CEO Daily Brief with Dr. Jessica Kriegel

In today's clip from one of Jessica's keynotes: Getting better results means changing culture. Changing culture starts with experiences that shape employee beliefs. Companies can craft the experience at every stage of the employee journey, from recruitment through onboarding, through working. Singular experiences don't change culture; it's a long-term process. CEO Daily Brief is a daily, five-minu...

In today's episode from NewsNation: When companies get caught in the Action Trap, workers burn out without any meaningful change to the culture. Getting out of the Action Trap requires surrendering; accepting the world as it is, then working with it. We're constantly being told to live in fear. Escaping that fear requires accepting reality and taking the next important action--like upskilling in t...

In today's episode: Most jobs aren't fun and easy. All employees can take accountability by making a personal choice to focus on what they can control. Still, leaders can help; they can create experiences that don't make employees feel trapped, like making sure they can express needs without fear of reprisal. "Loyalty" can be a trap if it causes employees to remain in jobs that don't fit their nee...

In today's episode: We've been told that great leaders take control to force change. That often means trying to force culture changes. Culture can't be controlled; it responds to conditions. When leaders create the right conditions, people create the results. The "Surrendered" Leader recognizes that they can only control the experiences they create for employees. Those experiences shape beliefs, w...

In today's clip from one of Jessica's keynotes: Don't get caught in the Action Trap, where a company constantly tries new actions and to achieve results without looking any deeper. The result is burnout without lasting change. Experiences create beliefs, which inform actions, which drive results. To produce lasting chance within a company, curate experiences so that employees have the beliefs that...

In today's episode: Burnout is still a nationwide problem. And according to a recent study, the cost of burnout is $4,000-$21,000 per year, per employee. Programs won't solve it. If a company's culture rewards behavior that leads to burnout, those are the behaviors that it will see from employees. Leadership sets the example. If a leader calls in from vacation, it sends the message down the chain...

In today's episode: AI shouldn't be used to replace human connections and leadership. AI should be leveraged to manage and govern; scheduling and summaries of events can easily be automated for efficiency. It's not clear how this trend ends for middle-management. We're likely to see jobs at that level shrink as AI becomes more efficient, but will employees accept answering to AI management instead...

In today's episode: Nobody knows exactly what'll happen next with tariffs. That's disruptive at all levels. Some companies appear to be jumping into big, billion-dollar decisions to move manufacturing to the U.S. They're likely just publicizing or doubling down on efforts that have been in the works for years. Dealing with tariffs is a company-wide task, which requires breaking down silos between...

In today's episode from Fox LiveNow: Experiences shape beliefs. These headlines about huge cuts, tariffs, and DEI are leaving business leaders uncertain--which requires an adaptive culture strategy. Tech layoffs will continue. We have mature tech companies that no longer need to scale in size. Meanwhile, we're struggling to find nurses and other healthcare providers. Silos between areas of a compa...

In today's clip from one of Jessica's keynotes: People want three things in life: meaning, connection, and wholeness. When building a culture, these three values should be top-of-mind experiences. Employee engagement is just a measure of productivity and attention; fulfillment is the extent to which abilities and character are fully developed. The role of the leader isn't to tell people what to do...

In today's episode: Our understanding of human resources and corporate organization will become more skills-based and cross-functional, requiring continuous learning. AI provides massive value, but only when you redesign jobs and organization. It may not replace a job in its entirety, but it can take tasks from many different roles. In this time of change, people fear job loss; but it's is also an...

In today's episode: The ability to scale new technology often gets stuck in middle management due to fear of job loss. In the past, hoarding information made a person valuable. In the age of AI, collaboration and innovation will be key. Adaptable, innovation-focused cultures are the ones that drive results. Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the week's...

Karalee Close, Accenture’s Global Lead for the Talent & Organization practice joins Jessica to talk about all things artificial intelligence; starting with her belief that AI, like all technology, can be harnessed for human flourishing. They discuss the web of relationships between AI, employees, and corporate structures, the evolution of change management practices, and the growing need for human...

