ChannelPro Weekly Podcast

Lori Hardtke didn't want to be mired in day-to-day operations of her business, so she made sure to set her team up for success. The Hawaii resident chats with ChannelPro Tech Editor Matt Whitlock a little bit about her latest passion project, the Profit Builder Blueprint business coaching endeavor, practical steps she took to streamline her business operations, the importance of documentation, and...

"Chief Nerd" Chris Barber insists that networking is critical to building a successful MSP. It's important to get out there and show them a side of you they won't forget. Like he tells ChannelPro Tech Editor Matt Whitlock, Barber is "kind of a cartoon character," but people remember him. The pair discuss how joining organizations — from local chambers of commerce to groups specific to the industry...

What does it take for MSPs to get to good? If you Paco Lebron, it's all about automation. Join Lebron as he sits down with ChannelPro Tech Editor Matt Whitlock for a rousing discussion on how automation can make a difference for MSPs who are struggling with standardization and repetitive tasks. They also chat about how to get past common challenges when trying to integrate AI and automation, how t...

Angela Hogaboom doesn't play around when it comes to security. The cybersecurity sentinel joins Tech Editor Matt Whitlock for a spirited conversation about her newest venture, Cyber Compliance Group. Hogaboom — who reveals that she went back to school after winning a bet — talks about her new "sensory-oriented" security firm's white-label partner program and answers three questions in rapid-fire f...

Plan, plan, plan! That's the key when it comes to getting through an M&A unscathed, according to MSP accounting expert Rayanne Buchianico . The M&A maven hangs out with Tech Editor Matt Whitlock to discuss some tips to maximize your valuation, minimize liabilities, and she drops some surprising facts — including that not everyone is motivated by money (who knew?). Plus, she offers tips on how to m...

It isn't often that MSPs WANT to hear from someone described as an "insurance dork" but Joseph Brunsman is the exception. The liability guru and former naval officer joins Tech Editor Matt Whitlock to chat about what MSPs need to do to avoid compliance traps. Brunsman shares what's happening in the world of MSP regulations right now, shares suggestions on how not to get burned — with the "million-...

Curious about "repeatability in AI?" In this latest episode of ChannelPro Weekly, Parisella hangs out with Tech Editor Matt Whitlock . Parisella offers tips on the easy, low-hanging fruit that will lead MSPs to profit from AI, how he's involved in the first-ever Coney Island ComicCon, and he answers three questions in rapid-fire format. If you're on the fence about AI, this episode may sway you in...

Business consumes most MSPs' thought processes throughout the day, but sometimes you just need to vent — and The Tech Degenerates get that. In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock chats with the group's leaders Henry Timm and Dawn Sizer , both successful MSPs themselves. They share what draws people to the group, some of the topics broached on the Discord groups — ra...

How many qubits does it take to render all encryption useless? In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock is joined by Philip de Souza of Aurora to ponder that very question as they chat about quantum computing - why we need to start having the quantum conversation, where quantum computing is today, where it will be in 5-10 years, and the impact it will have on both sec...

With great power comes great responsibility — except for being good at trivia. In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock assembles with Mike Bloomfield , "President Geek" of Staten Island-based Tekie Geek . They discuss how Bloomfield grew Tekie Geek from a solo MSP to a band of "IT Superheroes of Cybersecurity," along with how the three "Cs" — clients, community, and...

Believe it or not, this is the second straight episode with a reference to popular '80s flick, " The Goonies !" Matt Whitlock sits down with the new members of ChannelPro's editorial team: Jonathan Browning and Anjali Fluker . They talk about their career backgrounds, their vision for ChannelPro, what they've been hearing at big industry events, and have some fun sharing the cartoons they grew up...

Ready for some nautical talk? Author, public speaker and Mr. Culture Manuel Palachuk , who described himself as a "pirate who just turned 60," hangs out with ChannelPro's own Matt Whitlock to share insights on his four cornerstones of culture for all organizations. They also talk about Palachuk's soon-to-be-released second book, and getting his sailboat seaworthy, er, gulfworthy — which even invol...

It's true! Your eyes are not deceiving you, loyal listeners and new friends, ChannelPro Weekly is back! After quite a hiatus and some big changes behind the scenes, we are pleased to present our first ChannelPro podcast episode of 2024. Our Tech Guru and host Matt Whitlock is joined by a special guest, podcaster extraordinaire and self-proclaimed news junkie Dave Sobel of MSP Radio fame. Sobel off...

