CIO Talk Network Podcast

An important aspect of being a successful leader is to be able to connect well with others at a human level and get them to voluntarily follow your vision. This is social intelligence. Managers are measured on getting the job done vs. interpersonal effectiveness. How do we groom managers who are step up leadership candidates on this vital trait? Guest 1: Jim Smith, CIO, Office of Information Techn...

For as long as mergers and acquisitions have been occurring among businesses, one of the areas that continually eludes those making the investments is the IT department. Those responsible for making the decisions tend to lack the technical expertise necessary to ask the appropriate due diligence questions of current IT capabilities, costs and risks. What's an effective roadmap to integrate IT duri...

Striving for leaner business operations, quicker actions and lower costs is an ongoing goal. The drive to always stay ahead of disruptions and degradation and get the most of our assets will never stop being desirable. Getting insight into your operations real time might seem like the answer to all your problems, but how can you truly optimize business operations real time? What is that ideal stat...

An important aspect of being a successful leader is to be able to connect well with others at a human level and get them to voluntarily follow your vision. This is social intelligence. Managers are measured on getting the job done vs. interpersonal effectiveness. How do we groom managers who are step up leadership candidates on this vital trait? Guest 1: Jim Smith, CIO, Office of Information Techn...

You may be required to have one-on-one difficult conversation with an under performing employee or even set expectations with an unreasonable boss who is creating impediments, jeopardizing organization's interest. These conversations are required in boardrooms as well as on personal front in family rooms with an intention to help correct course for those who matter. As a leader, how are you develo...

John Maxwell said "A leader is one who knows the way, goes the way, and shows the way". That's great in terms of getting the work done, but what about the emotional experience for those who follow? What does it take for a leader to not only take the troops to victory but also ensure smiles along the way? Guest: Brian Haugabrook, CIO, Valdosta State University Guest Bio: https://www.ciotalknetwork....

While the ability to differentiate friends from enemies is a fundamental human trait, stereotyping, prejudices, and hidden biases lead to lost individual and organizational effectiveness and productivity. Unfortunately, we are all infected with this "mental residue"! What is leadership doing to minimize and eliminate this debilitating element from their organizations? Guest: Bruce G. Schinelli, VP...

Brand loyalty has always been key in business. The question of how to keep customers coming back has been around for as long as the business has. In retail, loyalty is king, and the fight to have your loyalty card or program be top of mind and wallet has long been a struggle. Only a select few retailers can boast truly effective and meaning full loyalty programs, but in a digital economy, the loya...

Does your passion and purpose align? In short, are you doing what you love? Some people gain remarkable skills and talents but don't feel successful. Do you, even after climbing up corporate ladder (which could be seen as success), think it is just not me? It's time we got serious about enjoying our work! But how? Beyond becoming profit making machines, what can organizations do to help their empl...

Health 3.0 promises improved access to health related information, facilitate patient self-management and preventive care as well as enhanced health professional expertise. If implemented well, it can have a significant impact on healthcare delivery, patient decision making, and reimbursements to the healthcare providers. How are healthcare systems and other related partners getting ready for Heal...

Vision is the lifeblood of an organization. Having a strong vision keeps an organization moving forward and provides meaning to what each individual does every day. It helps motivate employees to deal effectively with challenges and setbacks that they face along the way. What does it take for a leader to develop a compelling vision capable of moving the company forward? How does he or she inspire...

Our next generation of talent is technologically savvy, likes informality, embraces diversity, learns quickly, yet needs supervision. Their learned behavior and attitude patterns are relatively different compared to previous generations. Can traditional leadership approaches and behaviors be adopted to lead this next generation of talent, or will new approaches have to be mastered to best adhere t...

Most organizations today are essentially dependent on their suppliers and partners in order to deliver goods and services to their own customers. It is uncanny how frequently cyber attacks can be linked back to such partners including third party providers or affiliates. How are organizations working together with third party providers to effectively manage these threats? Guest: Kevin Burns, Chief...

Crime never stops, and nor does the law in bringing it to justice. But as technology gets smarter, so do criminals, and local law enforcement should think of using all available resources to keep up. And when people's lives are at stake, those leading the charge know it's imperative to do all we can. So what do we mean when we talk about transforming law enforcement? What fundamental changes will...

While healthcare as an industry has made great strides in patience care and overall customer experience, state of Government supported health systems warrants serious attention. Lack of connectivity and interoperability among hospitals, rising re-entry and trauma cases related costs, inadequate reporting for securing federal funds is a partial list of issues plaguing the systems that need immediat...

Today's digital economy has positioned the IT department at the forefront of strategic growth and initiative in business, and the CIO has increasingly been exposed to business units across the board. The CIO more than anyone should be positioned to take up the helm of the CEO, yet the CIO that does is still the exception rather than the rule. As those who have taken this step will attest, knowing...

Everyone tracks the Miles Per Gallon of their car for the simple reason that they want to know how much mileage they're getting for their money. Yet CFO's evaluate IT spend in terms of ROI; how much value creation will it produce for the dollar? Should the question become, how much "distance" are we really getting from our IT? How do we gauge cost efficiency within IT? What tools and parameters sh...

IT is no longer the monolith it once was. External business units are creating challenges for CIOs traditionally looking to put everything under one roof. But instead of fighting the battle to continually fight turf wars, how do you knit all the solutions across business units together? With the rise of the Consumerization of IT, can the CIO become the Chief Integration Officer? How would it make...

Traditionally, constraints are seen as stumbling blocks or negative forces that prevent us from fulfilling our goals and desires. Can constraints be considered an ally and a powerful resource that can be effectively harnessed to achieve success? Guest: Mark Barden, Partner, eatbigfish and Author , "A Beautiful Constraint" Guest Bio: https://www.ciotalknetwork.com/contributor/mark/ More on this Epi...

The goal of the Healthcare industry has been to create an overall patient experience, one that gets patients to connect with doctors, to monitor their health activity at home and to be informed about their condition and needs. One-third of Americans use social media research health conditions via social media and even make decisions on their care based on that information. How is Healthcare doing...

Any truly successful leader realizes they can't accomplish all they wish, nor did they get where they are, by doing it alone. Leaders can rally others and can create a shared vision or common goal. What's more, they enable others to act and together overcome any roadblocks or obstacles on the path to success. But teamwork can only be sustained when a leader promotes mutual reliance in themselves a...

Information Technology has never been more important to the evolution and competitiveness of business than it is now. And yet responsibilities that would now be handed over to the Chief Digital Officers and Chief Data Officers are skills and competencies CIOs now need to develop in order to remain relevant. As more technology spending is being diverted outside the traditional IT budget and toward...

Complete with flat screen TVs in every room, room service, a grand piano in the foyer, elegant architecture and amenities for the whole family during your stay, hospitals are beginning to look more and more like upscale hotels. Healthcare should continually strive to improve the patient experience and remove the sterile, sickly environment that has long been associated with hospitals. Should Healt...

It goes without saying that the world could benefit from having real-time analytics embedded in their organizational workflow and decision making, but how are we currently approaching building or buying this capability? Innovative platforms such as in-memory computing could be an effective enabler of real-time analytics, but have these platforms been successful? If so, what would be the tenants of...

With healthcare organizations required to meet compliance standards and use specialized systems offered by software vendors, healthcare is becoming increasingly beholden to IT providers. In order to meet these demands, they require people with the talent to handle these tools, but rarely have the budget to attract or retain them. Is there a staffing crisis in healthcare IT? How will this knowledge...