In today's episode: With new technology that learns alongside humans, change management is no longer static; it's about continuous learning. Ina co-learning model, humans and AI work together to solve problems; both learn from and improve each other through consistent feedback. Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-butto...

In today's clip from one of Jessica's keynotes: Back to basics: what exactly is culture? It isn't ping-pong tables or corporate retreats. Professor Sumantra Ghoshal's definition comes closest: "the smell of the place," which shaped his behavior. There are thousands of subcultures in any organization; each leader creates their own "smell of the place." Culture is the set of experiences that shape b...

In today's clip from one of Jessica's keynotes: People want to understand their company's purpose, values, and goals. The Seed Model provides a cohesive narrative for a company. Purpose: in six words or less, why does the company exist? Core Values: What is essential for us to succeed, and what will be possible as a result of achieving our purpose? Priorities and Objectives: What are our prioritie...

In today's clip from a Q&A at one of Jessica's keynotes: Culture change was key to Oracle's successful shift to the cloud in the 2010s. Shawn Price found the operating gaps in the business and the cultural shifts necessary to fix them. They followed what would become the Culture Equation: identify key results, the actions necessary to achieve them, and the cultural beliefs that need to drive those...

In today's episode from Schwab Network: Whether you agree with the Trump administration's actions on tariffs and spending, it creates uncertainty across all levels of the economy. Markets prefer certainty, whether it's bad news or good news. In these uncertain times, the markets are dropping. Individually, our confidence is tied to our perception of the world. Top performers will be confident, sin...

In today's clip from a Q&A at one of Jessica's keynotes: Within a company, how can one team convince another to offer help and realign their priorities? The answer: starting with love. By caring for others and offering ways to help them succeed, you build goodwill. By offering a new experience, you create a new belief, which drives a reaction: they'll help you in return. Culture Leaders Daily is a...

In today's episode: Aviatrix's Doug Merritt explains how he successfully transitioned a software company to the cloud--a process which had huge impacts on its workforce. The company saw large turnover in the first eighteen months, but they planned on a five-year time horizon to pace out the change. The plan itself changed frequently, but the diligent planning process was key to weathering the tran...

In today's episode: Aviatrix's Doug Merritt wants to build cultures around daily learning and consistent feedback. In a culture that prioritizes that kind of learning, managers need to be "dribbling coaches"--helping employees continuously implement feedback to achieve long-term success. Feedback is a constant part of school, sports, and other endeavors. There's no reason it should stop in the wor...

In today's episode from Bloomberg Radio: Government jobs used to be a safe, reliable bet--but that's not the case any longer. To survive in the new, less-stable environment, federal workers will need to upskill and become top talent, just like their private-sector counterparts. The cuts being made by DOGE have rippling impacts across industries and time-scales. We won't know the full impact for at...

In today's episode: Aviatrix's Doug Merritt says there is no failure--just feedback that leads to improvement. When we over-focus on binary successes and failures, we miss the feedback that every outcome reveals to us. By focusing on learning, daily rigor, and a strong feedback loop, we can be ready for surprises and setbacks, achieving success in the long-term. Culture Leaders Daily is a daily, f...

Doug Merritt, Chairman, CEO, and President of Aviatrix, joins Jessica to discuss his process-centered philosophy in life and business, which focuses on daily learning and consistent feedback to achieve long-term results. Plus, how he developed his company’s culture to survive a digital transformation from on-site to cloud-based software service, and how lessons from his upbringing shaped an approa...

In today's episode: The latest inflation numbers are bad news; things are getting more expensive, and there's no immediate relief in sight. That means rising cost pressures for businesses, especially in areas like real estate, wages, and the supply chain. Leaders need to be adaptable, and the employee experience is now more important than ever. As people get more stressed, you need to get them on...