Charles Schwab
Choiceology with Katy Milkman
Can we learn to make smarter choices? Listen in as host Katy Milkman--behavioral scientist, Wharton professor, and author of How to Change--shares stories of high-stakes decisions and what research reveals they can teach us. Choiceology, an original podcast from Charles Schwab, explores the lessons of behavioral economics to help you improve your judgment and change for good. Season 1 of Choiceology was hosted by Dan Heath, bestselling author of Made to Stick and Switch. Podcasts are for informational purposes only. This channel is not monitored by Charles Schwab. Please visit schwab.com/conta...
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Episodes
Rebroadcast: Silver Linings: With Guests Annie Duke, Kassia St. Clair & Adam Grant 10.10.2022 39:16
If you’ve ever lost a job, or been through a breakup, or failed an exam, you’ll know that the aftermath can be painful and disorienting. But for some percentage of those who experience these disappointing outcomes, unforeseen opportunities will arise. In this episode of Choiceology with Katy Milkman , we look at the occasional upside of being forced to quit a career, or a relationship, or even a f...
So Much in Common: With Guests Samantha Futerman, Anaïs Bordier & Kareem Haggag 26.09.2022 33:53
When we feel angry or excited, or happy or sad, the reasons for those emotions may seem obvious. Angry? It was that argument with a spouse. Excited? It was that promotion at work. Happy? Must've been that delicious meal. Sad? It was that tearjerker film, for sure. But it turns out that we often mistake the root causes of our feelings and other experiences. In this episode of Choiceology with Katy...
How You Spend It: With Guests Joshua Fields Millburn & Cassie Mogilner Holmes 12.09.2022 31:49
“Life, liberty, and the pursuit of happiness.” A quintessentially American phrase from the Declaration of Independence . That “pursuit of happiness” takes many forms, but it turns out that some approaches are more likely to be successful, according to science. In this episode of Choiceology with Katy Milkman , we look at a way to frame how you spend your time and money that may help you lead a ha...
Not by a Long Shot: With Guests Katia Jordan & Craig Fox 29.08.2022 33:52
Humans can easily distinguish between a zero-chance event (e.g., the Washington Nationals winning the World Series in 2022) and a sure thing (e.g., the sun coming up tomorrow). But in between those two clear outcomes, it turns out that we’re not great at estimating odds. In this episode of Choiceology with Katy Milkman , a bias that affects the way we predict the likelihood of rare events. Katia J...
Fail Better: With Guests Joseph Herscher & Lauren Eskreis-Winkler 15.08.2022 32:57
You hear it a lot in contemporary education, the tech world, and the arts: that it's important to fail, to make mistakes so that you can learn from them and get better at whatever you do. But that generally accepted wisdom is incomplete. In this episode of Choiceology with Katy Milkman , we look at how failure can cloud your ability to learn and to improve. Joseph Herscher is creator of the wildly...
Under Pressure: With Guests Svetlana Savranskaya, Gary Slaughter & Modupe Akinola 23.05.2022 39:13
If you've ever been faced with an important decision when time was scarce, information was incomplete, or tempers were running high, you'll know that it's difficult to make a good choice. Now imagine a decision that has implications for the entire world, and the people facing that decision are 500 feet below the surface of the ocean in a nuclear-armed diesel submarine that is overheating and runni...
Out of Proportion: With Guests Damon Lesmeister & Kelly Shue 09.05.2022 33:08
Many of the decisions we make require us to compare numbers. Which car is most fuel efficient? How is a stock performing relative to the market? How risky is one medication versus another? A problem arises when we fail to make these comparisons in the right units. In this episode of Choiceology with Katy Milkman , we look at the mistakes we make when we overweight absolute numbers and neglect thei...
Choiceology's Guide to Nudges 25.04.2022 39:18
Nudges are all around you. They might help you choose your meal at a restaurant, navigate a busy airport terminal, or start saving for the future. But nudges are often subtle, so you might not notice them until they’re pointed out. In this episode of Choiceology with Katy Milkman , we’re doing things a little differently. This episode is your guide to the many ways nudges have changed the world f...
More Than a Feeling: With Guests Jamie Wall, Mona Krewel & Alex Edmans 11.04.2022 36:42
While it’s nice to think of ourselves as rational decision-makers, more often than not, emotion plays a role in how we decide. Some people may spend more on a new car when the weather is nice. Others may take bigger risks than normal after indulging in a sweet dessert. Some may make rash choices following a disappointing end to their favorite TV series. In this episode of Choiceology with Katy Mil...
Second-Guessing First Impressions: With Guests Allen Sarven & Richard Nisbett 28.03.2022 32:37
Don’t shoot the messenger is a metaphorical phrase for blaming the bearer of bad news. It’s easy to be angry with someone who is associated with information you don’t want to hear–say, a doctor delivering an unwelcome diagnosis, or a manager who has to fire you due to budget issues beyond her control. The phrase also points to a tendency we all have to overweight someone’s personality or dispositi...
Less Is More: With Guests Ryan McFarland & Gabrielle Adams 14.03.2022 34:49
Supply chain issues and income inequality notwithstanding, we live in an age of abundance. Our closets overflow with clothing. Many children have more toys than they could possibly enjoy. Garages are filled with sporting gear. Offices are cluttered with gadgets. And even our calendars are packed with meetings and tasks. It can all be a bit much. In this episode of Choiceology with Katy Milkman ,...
A Clean Slate: With Guests John Beshears, Richard Thaler & Ray Zahab (Rebroadcast) 01.01.2022 34:05
For many people, the start of a new year is an occasion to re-examine their lives, to set new goals and to give up old habits. Making New Year’s resolutions is something of a social ritual, but we see similar behaviors around other significant dates, as well--such as birthdays and anniversaries and the changing of seasons. And while it can be argued that all of these dates are arbitrary, studies s...
