Chargebacks911
ChargeForward With Chargebacks911
ChargeForward is a fresh new FinTech podcast from your friends at Chargebacks911. Come with us as we explore new fraud threats, chargebacks, payments innovation, eCommerce best practices, and much more. We’ll also reveal some great tips and tricks to help merchants prevent loss and recover more revenue. Created by https://chargebacks911.com
Author
Chargebacks911
Category
Podcast website
Latest episode
Apr 28, 2026
Where to listen?
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Episodes
Harnessing Chargeback Data: Leveraging What You Learn from Customer Disputes (Webinar Replay) 24.07.2023 1:00:37
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Redbridge There’s no lack of data when it comes to payments; we’re practically drowning in data. Without a way to leverage it, however, all that information is essentially useless. Is there a way we can actually benefit from this information? We discuss ways of using data to identify fraud trends, close friendly fr...
Merchants Speak Out: Lessons Learned from the 2023 Chargeback Field Report (Webinar Replay) 29.06.2023 1:05:06
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Are friendly fraud and chargeback abuse really issues? Are solution attempts by banks and card networks having any effect? See what over 300 merchants are saying about chargebacks and the impact fraud is having across all verticals. In this webinar, we explore the current state of chargebacks and post-transaction fraud...
Compelling Evidence 3.0: Are You Ready for the Latest Visa Evidence Evolution? (Webinar Replay) 10.05.2023 40:08
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 . The latest edition of Visa’s core rules introduced the Compelling Evidence 3.0 initiative. This new ruleset expands the range of documentation you can use to help undo an invalid customer dispute. But, what evidence will qualify? How will this work alongside Order Insight? In this webinar, we look at everything you n...
Finding a Better Alternative: Integrating Alternative Payments While Lowering Friction At Checkout (Webinar Replay) 10.05.2023 43:45
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payline Globally, credit card payments account for only ⅓ of online retail. So what other kinds of payments are consumers using? Will offering alternative payment options increase customer loyalty or just lead to checkout friction? In this webinar, we look at why merchants should consider alternatives to legacy pay...
Chargeback Accounting: Why It’s so Difficult - and Tips for Making it Easier (Webinar Replay) 16.02.2023 54:56
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Accountants working with e-commerce retailers need to understand the dangers of friendly fraud chargebacks: illegitimate credit card charges that are forcibly reversed by the cardholder’s bank. This large and growing threat can be crippling to businesses. Chargeback accounting involves multiple moving parts. Dispute fe...
The Changing State of Global Fraud: How Fraud Is Adapting to a Global Market (Webinar Replay) 13.12.2022 46:41
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FiveBy Retail fraud and chargebacks have always been a threat, but the rise of eCommerce has compounded that danger on a global scale. Events from around the world can cause ripple effects that impact merchants on a local level. The war in the Ukraine, for example, has forced fraudsters in Russia and Ukraine to cha...
Automating Chargeback Representment: The Pros and Cons of Using Automation to Fight Invalid Chargebacks (Webinar Replay) 08.11.2022 55:57
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 . Automating the chargeback representment process can make it more efficient, but will it be as effective? Can artificial intelligence communicate the intricate details well enough to win a reversal? What sort of long-term impacts can automation have on downstream results, including ROI? In this webinar, we talk about:...
Lessons learned from the 2022 Chargeback Field Report (Webinar Replay) 15.08.2022 53:59
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Digital Commerce 360 Chargebacks are evolving, but is the situation getting better? What’s changed for merchants over the last few months? And what new threats they are seeing just over the horizon? Based on the Chargeback Field Report 2022, we offer a realistic look at the current state of chargebacks. See what ov...
The Home Cart Advantage: How Localization Impacts the Payment Experience (Webinar Replay) 01.08.2022 28:18
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Verifone The global economy is expanding. Selling internationally is rapidly becoming a necessity for online success. But is opening your online store to other countries really that simple? In this webinar, we talk about localization, and the benefits of tailoring each shopping experience to the customer’s location...
The Key to Profitable Payments: Optimize Your Chargeback Management With 5 Best Practices for Payments (Webinar Replay) 14.07.2022 49:46
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payway . The payments space is evolving. Technology is changing fast—why not make that change work in your favor? We’ll explore how the surge in online transactions exceeded expectations, as well as the opportunities and challenges of the new payments ecosystem. We’ll take you through how payments can be a powerful...
Building Better Unboxing: Thinking Outside the Subscription Box (Webinar Replay) 02.05.2022 43:05
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Shipmonk Fulfillment and delivery are not only essential parts of building your brand, they’re also an excellent opportunity to promote your brand. With a little creativity, you can leverage the unboxing process to “wow” your customers and reduce churn. Best of all, the right strategy at this stage can help lower y...
Mastercard and Acquirer Collaboration: Understanding Upcoming Changes to the Dispute Lifecycle (Webinar Replay) 25.04.2022 1:00:20
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 , Microsoft and Mastercard . Can collaboration assist in driving down chargebacks? What role can acquirers play in expanding the chargeback lifecycle? What benefits can we expect by expanding the dispute collaboration model to include Acquirers? Hear from experts from Microsoft, Mastercard, and Cb911/Fi911 as they disc...
