Charity Digital Podcast

In a digital advertising world dominated with cat videos, how do you break through the attention wall and get your charity’s message heard through the noise? In this week’s podcast episode, WWF UK’s Senior Online Acquisition Manager, Joe Trigg, will share successes and failures of navigating a saturated ad market and the strategies they use to piggyback trends.   Joe uses examples such as Black Fr...

Alongside service delivery, how charities raise funds has been one of the biggest changes to happen as a result of the COVID-19 pandemic.     But what exactly does the lockdown fundraising environment look like?     Blackbaud Europe and the Institute of Fundraising conduct a Status of UK Fundraising report every year, and the 2020 Benchmark Report has captured how the sector has truly been affecte...

‘Data’ is often a daunting word for many charities. However, if used correctly and embraced, data can be one of the most effective tools for growth, engagement and efficiency a charity can have.   Charities deal with data on a day to day basis, yet not all charities know what to do with this data or how to use it to its fullest potential. This #BeMoreDigital conversation shows charities that imple...

As charities, impact is our aim. Achieving real impact and making a difference is what we strive for on a daily basis. However, reporting this impact is equally as important as achieving it.   This week we continue our #BeMoreDigital conversations from our March conference with a powerful and important session on just this. Kate Rees, Impact Manager at the NSPCC, delivers an insightful and engagin...

In this episode, we’re bringing you another release from our March conference. Following the success of our recent #BeMoreDigital Leadership Day and the amazing sessions we had, this panel discussion seems particularly relevant to inspire charities to use everything they’ve learnt and put #BeMoreDigital into action.  Charities have the tools, knowledge and resources on all things digital, but know...

More charities than ever before are embracing digital in their day-to-day working lives. However, while this is a great thing, our increased use of digital is giving way to more cybercrime and charities are still at risk.   With so many charities now relying on digital, we must be extra vigilant when it comes to cyberthreats and ensuring we are protecting the sensitive information that charities d...

This episode continues our releases from our #BeMoreDigital conference back in March. With everything happening in the world currently and the ever-important Black Lives Matter movement, we’re revisiting a pertinent panel discussion centering around inclusion, diversity and equality in the charity sector.   The charity sector needs to be doing more to be inclusive and diverse across all areas. We...

This episode of The Charity Digital Podcast concludes our mini-series focusing on digital ethics in the charity sector.   Following on from our previous two discussion, this final episode looks at how charities can be ethical when it comes to their digital services. Our speakers break down the relationship between digital ethics and service delivery, offering practical guidance for charities and k...

Back in early March of this year, we hosted our second annual conference- the #BeMoreDigital conference. This episode marks the first in an exciting new series, where we'll be releasing some of the content from the day for those of you who couldn't make it, or, for those of you who want to experience the fantastic conversations we were having all over again.  In this episode, Ellie Scouller, Brand...

In a previous episode, we answered a selection of the COVID-19 questions charities have submitted to us so far, focusing more on the products and platforms available. In this episode we’re back with more for a second time around, this time looking at the more operational side of things for charities.  Once again, we’re joined by four members of the Charity Digital team who have come together virtu...

In this episode of our weekly podcast, we’re joined by Davinia Batley (Director of Fundraising and Engagement at Become) and Suzy Edington (Account Manager at JustGiving from Blackbaud), who consider their experiences of fundraising in isolation so far- what's been working well, the hurdles they’ve faced and the impact digital has had. They also share the various fundraising trends, initiatives an...

As the dust begins to settle, charities may be wondering what the future holds. Now past the initial upheaval, there is time for reflection: what has happened so far, what does the future look like and what can be learnt from your charity’s response to COVID-19? In this episode, our three guests come together to discuss their own learnings. They reflect on where we are right now and how they belie...

