CIO Talk Network Podcast

The US Congress holds tremendous power and shapes the way IT related regulations are envisioned and enacted. The whole idea is to develop a system of checks and balances in order to prevent potential abuse and safeguard the interests of nation and its people. While the intent is noble, when it comes to interpretation of regulations in terms of understanding implementation requirements and impact o...

As an IT leader, you can be only as effective in delivering results as your crew. Careful selection and grooming of your IT staff goes a long way. Guest 1: Dr. John Glaser, Vice President and CIO, Partners Healthcare System Guest Bio: https://www.ciotalknetwork.com/contributor/john-glaser/ Guest 2: Mary Finlay, Deputy CIO, Partners Healthcare System Guest Bio: https://www.ciotalknetwork.com/contri...

Till date, there are a very few adopters who have success stories to tell. Either the CRM deployments have been total fiascos OR have failed to deliver significant incremental value as expected. The whole idea is to get closer to the customer using CRM technology. Are we missing something here? Guest 1: Ellen Pearlman, Vice President and Editor-in-Chief, CIO Insight Guest Bio: https://www.ciotalkn...

Mergers and acquisitions are becoming a way of life for today's CIO. How can the IT leadership be groomed to adequately handle the related challenges? Guest 1: Mark Griesbaum, EVP, Chief Information Officer, Cardean Learning Group Guest Bio: https://www.ciotalknetwork.com/contributor/mark-griesbaum/ Guest 2: Bill Chapman, VP of IT, Arrow Electronics Guest Bio: https://www.ciotalknetwork.com/contri...

In this day and age of Open Systems and Open Source development, what possible value does ERP offer? With millions of dollars already invested in ERP solutions, are the organizations stuck paying for its maintenance or are there other options? Is the ERP world expected to morph into a more acceptable form. If yes, what would and should that form be? Guest 1: Walter Weir, CIO, The University of Neb...

Try talking to an IT Leader about how to measure value of IT for an organization. Usually, the answer is long winded and full of abstraction. Now is the time to do the real math. What measures can be used to quantify the value of IT in form of hard numbers and dollars? Guest: Douglas Hubbard, Inventor, Applied Information Economics (AIE) Guest Bio: https://www.ciotalknetwork.com/contributor/dougla...

CIOs have gone through utopia during the Internet Boom followed by a drastic cutbacks after the bust. Now, as economy is recovering, today's CIO is challenged to deliver value by investing in technology again. How are things different now? Guest 1: Ellen Barry, CIO, Metropolitan Pier and Exposition Authority Guest Bio: https://www.ciotalknetwork.com/contributor/ellen-barry/ Guest 2: Stanley Elbaum...

Government Compliance Regulations are requiring organizations to retain electronic records including structured data (databases) as well as documents, spreadsheets, and emails for longer than ever periods of time. Yes, mass storage industry will flourish. But, what impact will it have on the overall IT spending on other related aspects like architecture, facilities, etc. Guest: Gunjan Sinha, Chair...

Radical results do not always warrant radical measures. With so much being said about how to turnaround a failing IT organization, what actually works? Guest 1: John Fontanella, Senior Vice President and Research Director, Supply Chain Services, Aberdeen Group Guest Bio: https://www.ciotalknetwork.com/contributor/john-fontanella/ Guest 2: Tim Hanrahan, Vice-President — Information Services, Adapte...

Knowledge begets trust and confidence! As more and more technology leaders feel comfortable with open source technologies, the corresponding adoption rate is increasing. While there are a few challenges, organizations taking a leap of faith may be rewarded. Guest 1: Asiff Hirji, Chief Information Officer, AMERITRADE Holding Corporation Guest Bio: https://www.ciotalknetwork.com/contributor/asiff-hi...

Organizations spend millions of dollars on business intelligence solutions. ROI depends on how we exploit the data and transaction patterns made available. Guest 1: Todd Walter, Chief Technical Officer, R&D, Teradata (a division of NCR) Guest Bio: https://www.ciotalknetwork.com/contributor/todd-walter/ Guest 2: Wayne Eckerson, Director of Research, The Data Warehousing Institute Guest Bio: https:/...

While the advent of wireless applications has brought information at our fingertips, does it really make our business management any efficient or effective? Guest: Andres Carvallo, Chief Information Officer, Austin Energy Guest Bio: https://www.ciotalknetwork.com/contributor/andres-carvallo/ More on this Episode: https://www.ciotalknetwork.com/wireless-applications-value-for-an-enterprise/ More on...

