Cisco Podcast Network

🚀 What if the future of marketing isn’t campaigns—but conversations? Jeff Edwards sits down with Bryan Jones, SVP of Global Revenue Field & Partner Marketing at Cisco, to unpack a core belief behind The Cisco 360 Partner Program: stop marketing to people and start talking with them. From simplifying how partners go to market, to increasing velocity with less friction, to turning marketing into a...

Ian and Kat are back and talking things they think they are better at than they actually are...both skiing and the Microsoft Office Suite. From concatenating cells in Excel to creating works of art in PowerPoint, we delve into the products that every single person in the corporate world uses every day and where are our gaps are. Ian gives tricks to help fake it until you make it in Excel, Kat may...

What if growth isn’t the problem—revenue quality is? This is the moment before the Shift. Jeff Edwards sat down with John Roger, Founder and Managing Partner of Southern Technology Partners, around the holidays to break down the real economics behind partner success. From recurring revenue and managed services to lifecycle engagement and the Cisco 360 Partner Program – on the heels of its launch,...

In this episode , Tristan takes us through a tour of what Cisco is doing to make all network devices more secure, not just the new products. Security concerns are not just about security vulnerabilities, your base configuration has the biggest impact actually ... Resilient Infrastructure overview: ⁠https://www.cisco.com/c/en/us/about/trust-center/resilient-infrastructure.html#~overview⁠  Feature D...

Kat and Ian are back—and this time, they’ve brought in Steve Guillman, Cisco’s US Distribution Partner Sales Leader and the mastermind behind (joking) Cisco's new partner program, Cisco 360. Together, they unpack what partner programs are, why we should care and the buzz around Cisco’s big partner program update, tossing out the jargon and serving up the real story (we think). Curious why Cisco de...

Join us for a look ahead at some of the emerging outage trends for ITOps teams to keep in mind for 2026 and beyond. ——— CHAPTERS 00:00 Intro 02:30 Monitoring for Component and Interaction Health 05:14 The Rising Scope of Automation 07:20 Real-World Scenarios 09:05 Observability Challenges 11:05 Getting Ahead of Interaction Failures 13:24 Outage Trends: By the Numbers ——— For additional insights, c...

Every major transformation needs a backbone—and for Cisco partners, that backbone is the Partner Experience Platform (PXP). In this episode of Shift Happens, Jeff Edwards sits down with Patrick Heenan, leader of PXP strategy and development, to explore how Cisco is redefining partner experience through co-design, simplicity, and AI-powered insights—all in support of the Cisco 360 partner program....

Ian and Kat finally let an actual expert onto the pod with their first external guest, technical recruiter Ann McCreight of Find Great People, for a wildly honest chat about AI in hiring, resumes that try way too hard, and why you absolutely should not list “English” as your programming language. Along the way, we cover keyword stuffing, Canva crimes, interview prep with robots, four-mile intervie...

In this month’s episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques welcome Giota Antonakaki, a Cisco leader in machine learning engineering, for an illuminating deep dive into a recent academic research shaping AI agent technology. Together, they unpack “The Illusion of Diminishing Returns: Measuring Long Horizon Execution in LLMs”, a paper challenging the common beli...

🚨 This wasn't a tweak. It was an identity shift. This is the shift that happened. In this episode of Shift Happens, Jeff Edwards goes behind the scenes of the Cisco 360 Partner Program with Tim Coogan and Elisabeth DeDobbeleer to unpack the human story behind the biggest partner transformation in Cisco's history. Less framework, more truth. Less polish, more courage. Why listen 🎧 🔄 From "partne...

Ian and Kat are joined this week by their white whale, Ian's mentor and Cisco's Vice President of Global Channel Marketing and Mid-Market/SMB, Stephen Tessitore. Stephen is on a mission to mentor 100 new leaders (he's WELL on his way), and shares his insights with us on how to find a mentor, how to be a mentor and how to come prepared to get the most out of the relationship. Kat and Ian then spend...

What does it take to redesign a partner incentive program after more than 20 years—without losing trust, predictability, or momentum? In this episode of Shift Happens, host Jeff Edwards sits down with Fred Farges, Senior Director of Cisco’s Global Partner Incentive Program and a key architect of the Cisco 360 Partner Program, to unpack one of the most significant transformations in Cisco’s partner...

Join us for a recap of some of 2025’s most notable Internet outages and incidents, with key learnings for ITOps teams to take into 2026. ——— CHAPTERS 00:00 Intro 03:16 An Important Nuance 05:16 Global Impacts 07:44 Architecture and Failure Modes 10:05 When DNS Is The Culprit 13:05 The Importance of Looking at Combined Signals 15:54 On Configuration Change Issues 19:23 Key Takeaways ——— For additio...