As we are well aware by now, the charity sector is changing. The COVID-19 pandemic has caused a complete upheaval for charities, demanding a ‘new normal’ everywhere.  With such a seismic shift in such a short space of time, charities have been left with questions about their new remote ways of operating and their increased reliance on digital. We've been asking charities to submit these questions...

As charities continue adapting to, what is for many, a new way of working we are forced to consider some elephants in the room. Although it might have been a painful transition for some, has Covid-19 ultimately been a good thing in terms of digital transformation for charities? Organisations everywhere have been forced to adapt quickly and efficiently to rapidly changing circumstances, navigating...

As we forge on through the Coronavirus pandemic, many charities are having to adapt to maintain their services in a whole new environment, literally overnight. Face to face contact is no longer an option, causing multiple issues for many in the sector. But the ingenuity of the charity worker is prevailing. Alongside the need to re-skill staff in digital, transform ways of working and bring fundrai...

Inboxes and news feeds are dominated by information about COVID-19. Everyday users and donors are being inundated with letters from CEOs, service updates and special offers. It's imperative that charities are able to carry on the amazing work they do during uncertain times, so, how can you ensure that your message is being heard in a time of heightened content saturation? Our very own Chris Hall s...

In the current environment of COVID-19, charities have been thrust headfirst into the world of digital fundraising. Fundraising during coronavirus is critically important to charity survival and while making the rapid change to digital is a necessity, how can you set yourself up to support the transition long term? We answered some of those questions in a podcast we ran fro our Digital Fundraising...

With new social distancing rules in place, we're now confined to working from our homes. This has some profound implications on how charities operate from a digital technology perspective. Join Charity Digital CEO, Jonathan Chevalier, Phil Anthony, co-Founder of CoopSys and Kate White, Manager at Digital support charity Superhighways as they discuss how you can get your charity up to speed to supp...

In the past couple of years, accessibility has gone from being an afterthought at best, to an often spoken about subject at conferences and water coolers alike. Inclusive design is now close to joining buzzwords like blockchain, machine learning and big data. But it’s not without its merit. This year’s Lloyds bank charity digital index found that 51% of charities are not reaching vulnerable people...

The Charity Digital Ethics Podcast returns for a second episode focusing on the important topic of digital ethics.   When charities innovate, they create new ethical debates around how charities should use data, as well as around what role charities must play in safeguarding against unintended consequences and unethical future use of any new technologies.  This episode continues our previous discu...

With great power comes great responsibility. As technology progresses and charities become more digital, so do the risks that come with it. So, how are we as charities faring against arguably our biggest threat, cyber-security? Our latest podcast discusses the good, the bad and the ugly of charities and cyber-security. Alongside Cub Llewelyn-Davies, Charity Sector Lead from the National Cyber Secu...

Following are the first podcast - Do you need a digital strategy? We're continuing the conversation with Vince Gatrick, Claire Tavernier, Owen Pringle and Rob Cade to drill into detailed yet simple steps that charities can take to start building a digital strategy. The panel discusses how and where to focus your efforts, tools, and tips to help make strategic digital decisions and what to look out...

It’s still early days for most in the charity sector, but the truth is artificial intelligence is now far from being just a buzzword.  Experts are saying that artificial intelligence will shape society more than any other technology in the next few decades, so why would the third sector be any exception? However, it’s not been without its bad press – with risks and concerns over data use, loss of...

The Charity Digital Podcast returns for a series of three episodes focusing on the sometimes-neglected topic of digital ethics. As an introduction to our discussion of digital ethics, this episode breaks down the broader subject into three areas: digital, data and technology. Charities have adopted the principle of ‘do no harm’ into their field operations. How can this be applied to their digital...

We're joined in the studio by Vince Gatrick, Claire Tavernier, Owen Pringle and Rob Cade for a real discussion about the 52% of charities who don't have a digital strategy, and ask the question - do you need a digital strategy or should digital be part of your wider organisational strategy? ___________________ About our guests: Claire is a senior leader and board member with over twenty years’ exp...