Kristen Felder

Collision Coffee Talk

Business EN ↓ 81 episodes

Hear the latest from Kristen about what's going in the collision industry. Collision Hub can help you make new connections, better follow industry events, and catch up on industry news and job opportunities.

Author

Kristen Felder

Category

Business

Podcast website

collisioncoffee.fm

Latest episode

Jul 8, 2026

Where to listen?

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Episodes

Collision Coffee Talk: OEM Software Recalls and Insurance Company Blacklists 21.01.2025

Did you know that OEM software recalls now account for 43% of OE recalls?  Did you know that the scan tool you use is what is talking to the software? Why would you not want to use the OE tool?  Add to the list insurance companies are being sued for data privacy, the laws around text messaging customers, Federal Transparancy laws and a coaching session with insurance adjusters...  Yep it's a lot,...

Collision Coffee Talk: DOI Investigates RTA Untrained Independent Adjusters and OEM Scanning? 21.01.2025

There is a lot going on in the industry and one of them may cost a shop some felony charges. Take a listen to the latest Collision Coffee Talk. Download the documents here: https://bit.ly/3ZImE4Y

Collision Coffee Talk: December To Remember! 21.01.2025

After a holiday week it's a pretty quiet Monday. We chat about the changes in the shop around vehicle repair and planning for 2025, alternatives in estimating, itemizing for DRPs and Claims School.

Collision Coffee Talk: Total Loss Fees, Photos and New Insurance Adjuster Claims School 21.01.2025

Kristen is back talking about the issues from the past week in the collision repair industry.  - Insurance companies denying payment of total loss fees  - Stop sending in a ton of pictures with estimates  - Why can't shops understand electricity  - NEW claim school launching in February

Collision Coffee Talk: Steering vs Tortious Interference By Insurance Adjusters 21.01.2025

It's Monday and we're talking the most common question Collision Hub receives. Insurance company adjusters steering or tortiously interfering with customer choice in collision repair. We'll also talk about a $2.5 million dollar HR lawsuit won by a shop and the need for solid HR policies in your business.

Collision Coffee Talk : AM Parts Recalled, Insurance Supplement 21.01.2025

Aftermarket Part Safety Recall...What is a Supplement and the Role of Insurers? asTech Thinks They Know What Is Good For Shops (and employees) 

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