New year, new us? Probably not. But we ARE talking all things about resolutions - from Kat's witchiness and vision boards to Ian's list of goals we share our process and take a look back at our 2025 resolutions and year-over-year (YoY) improvements - including Ian drinking less soda...shock! We then dive into how to go about making good resolutions (~6:20 in) before devolving into Kat mocking Ian...

In this episode of Cisco SE Talks, we dive deep into the practical applications of AI with many of our financial and high frequency trading customers. We’re thrilled to also bring in Sudheesh Subhash – VP of Innovation & Emerging Technologies at EPlus, Zeki Yasar - Principal Architect focusing on AI and Jake Perakis, Cisco SE - as we talk through customer financial pain points and challenges, as t...

Dig into recent outages at Cloudflare and Venmo, and the growing challenge of maintaining reliability and resilience in a world of increasingly interdependent Internet infrastructure. ——— CHAPTERS 00:00 Intro 00:50 Cloudflare Outage 06:54 Venmo Outage 12:01 The Challenge of Layered Dependencies 13:36 Outage Trends: By the Numbers 15:28 Get in Touch ——— For additional insights, check out the links...

In this episode, Kristopher Gabrielsen, a CX Principal Engineer, is telling us about his most critical network down situations and high-profile cases. From healthcare to critical infrastructure, sometimes you really have only 30 minutes to fix a problem before lives are at stake or the president gets a call.

Kat and Ian are FRESH off of an AI training, but first we obviously have a couple detours: Kat's dad's fear of the government (he's okay); Oura ring might be selling our data (they still haven't); and the ocean (Ian's not about it.) After we cover the hard hitting news, Kat and Ian recap their AI training and (surprisingly) drop a little knowledge. Check out 11:06 for tips on how to structure prom...

Tune in for a deep dive into the November 18 Cloudflare outage that impacted multiple services including X, OpenAI, and Anthropic—and explore key takeaways for ITOps teams.    For insights on the other recent outage that Cloudflare experienced on December 5, see this blog post: https://www.thousandeyes.com/blog/cloudflare-outage-analysis-december-5-2025    ———    CHAPTERS  00:00 Intro  00:55 The N...

We’re talking cookies today – both kinds. Kat harkens back to her digital marketing days to share her knowledge on first- and third-party cookies, and more importantly why you keep getting asked to accept them when you visit a landing page. We also clear up if your phone is listening to you, and if the internet will get even better at predicting your buying decisions. We then spend the last 5 minu...

In this episode, Venkat Kirishnamurthy, a principal Architect at Cisco, explains what are the ins and outs of designin an AI datacenter. How is it different from another datacenter ? What kind of scale are we talking about ? What is the throughput required to connect 1000 GPUs together ? Learn more about CX Services and how we can help you design your datacenter: https://www.cisco.com/site/us/en/s...

Get an inside perspective on how autonomous AI agents are reshaping the Internet, and what that means for the future of data, resilience, and digital innovation.    We’ll chat about the new requirements for agentic AI success that call for a significant shift in priorities for NetOps teams.    CHAPTERS  00:00 Intro  00:56 About Agentic AI  02:41 Data Quality Matters  10:17 Service Resilience  10:0...

Kat's out of town, so Ian is joined by Brad Oliver, Director of the US Commercial Collaboration SMB & Midmarket Sales Organization at Cisco to talk hobbies, work/life balance and fighting off burnout. You have to be able to bring your best self everyday, but how do you go about doing that? Just two bros talking life, love and pursuit of happiness. Truly an episode for the people. If you came for C...

We are joined by our producer extraordinaire, Alex Giroux the Associate Director of Brand and Customer Experience at Agital to talk all things marketing from the brain of an ad agency leader. From how direct mail is so cool that Kat keeps hers (but somehow is responsible enough to develop disposable camera pictures) to AI content creation, Alex has us covered on the latest and greatest marketing t...

Cisco SE Talks: Conversations on AI - Episode 6 is LIVE! We're thrilled to welcome in an expert panel from the AHEAD team—Heather Dimovski (Client Solutions Engineering Manager), Mark Sweeting (Senior Solutions Architect), and Chris Knox (Senior Solutions Architect)—joined by Cisco SE Pradnya Vichare! As part of the episode, we dive deep into game-changing manufacturing AI Use-Cases that are unloc...