Claim to Fame

In this episode of the Claim to Fame podcast, hosts Alex and Wayne interview Miriam Lieber, a well-known expert in the DME industry. Miriam shares her extensive background, including how she started in the field, grew her company, and moved into consulting and coaching. She emphasizes the importance of viewing software as an ally, optimizing the revenue cycle, and developing future leaders. Miriam...

In this episode of the Claim to Fame podcast, Louis Feuer, celebrated speaker and expert in sales and customer service, shares his journey from social work to becoming a renowned consultant. He emphasizes the importance of customer service, building relationships, and understanding the true value of a customer. With decades of experience and over 300 published articles, Louis provides insights int...

In this episode of the Claim to Fame podcast, Alex and Wayne interview Justin Hawley, co-inventor of tele respiratory care and a leader at rtNOW. Justin shares his journey from a communication professional to pioneering telehealth solutions in respiratory care. He explains the evolution and operations of rtNOW, its impact on the industry, and how it addresses challenges like staffing shortages and...

In this episode of Claim to Fame, Alex and Wayne sit down with Trevor Theriot, founder of ManaMed, to unpack his journey from standout UCLA athlete to med-tech innovator. Trevor shares how he built ManaMed from the ground up in 2015, growing it into a self-funded, entrepreneurial powerhouse known for FDA-approved products like Plasma Flow and their expanding line of DME solutions. He talks about t...

In this episode of the Claim to Fame podcast, Alex and Wayne sit down with Elad Ferber, CEO of Synthpop, to discuss his path from aerospace engineering to healthcare and how that journey shaped his mission to fix the industry’s administrative burden. Elad breaks down how Synthpop uses AI to streamline healthcare workflows, reduce manual tasks, and improve patient experiences. The conversation dive...

In this episode of the Claim to Fame podcast, Alex and Wayne sit down with Brian Sauer, CEO of Gem Health and a 40-year veteran of the healthcare industry. Brian shares the personal and professional experiences that inspired him to launch Gem Health, a virtual clinic focused on modernizing sleep apnea diagnosis and treatment. Frustrated with outdated, fragmented processes, Brian created Gem Health...

In this episode of the Claim to Fame podcast, hosts Wayne and Alex sit down with Morgan Mancada, CEO of Neru Health, to talk about his unique dual role as both a sleep apnea patient and a health tech entrepreneur. Morgan breaks down Neru Health’s mission to reinvent healthcare through AI, including how their virtual employee “Nora” is automating and elevating patient care across the DME industry....

In this episode of the Claim to Fame Podcast, Caleb Polley, CEO and founder of Cubby Beds, discusses his journey from a teenage entrepreneur to creating innovative smart safety beds designed to support children with disabilities. Caleb shares the inspiration behind Cubby Beds, driven by the need to improve sleep, safety, and sensory regulation for children with conditions such as autism, cerebral...

In this episode of Claim to Fame podcast, we chat with Stephanie Legree from AAHomecare. Starting her journey in a family-owned DME business, Stephanie shares her lifelong experiences in the industry and her transition to a national advocacy role with AAHomecare. Stephanie highlights the importance of involvement in state associations and AAHomecare for DME providers, addressing critical issues li...

In this episode of the Claim to Fame podcast, Todd Usher, founder of Tactical Back Office, shares his extensive journey through the healthcare and DME space. Todd talks about his early beginnings as a delivery technician, his transition into management, and the eventual founding of his companies: Tactical Back Office and Tactical Call Center. He outlines the challenges and evolution of the DME ind...

In this episode of the Claim to Fame podcast, we speak with Zach Gantt of Encore Healthcare, who shares his journey from a family-rooted career in DME to pioneering data-driven respiratory care. Zach delves into the creation of Encore and its Nexus platform, highlighting the transition from traditional DME services to a focus on outcomes and data, and the unique business models offered by Encore....

In this episode of the Claim to Fame podcast we talk with Kerriann Catlaw from Proxy DME to discuss her extensive 25+ years of experience in the DME industry. Kerriann shares her journey from academia to founding OrthoCare in 2004 and eventually launching Proxy DME in 2019. She delves into the consulting services provided by Proxy DME, the challenges and innovative solutions within the healthcare...

