CIO Talk Network Podcast

It is one thing to envision an AI concept, develop a prototype, and take it to production. It is another to scale such efforts to build and manage a robust enterprise-grade AI pipeline. How can organizations adopt product engineering, lifecycle management, and governance disciplines to scale AI efforts ensuring performance and reliability? Guest 1: Mark Miller, Chief Information Officer, Party Cit...

From timely patient diagnostics, proper treatment to reliable recovery, vision can play a critical role in enhancing patient care, which requires reliable, compatible, cost-effective, energy-efficient, and high-performing vision technology solutions. Whether it is diagnostic imaging, medical carts, or pill dispensers, embedded vision can change the game. However, due to inadequate knowledge in cam...

If appropriately harnessed, even the small ideas can lead to a big impact on the way we acquire, serve, and retain our customers. But how to keep those ideas coming, testing them, and operationalizing the ones that show promise timely? But, how to do so despite the constraints posed by significant disruptions like the pandemic? Guest 1: Miao Song, Global Chief Information Officer – Petcare, MARS G...

From fighting health care inequality to expanding access to medicines, from stopping infectious diseases to keeping healthcare clean, and from preparing for future epidemics to gaining public trust, the World Health Organization and the public health departments worldwide have a critical task at hand. The recent pandemic showed us that there is a complex journey ahead into an unpredictable future....

How well is your organization able to support its workers as they ride an emotional roller coaster due to losses in the family, disrupted life conditions, and burnout at work? How are you balancing your efforts and investments toward employee wellbeing with the task or reenergizing and realigning your organization's priorities to stay sustainable and profitable as a business? Guest 1: Kathleen Lar...

While IT is always seen as enabling business transformation and related initiatives, but not always does it elevate its status as a partner. Is there a playbook one can use to effectively enable the transformation journey to earn that stripe. Guest: Leonard Brinson, Vice President and Chief Information Officer, South Jersey Industries Guest Bio: https://www.ciotalknetwork.com/contributor/leonard-b...

The often shifting sales tax rules and regulations in over 14,000 state and local tax jurisdictions in the USA make sales tax compliance management a daunting task. Supporting ongoing manual changes to 3rd party on-premise business applications increases the burden on IT teams already juggling multiple priorities. Sovos claims its technology solution eliminates this burden on IT and grants the tax...

Running a relevant business with a competitive edge today requires a scalable, reliable, and secure operation ready to support the future of work. One where remote and on-the-go employees, powered by seamless digital collaboration and secure access to data and applications, have the clarity and confidence to meet your customer demands. One that simplifies and consolidates productivity platforms an...

Due to the increasing adoption of a data-driven approach to work and decision-making, analytics leadership is essential for an organization's growth. As an analytics leader, how do you get clear commitments from management and users about data and information approaches? How do you prevent missing simple yet critical patterns due to cognitive overload? How do you foster a collaborative and zealous...

Leadership is influence, and relationships play an essential role. To ace your performance appraisal as a security leader, you need to develop healthy relationships with the internal security team, organizational peers, management, vendors, and customers. How can CISOs build their relationship capital with all constituents to enable business growth while keeping the fort secure? Guest: Rob Hornbuc...

The year 2020 taught us a lot. We became candid and openly vulnerable among our peers. While bearing enormous stress, we came together, came up with more new ideas, and tried new things than ever before. How can we sustain this creativity and persistence and emerge from the crisis to build a long-term advantage for the business? Guest: Danielle Maurici Arnone, Chief Information Officer, Reckitt Be...

Going alone may make things a little faster for business transformation, but taking others along would take you farther. While this conventional wisdom sounds logical, organizational change initiatives often have lackluster results, or they fail due to siloed strategy, unilateral decision making, and disconnected execution. What is so complicated about Inclusion? How should leaders drive transform...

