and the USA and is generally considered to be an absolute legend in the industry. Ti...

Ecommerce legend Roy Rubin, co-founder and angel investor at R-Squared Ventures, is the guest of honor on our inaugural Commerce Famous episode. Roy, co-founder and former CEO of Magento, and host Ben Marks discuss the origins of the open source model, Roy’s long career in ecommerce, the major shifting points in the industry, the rapidly expanding development of AI in ecommerce, and whether or not...