The Monstrous Cost of Fraud: Uncovering the Fraud Costs That Lurk Just Below the Surface (Webinar Replay) 18.04.2022 46:11
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Vesta As eCommerce fraud continues to surge, many online merchants have tightened their security rules in an effort to thwart fraudsters and prevent more chargebacks. Unfortunately, these efforts often backfire. False declines have become a costlier problem than fraud itself. The reason fraud prevention tactics hav...
Facing the Future: What we learned from the 2021 Chargeback Field Report (Webinar Replay) 04.04.2022 51:21
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 The COVID-19 crisis forever changed the retail landscape. In some instances, eCommerce saw a decade’s growth in just 90 days. Is it enough to offset the rise in chargebacks? See what over 400 merchants are saying about chargebacks and the impact of a global pandemic. The positive and negative impacts of COVID-19 How co...
Chargeback Prevention Jargon: Translating CDRN, RDR, Order Insight & More Into Plain English (Webinar Replay) 01.04.2022 47:21
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 . In this Q & A-based webinar, we look at some of the terms commonly used to talk about chargeback prevention. We explain what these acronyms mean, and how to know if these tools are right for your business. Prevention options: Learn what chargeback prevention tools are available? Tool types: Understand how the differe...
The New Frontier of Fraud: How the Pandemic Changed the Face of Fraud (Webinar Replay) 21.03.2022 57:52
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and BlueSnap Online fraud is an ever-evolving landscape. With the massive shift to online shopping, new types of fraud are emerging, criminals are getting more savvy, and a surge of chargebacks is on the horizon. It’s critical that merchants stay current on these evolving fraud threats, and do what they can now to prep...
How to Make Customers Love You: Fulfillment and Service Tips to Show You Were Meant for Each Other (Webinar Replay) 11.03.2022 51:32
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Simpl Fulfillment Topics include: Fulfillment personalization: facts, tips, and techniques Matching the service to the product for brand consistency Improving—and lowering—packaging costs How a bad fulfillment experience encourages chargebacks Automating communication to create a better customer experience Webinar...
Keeping Revenue Rolling: How Subscription Billing Can Extend Customer Lifetime Value (Webinar Replay) 07.03.2022 43:10
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Chargebee The recurring billing business model is a win-win for merchants and their customers. Knowing how to leverage this business model to your advantage can mitigate liabilities, maximize your revenue stream, and extend customer lifetime value. Expanding your offerings with “access vs. ownership” options Best p...
High Risk, High Rewards: How To Thrive In Unique Industries (Webinar Replay) 21.02.2022 39:17
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and PayKings Are “high-risk” industries worth it? Do the potential rewards counterbalance the costs, such as higher bank fees and increased risk of chargebacks? How banks view unique industries, and what to prepare for when selling online. Ways standard payment processing is different in high-risk industries. How charg...
Losing Face: The Push for Non-Face-to-Face Transactions (Webinar Replay) 11.02.2022 52:43
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payline Data In this Q & A-based webinar, we solicitated your questions and concerns regarding why the popularity of NFTF transactions is growing, and how to prepare for the new demands. Topics include: What “Card Not Present” Means to Banks—and Your Bottom Line The Often Unrecognized Power of Virtual Terminals Mob...
Dealing with Curveballs: Customizing Your Fraud Solution to Expect the Unexpected (Webinar Replay) 07.02.2022 41:37
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Ravelin Technologies Fraud-identifying factors aren’t universal: they can differ by business, industry—even location. That means that fraud prevention strategies can’t be considered universal, either. Enterprise clients need tailored, enterprise solutions to deal with the “curve balls” unique to each business. Leve...
Payment Optimization Tricks: Using Payments to Help Reduce Disputes … Like Magic (Webinar Replay) 17.01.2022 47:57
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payway Want to get the most out of your payments solution? A better understanding of the relationship between payments and chargebacks may allow you to mitigate risk, maximize your revenue stream, and make your sales process more efficient. Understanding the payments/chargeback relationship How preventing criminal...
Airline & Travel Industry Chargebacks: Global Survey Results (Webinar Replay) 04.01.2022 1:01:00
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Airline Information Topics include: Emergence of new fraud travel trends after the lockdown How have chargebacks, illegitimate refunds, loyalty fraud, or other trends changed or maintained? Challenges airlines face during the holiday season Raising the fraud barrier against hackers and cybercriminals Will BNPL work...
Optimizing the Impact of Recurring Billing (Webinar Replay) 03.01.2022 50:04
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Recurly The recurring billing business model is a win-win for merchants and their customers. But not all subscription billing is the same: knowing how to leverage the process to your advantage can mitigate liabilities and maximize your revenue stream. In this webinar learn some expert tips how to maximize revenue w...
A Bulletproof Chargeback Management Strategy (Webinar Replay) 20.12.2021 1:01:53
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Vindicia Chargebacks are the worst! They take away revenue, cause disruption in business, and cost online merchants billions every year. But chargebacks are a cost of doing business, right? WRONG! This webinar will walk through the best practices, tools and resources to create a bulletproof chargeback management st...
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