Can it be true? After 16 wonderful years, Rich is stepping down from his day-to-day duties at ChannelPro, and therefore as co-host of this podcast. To mark the occasion, Matt and Rich invite their colleagues Michael Siggins, Colleen Frye, and Joel Zaidspiner to tell you exactly what they REALLY think of Rich, not to mention the many ways he's impacted ChannelPro. You'll also learn a little about w...

There's just no stopping that guy, is there? Sigh. In any event, Matt, Rich, and returning guest host Bob Coppedge, of managed services provider Simplex-IT(link is external), aren't about to let that prevent them from diving into the new cyber insurance pact between Sophos and Cowbell Cyber, the upgraded endpoint protection solutions Sophos released recently, or the first Dynabook laptops to sport...

Juicers easily squeeze out every last drop for your breakfast OJ. Unfortunately, there's no machine for squeezing out every last drop of margin from your solutions, but you'll get some sound ideas on how to do just that when you hear Matt, Colleen Frye, and Reilly Scull of Macktez discuss JumpCloud's solution for identity transformation and tackle what it takes to build an MRR service around smart...

If you're not behind bars when you see this, things could be worse. But things are about to get better in a hurry once you hear Matt, Rich, and guest host Henry Timm, of Phantom Technology Solutions, discuss two new enterprise-grade firewalls that Sophos says could be right for SMBs too, why Mac management is a profit-booster many MSPs ignore, and ChannelPro's Vendors on the Vanguard list for 2023...

Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you're wise to take seriously. One is Matt Rose, co-founder and director of technology services at Tech Rage IT, who joins Matt and Rich this week to talk about ConnectWise's AI-based automated scripting tool, Kaseya's forecast for the year ahead, and why cyber liability just might be your...

We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with. Actually, we're responsible for the name, and its inspiration will become clear enough after you've listened to Matt, Rich, and returning guest host Jamison West, of ConnectStrat and TimeZest, discuss the new unified Kaseya and Datto partner program, Rob Rae's new gig with Pax8, ScalePad's latest vend...

Ride 'em, channel pros! It's time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto's latest network products, Craig Fulton's departure from ConnectWise, managing Azure environments, and closing the IT skills gap. Then do NOT miss the interview that follows with David Jordan, Americas CFO of TD SYNNEX, about putting...

If you like donuts as much as WE like donuts, you'll understand why we're always willing to make a quantum leap for one when they're nearby. Even if you don't like donuts that much, however, you'll love this episode of ChannelPro Weekly, in which Matt, Rich, and guest host Dawn Sizer, of 3rd Element Consulting and the Rebel Executives podcast , discuss Pia's new AI-fueled managed services automati...

If you want to sell your business, be prepared to kiss a lot of... jerks. So says Rory Sanchez, formerly of True Digital Security, in an insightful conversation about his exit process with Matt, Rich, and returning guest host Rayanne Buchianico, of ABC Solutions, PSA Impact, and Sell My MSP. Matt, Rich, and Rayanne also have much to say about Intel's latest data center chips, recently published ad...

Everyone loves a good buffet, don't you think? Even raccoons, though they probably don't fill their plates with the same goodies you and I do. Here's something everyone will find appetizing, though: a new ChannelPro Weekly episode in which Matt, Rich, and returning guest host Chad Kempt, of Fast Computers, discuss hardware news from CES and the secrets of cross-selling. Then your hosts are joined...

It's the most wonderful time of the year! And Matt and Rich can think of no finer way to celebrate it than by hosting a great big podcast party featuring 24 of this year's fabulous guest hosts. Actually, this episode is more like four mini-parties in which subsets of those guests discuss security and cloud computing trends from 2022, managed services trends in 2022, and predictions for 2023. Chann...

Today, cyber insurance is a headache. In the future, some say, it will be smothered in guacamole and coated with zesty salsa. Or something like that. What we know for sure is that Matt, Rich, and returning guest host Joshua Liberman, of Net Sciences Inc., have plenty to say this week about cyber liability, data encryption, and the vendor community's predictions for 2023. Then they're joined by Mik...