In this episode of the Claim to Fame podcast, hosts welcome Ronda Buhrmaster from VGM to discuss her 13-year journey in the DME industry. Ronda elaborates on her role as Senior Director of Payer Relations and the extensive support VGM offers to its members. She shares anecdotes about transitioning from working as a respiratory therapist in trauma hospitals to specializing in payer relations. Highl...

In this episode of the Claim to Fame podcast, hosts Alex and Wayne engage in a comprehensive conversation with Jamie Caputo, a seasoned professional with nearly 30 years of experience in the HME industry and a specialization in SaaS products for sleep therapy management. Jamie details his career journey from the mobility side to respiratory care, and his current role as part of the leadership team...

On this episode of the Claim to Fame podcast, Alex and Wayne interview Brian Nannie from Notable Systems. Brian shares his extensive experience in the DME and HME sectors, including his 14-year tenure at Lincare, where he served as Chief Data Officer. Brian discusses the transformative power of AI automation in addressing common industry challenges, emphasizing problem-solving, data optimization,...

In this conversation, Robert Miller, VP of Sleep at Apria Healthcare, shares his extensive experience in sleep medicine and discusses the evolution of sleep technology, the challenges in diagnosing and treating sleep apnea, and the importance of personalization in patient care. He also highlights the role of AI in enhancing communication and treatment options, and offers insights on driving change...

In this episode, we welcome BJ Martinelli and Joey Graham from Prochant to discuss their journey in the revenue cycle management (RCM) space, from Joey's transition from pre-med to becoming the CEO, to Prochant's growth and innovative approaches in the industry. They delve into the importance of having a strong company culture, effective processes, and leveraging technology and AI to improve outco...

In this episode of the Claim to Fame podcast, we talk with Rose and Jim, key figures from the Midwest Association for Medical Equipment Services (MAMES). Rose, the Executive Director, shares her extensive experience in the DME industry and how she transitioned from managing a DME company to leading a regional association. Jim, who joined MAMES about 20 years ago, discusses his roles in membership...

In this episode of the Claim to Fame podcast, Adam Nadler shares his transition from a hedge fund trader to a significant player in the Durable Medical Equipment (DME) space. Adam recounts his inspiration for starting in healthcare, prompted by helping a friend with multiple sclerosis gain access to essential medications. He discusses his founding of several fast-growing companies, including Quest...

In this podcast episode, Mike Austin, CEO of Quality DME, discusses his journey from a skateboard instructor to a leading figure in the durable medical equipment (DME) industry. Mike shares his experiences with the geographic expansion of Quality DME, including the recent opening of an office in Raleigh, North Carolina. He outlines the company's specialization in sleep apnea services and the subst...

In this episode, we host Derrick and Andrea Stark, the founders of MiraVista, a company providing expertise for DME (Durable Medical Equipment) suppliers. Derek and Andrea share their journey from disparate careers to creating a business that helps DME suppliers master their industry. They discuss the importance of internal knowledge sharing, the evolution of the DME industry, and how suppliers ca...

In this engaging podcast episode, Alex and Wayne have an insightful conversation with ACU-Serve's Kyle Neese, a prominent figure in the HME industry. Kyle shares his journey from building cubicles in a family business to becoming involved in various sectors, including SaaS, medical device manufacturing, and revenue cycle management. He discusses the impact of competitive bidding, the importance of...

In this episode of the Claim to Fame podcast, Trey, the founder of Tennr, discusses the company's mission to solve the pre-visit processing problem in healthcare by ensuring quick and accurate documentation. Moving away from AI buzzwords, Tenor focuses on real outcomes and efficiency through automation. Trey shares insights on their recent rebranding, the shift towards a patient conversion platfor...

In this podcast episode, hosts Alex and Wayne welcome Michael Silverman, founding partner of Silverman Bain, a law firm specializing in regulatory compliance for DMEPOS providers. Michael shares his personal journey, from growing up in a family-run DME business to becoming a healthcare attorney. He discusses the complexities of compliance within the DME industry, highlighting the importance of pro...

In this episode, Bruce Gehring, SVP of Business Development at Allegiance Group, joins the podcast to discuss the transformation of the patient pay sector within the healthcare industry. Starting in the mid-80s, Allegiance Group has evolved significantly, especially with shifts such as competitive bidding and the transition from payer to patient responsibility. Bruce shares insights into how their...