Covid-19 forced B2B companies to suspend the face to face marketing and sales models. What are the digital alternatives to the traditional models, and are organizations ready to leverage them successfully? What should change in marketing and sales strategies, processes, channels, people, and tools to pave the path to purchase with digital experiences? Guest 1: John Wittig, Chief Commercial Officer...

Seniors deal with loneliness and financial predators besides aging and illness issues. With mounting healthcare and living costs, they also need to stay financially secure. How are the organizations serving this target customer base leveraging technology to reimagine their business models, products, and service delivery approach to enable safe, comfortable, and healthy living for seniors? Guest: A...

Companies are digitally transforming their business to transform customer experiences and enable sustained competitive advantage. They are also adopting agile principles to stay fast on their feet and outpace their competitors. How integrated and synchronized is the agile transformation effort at these organizations with the digital transformation initiatives? While demonstrating digital leadershi...

In a fast-changing market and global uncertainty, only the most innovative, bold, and flexible wealth managers stand a chance in delivering real value to their customers. How are financial institutions leveraging digital to provide proper organizational support for quality research with agile decision-making, enabling reliable portfolio and risk management that is much needed for keeping customer...

Cybersecurity is no different from a sports car's brakes, which is only to keep us safe, not to slow us down as we test our businesses' limits during such unprecedented times of digital growth and disruptive change. How should a CISO help executive management understand cybersecurity, why it is essential for growth, and how to leverage it to maximize digital potential? Guest: Juan Carlos, Chief In...

Due to the pandemic, both the healthcare organizations and patients were pushed into trying virtual care. While the initial results are encouraging, significant challenges remain. Doctors struggle with technological, licensing, jurisdictional issues, and many patients with bandwidth. Hospital systems are trying to integrate virtual care into their clinical workflow and bolstering their technology...

Even with easy access to AI and advanced analytics technologies, the total cost of getting data wrong can be huge, with organizations trying to exploit digital opportunities ahead. How can leaders enable data-driven enterprise DNA with relevance, completeness, and transparency of the data models as the foundation? Guest 1: Dante Tellez Guevara, Chief Data & Analytics Officer, Chubb Guest Bio: http...

As part of their digital transformation efforts, organizations are dashing to exploit analytics and AI, modernizing core technologies, and optimizing operations? But how are they enabling a digital culture where everyone is open to embracing risk, committed to changing siloed mindsets, and stays relentlessly focused on the customer? Guest: Teemu Salmi, Senior Vice President, Chief Information Offi...

During mergers and acquisitions (M&A), while the focus is to build a bigger and better business, security frequently takes a backseat. Starting from unreported vulnerabilities and security control gaps during the due-diligence phase to conflicts about security programs and policies among the merging security teams are commonplace. How can organizations manage security effectively throughout the M&...

Starting from building industry relevant skills, tackling unconscious bias, to building confidence and executive presence, women in technology report multiple challenges that hold them back from enjoying a rewarding career with a healthy work-life balance. How can they take charge, and with organizational support, work toward leveling the playing field, allowing them to blossom as a professional a...

Organizations collect a multitude of customer feedback—CSAT surveys, social reviews, insurance claims, voice-to-text conversions of customer orders, customer emails, to name a few. Understanding and acting on all this textual data at scale can be complicated and costly. How should an organization build its Voice of the Customer playbook that offers practical strategies to use customer data to buil...

Due to the disruption and uncertainty caused by the pandemic, we don't know what's ahead of us, and we may never go back to what we were doing. So, what's the future of business? What will be the next normal, how will the leaders lead in 2021 and beyond? Guest 1: Tracy M.Kerrins, Chief Information Officer, Wells Fargo Guest Bio: https://www.ciotalknetwork.com/contributor/tracy-kerrins/ Guest 2: Jo...

For the upcoming year 2021, how are the CISOs enabling a business-driven cyber strategy, gearing up to take on the broader role, and planning budgets that directly tie to business growth and improved risk management? How are they planning to develop their talent pool and manage security services partnerships to deliver on their 2021 CISO agenda successfully? Guest 1: Arun DeSouza, Chief Informatio...