The Power of Negative Thinking: With Guests Annie Duke, Mike Richard & Kelvin Wu 25.10.2021 31:07
Anticipating and planning for obstacles can sometimes be more powerful than adopting a positive mindset. A positive attitude is important when embarking on any new endeavor. However, as you may have heard in previous episodes of Choiceology with Katy Milkman , overoptimism also can blind you to important information. In this episode, we look at a strategy that can help counteract the effects of ov...
The Good Fight: With Guests Adam Grant & Tom Crouch 11.10.2021 31:18
Most of us would prefer to avoid an argument at work or at home. But there are times when arguments—at least when they’re civil—can help surface important information for decision-making. In this episode of Choiceology with Katy Milkman , we look at situations where certain types of conflict can actually lead to better outcomes. You’re probably familiar with the story of Orville and Wilbur Wright...
Expect the Unexpected: With Guests Abigail Sussman, Howie Jeon & Greg Golden 27.09.2021 32:56
Perhaps this scenario seems familiar. Let’s say you generally do a good job of sticking to your monthly budget, but a rare opportunity arises—maybe a favorite musical artist is in town, or you’ve been invited to a friend’s 25th anniversary event—and you blow past your regular spending limit. It’s all right—you’ll just have to tighten your belt a bit next month. But then your phone stops working, a...
What’s the Big Idea? With Guests Robert Rydell & Don Moore 13.09.2021 36:22
When young children imagine their future lives, they’re often very optimistic. They’ll say things like “I’m going to be an astronaut!” or “When I grow up, I want to be a movie star!” These outcomes are, of course, quite rare. Most children will grow into slightly less exotic careers as adults. But even as adults, we tend toward personal optimism. We assume that we will outlive the average person,...
Not Just Another Statistic: With Guests Carol Quirke & Deborah Small 30.08.2021 33:18
You may notice that charity campaigns tend to focus on the stories of one or two individuals or families, and that those stories are often rich with emotional content but light on information and statistics. There’s a reason for that. In this episode of Choiceology with Katy Milkman , we look at the different ways we tend to be captivated and motivated by individuals and their stories, while on th...
Big Goals, Little Steps: With Guests Shannon Miller & Hal Hershfield 16.08.2021 36:32
Most people wouldn’t attempt a marathon or a climb up Mount Everest without first working through some less audacious objectives. And yet there are countless examples of ambitious goals—new businesses, academic degrees, career changes, athletic feats—that were abandoned because they appeared too daunting in scope. In this episode of Choiceology with Katy Milkman , we look at a simple strategy that...
Scientist Mode: With Guests Adam Grant & Luca Parmitano 07.06.2021 34:00
Important decisions can be complex and difficult to make. We’re at the mercy of certain behavioral biases, and we often face a degree of uncertainty. And while it’s helpful to be aware of our shortcomings and mindful of our incomplete picture of the world, there is a proven way to make better decisions, on balance. In this episode of Choiceology with Katy Milkman , we look at how questioning our...
Judge the Judges: With Guests Daniel Kahneman, James Hutchinson & G.M. Pucilowski 24.05.2021 32:58
Many episodes of this podcast deal with cognitive biases that can hinder our decision-making abilities. In this episode of Choiceology with Katy Milkman , we look at a different kind of error: how completely irrelevant information can negatively influence our judgments, making them varied and unpredictable. This variability of human judgment—or noise —is the topic of a new book by Nobel Prize-winn...
Silver Linings: With Guests Annie Duke, Kassia St. Clair & Adam Grant 10.05.2021 38:49
If you’ve ever lost a job, or been through a breakup, or failed an exam, you’ll know that the aftermath can be painful and disorienting. But for some percentage of those who experience these disappointing outcomes, unforeseen opportunities will arise. In this episode of Choiceology with Katy Milkman , we look at the occasional upside of being forced to quit a career, or a relationship, or even a f...
Hold That Thought: With Guests Sarah-Louise Miller, Warren Reed, Todd Rogers & Angela Duckworth 26.04.2021 36:32
You probably have a list of reminders somewhere. Maybe you have a calendar with important dates marked. And likely a mental to-do list. And shopping lists. And gift ideas. And you’ve got to remember to get your taxes filed. And don’t forget to get those prescriptions filled before the drug store closes. And you’ve got to renew your insurance, and … There’s a lot of information to juggle in modern...
In the Face of Risk: With Guests Jeff Elison & Ido Erev 12.04.2021 35:09
For many, the onset of the coronavirus pandemic was terrifying. Descriptions of the outbreak in Europe and Asia led to panic buying and sheltering in place here at home. But, as time passed and people became acclimatized to life with masks and social distancing, many of those same people who were terrified at the outset began to let their guard down and take unnecessary risks. In this episode of C...
Mindful of Mindsets: With Guests Erik Vance & Alia Crum 29.03.2021 35:21
Have you ever visited your doctor to deal with a minor health issue and then left the office with nothing more than the doctor’s calming reassurance? Chances are good that you felt a bit better, physically, just by virtue of experiencing the environment of the clinic and anticipating some kind of improvement in your health. In this episode of Choiceology with Katy Milkman , we explore how your bel...
Some Assembly Preferred: With Guests Mike Norton & Michael Ojo 15.03.2021 36:12
Hardware stores and home improvement shows often promote do-it-yourself projects. And while it’s challenging to make your own projects look as good as the ones on TV or in glossy brochures, building something yourself can be a very rewarding experience. The trouble is, the DIY approach can sometimes cloud your perceptions of the value of your project. In this episode of Choiceology with Katy Milk...
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