Collab with Kiva

Learn how to prioritize customer loyalty as a key growth driver for your small business during times of economic uncertainty. Discover strategies for collecting data on consumer attitudes, preferences, and behaviors, and understanding the customer journey. Tune in to the latest episode of the Collab with Kiva podcast for valuable insights on improving customer experiences and driving growth throug...

Learn how to price your services as a small business owner with a remote team. Discover strategies for understanding profitability, calculating expenses, and leveraging business intelligence to make informed decisions. Tune into the latest episode of the Collab with Kiva podcast for valuable insights on pricing services for small businesses with remote teams. Full Show Notes: https://www.the516col...

Learn how small business owners with small teams can own their mistakes and bounce back from them. In this episode of the Collab with Kiva podcast, we discuss the importance of taking responsibility, strategies for staying organized, and the benefits of resilience and self-care. Full Show Notes: https://www.the516collaborative.com/podcast/74

Learning to create success habits and boundaries as an empath entrepreneur can be challenging. In this episode, discover practical strategies for self-care, mindset, and setting clear boundaries to protect your energy and maximize your productivity. Full Show Notes: https://www.the516collaborative.com/podcast/73

Ready to revolutionize your email marketing campaigns? This episode shares essential tips and strategies for tracking and analyzing your email metrics to improve ROI. Unlock the full potential of your email campaigns. Full Show Notes: https://www.the516collaborative.com/podcast/72

Onboarding remote team members can be challenging for service-based businesses, but with the right strategies in place, it doesn't have to be. This podcast shares best practices for developing an effective onboarding structure and avoiding common pitfalls. Join us to learn how to seamlessly integrate new team members into your company culture and set your remote team up for success. Full Show Note...

Discover the benefits of project-based work for your service-based business. Learn pricing strategies, the importance of knowing your numbers, creating a scope of work, and the benefits of project-based work. Listen now to start growing your business and improving your services.   Full Show Notes: https://www.the516collaborative.com/podcast/70

Are you a small business owner looking to handle the unexpected like a pro? Tune in to our latest podcast episode, where I share invaluable tips and advice on developing a contingency plan, communicating effectively with customers and employees, and turning unexpected events into growth opportunities for your business. Don't miss out on this must-listen episode! Full Show Notes: https://www.the516...

AI and data are transforming the way businesses work. Learn how to leverage these technologies to drive growth, increase efficiency, and create a competitive advantage in today's digital landscape.   Show Notes: https://www.the516collaborative.com/podcast/68

Harness the power of data to grow your service-based business. With the right business intelligence solutions, you can gain insights into customer preferences, trends and growth opportunities. Make smarter decisions to ensure your success and maximize ROI. Show Notes: https://www.the516collaborative.com/podcast/67

Running a business requires more than just front-facing operations. Join me as I dive into best practices and tips for optimizing your backend processes, and discover why neglecting them can be costly. Trust me; you don't want to miss my email nightmare. Full Show Notes: https://www.the516collaborative.com/podcast/66

As a business owner, you are already tracking several lagging indicators. In this episode, I break down leading and lagging indicators and share how they can help you measure, manage, and grow your service-based business. Learn to set clear goals and track performance using the right metrics to make informed decisions that maximize success. Full Show Notes: https://www.the516collaborative.com/podc...

Managing expectations is an essential part of running a successful business. However, setting unrealistic timelines, creating in a vacuum, and not trusting your dream team can lead to missed deadlines, hurt feelings, and unhappy clients. Join me to get the tools and strategies you need to foster a productive and successful business environment. Full Show Notes: https://www.the516collaborative.com/...

Chat GPT is the perfect tool for service-based businesses to streamline their work and increase productivity. With the help of chat GPTs, businesses can make better use of their time and resources - leaving them to focus on the things that really matter. Full Show Notes:  https://www.the516collaborative.com/podcast/63

Would you be ready to pitch your business on Shark Tank? As a small business owner, you might think, "I'm not trying to get on Shark Tank. I'm not pitching my business there." But the questions they ask on the show are rudimentary questions that every business owner should be able to answer. Listen to this episode as I share the essential questions you should be able to answer about your business...

We have all heard and read about the Southwest Airline travel nightmare. One might think that it had to do with staffing issues or bad weather, but it all came down to an operational failure due to antiquated computer systems. This could happen to any business, no matter the size! We all have ticking time bombs waiting to go off. To avoid your Southwest moment, I am sharing three tips on avoiding...

As this year is ending and 2023 is already on the horizon, I reflect on the blessings that 2022 has given me. Listen as I share client and personal wins, growing my team and myself, and great books I read and listened to this year. Of course, I cannot close out the year without a reminder to set up Google Analytics 4 sooner rather than later. Thanks for listening and supporting me in 2022. Wishing...

As you make your strategic business plans for 2023, don't forget to map out your marketing strategy.  The online space will continue to grow noisier. What's your plan to be the mint chocolate chip in a sea of vanilla?  Join me as we explore fundamental questions that will help you develop your 2023 marketing strategy.    Full show notes: https://www.the516collaborative.com/podcast/59  

Successful businesses know they can't make informed decisions on what to do next without data. This episode is for you if you're a small business owner and don't know where to start. Learn how to leverage business intelligence to make your small business more efficient and profitable. Full show notes: https://www.the516collaborative.com/podcast/58

As this year is ending, your mind may be planning for 2023. Many changes are coming in the business realm, whether online or brick-and-mortar. As we plan for 2023, we need to understand the broader trends that are taking place in the market, so we can plan our marketing efforts strategically to get the best results. Listen as I share three marketing and social media trends for 2023. Full show note...

What happens to your business if something happens to you? Today I am speaking with Julee Yokoyama about the importance of contingency and succession planning for small business owners. Julee gives actionable and practical steps so small business owners can start organizing and protecting themselves and their businesses for the expected and unexpected future. Full show notes: https://www.the516col...

The celebrations continue!  Today marks the official start of Season 2. Join me as I reflect on the last year and what is coming.  I appreciate your support during Season 1. Here's to an exciting and informative Season 2. Full show notes: https://www.the516collaborative.com/podcast/55

Pop the champagne; I'm celebrating my three year bizversary! Reflecting on my journey, I share three lessons that I've learned. I hope they will inspire and encourage you in your business journey.  Full show notes: https://www.the516collaborative.com/podcast/54

OBM and DOO have their own pros and cons, but which is the right one for you?  As I reflect on three years in business, I share some things to consider when deciding between these two certifications. Full show notes: https://www.the516collaborative.com/podcast/53

A personal brand is a key component of modern-day marketing. How you show up in life – online and off – creates an impression of who you are. However, building a brand is not an easy or quick task. My guest, Chellie Phillips, shares five tips for you and her brand-building guide.  Full show notes: https://www.the516collaborative.com/podcast/52