With IT becoming mission critical for almost every organization and with increase in reliance on outsourcing relationships, the key to getting best deals on IT products and services is to have great relationships and high level of trust. Easier said than done, what does it take to identify and maintain partner like vendor relationships? Guest 1: Sandra Hofmann, Chief Information Officer, MAPICS Gu...

At one end every penny spent on IT has to be justified and is closely watched. On the other, technology is supposed to deliver miraculous results in overall cost savings in operations and business process optimization while juggling with ever changing business priorities. In such complex scenario, how do we budget for IT effectively and what spending patterns prevail? Guest 1: Gary Beach, Group Pu...

With IT in organizations becoming more than complex and service oriented, change is required in the way we comprehend enterprise architecture, strategic value we place on it and the resources we deploy in terms of dollars and people to build and maintain it. Guest 1: Frank Schlier, Vice President and distinguished analyst, Gartner Research Guest Bio: https://www.ciotalknetwork.com/contributor/fran...

There is a new trend towards providing self service portals, kiosks, and other mechanisms to reduce ongoing customer service costs. A customer may not want to wait in line but still needs personal attention. Are the current self service technologies and solutions capable enough to provide a satisfying experience? Guest 1: Esteban Kolsky, Principal Analyst and Research Director, Gartner Research Gu...

In hospitality industry, it takes a lot to please customers and have them keep coming back. What what does it take to always deliver the best while lowering the cost of operations, and how IT can be leveraged to attain this seemingly impossible goal? Guest 1: Reid Paul, Editor-In-Chief, Hospitality Technology Magazine Guest Bio: https://www.ciotalknetwork.com/contributor/reid-paul/ Guest 2: Prakas...

Whether it is theft or an employee scraping off pennies out of transactions and transferring to their checking accounts, technology can play detective by recognizing patterns that can lead to proactive fraud detection. Are there any strings attached to this claim? We all know that thieves are always ahead of the cops! Guest 1: Don LeClaire, Senior VP of Development, Office of the CTO, Computer Ass...

No longer can and should the IT crew in an organization implement a technology application and assume their responsibility is over. They need to make sure that the initiative brought about positive change for the business. Similarly, executive management should also recognize the potential of IT driving a business change and support it. Guest 1: Gail Homberg, Chief Information Officer, Bally Total...

Today's CIO almost needs to be a superhuman as the expectations are such. This transition from a technology executive needs to start early in the career. What does it take to identify a potential CIO candidate and groom him/her to taken on the challenge? Guest 1: Patrick E. Moroney, SVP/CIO HealthCare Service Corporation, BlueCross BlueShield of Illinois, Texas, New Mexico Guest Bio: https://www.c...

Success for an IT project requires careful planning and immaculate execution. In addition, it also requires having the necessary legal safeguards in place. What project management and legal issues could crop up in a given project and how can we deal with them? Guest 1: Hillard M. Sterling, Partner, Freeborn & Peters Guest Bio: https://www.ciotalknetwork.com/contributor/hillard-sterling/ Guest 2: J...

The US Patriot Act (USPA) has a significant impact on the way an enterprise safeguards privacy of its employees and customers. What are the corresponding technology management challenges? What are the corresponding strategies to effectively manage USPA compliance? Guest: Andrew London, Sr. VP of PMO, Operation and Change Management, Information Resources, Inc. Guest Bio: https://www.ciotalknetwork...

Sarbanes Oxley compliance is here to stay. What are organizations doing to not only get the first time certification but also monitor ongoing compliance status? How does IT help here? Guest: Andrew London, Sr. VP of PMO, Operation and Change Management, Information Resources, Inc. Guest Bio: https://www.ciotalknetwork.com/contributor/andrew-london/ More on this Episode: https://www.ciotalknetwork....

Organizations, both large and small, can benefit from standards for process modeling, process execution and process choreography. These standards would allow companies to communicate with trusted partners, to create a repeatable, scalable, multi-player method of doing business. How can BPM help here? Guest: Jeanne Baker, Vice President of Technology — Sterling Commerce & Chairman of the Board, BPM...

Organizations today are looking at LINUX as an opportunity to save significantly on software licensing fees. Options are available to only pay for support and ongoing upgrades. Is this too good to be true? What is the ROI? What is the TCO of porting existing applications to LINUX as well as developing new applications? Guest: Juergen Geck, CTO, SUSE LINUX, NOVELL Guest Bio: https://www.ciotalknetw...