CarriersEdge Podcast

Episode 68, recorded December 3, 2021, discusses the current progress with Best Fleets interviews and some early findings from the data, then digs into some new courses that are coming soon. Sections include: - 00:00 - Best Fleets interviews and early observations - 33:50 - New courses: defensive driving, MPI HOS, and pallet jacks - 42:54 - The state of TDG regs and documentation

Episode 67, recorded November 12, 2021, recaps some recent in-person events then gets into a lengthy discussion about racism in the industry and how to protect drivers on the road. A recap of the new Incident Response course rounds out the episode. Sections include: - 00:00 - A return to local in-person events! - 10:26 - Dealing with racism in the industry - 19:22 - Protecting drivers on the road...

Episode 66, recorded October 22, 2021, digs into the issue of supply chain disruption and labor shortages, leading into an exploration of media coverage decisions. A review of research best practices, using the Madman-Architect-Carpenter-Judge model, follows, wrapping up with some thoughts on the current state of Best Fleets nominations. Sections include: - 00:00 - Supply chain, shortages, and med...

Episode 65, recorded October 1, 2021 sees Jane & Mark just back from a very different TCA Convention. After a brief discussion about public speaking, a recap of the convention and the Best Fleets presentation follows. Sections include: - 00:00 - Public speaking and introductions - 14:10 - TCA Convention wrap-up

Episode 64, recorded September 9, 2021, kicks off a new season of the CE Podcast with a lengthy discussion of the overlapping Best Fleets to Drive For 2021 and 2022 editions. A review of some upcoming courses rounds out the episode. Sections include: - 00:00 - Summer activities - 07-30 - Best Fleets opening and closing craziness - 41:11 - New courses coming soon

Episode 63, recorded June 25, 2021, rounds out the fifth season of the podcast with a wide-ranging discussion of myths about driver training, why they're dangerous, and what to do about them.

Episode 62, recorded June 4, 2021, notes that the D&I Index is finally live then digs into what drivers do and don't want for training. A discussion of how to use improv skills to improve meetings round out the episode. Sections include: - 00:00 - Wayne's World and Abbot & Costello - 04:10 - The D&I Index is live! - 08:29 - What drivers want from training - 29:57 - Better meetings through improv

Episode 61, recorded May 14, 2021 starts with a short discussion of the just in time economy and some challenges it presents, then digs into a lengthy discussion about the upcoming Diversity and Inclusion Index, launching in June. Wrapping it up is a review of the new fuel course and some other titles coming in the next month. Sections include: - 00:00 - Repercussion of the JIT economy - 12:26 - D...

Episode 60, recorded April 23, 2021 begins with the excitement of vaccinations, then recaps the intense but enlightening Collision Conference. A short discussion of the upcoming Diversity & Inclusion Index rounds out the session. Sections include: - 00:00 - Vaccination excitement and headaches - 08:42 - Collision and unintended consequences - 32:40 - Inequality and lazy policies - 48:34 - The upco...

Episode 59, recorded April 1, 2021 revisits a previous discussion about subject matter expertise in transportation, exploring why "correct" isn't the same as "complete". A look at common pitfalls among job applicants (particularly for creative positions) follows. Sections include: - 00:00 - Unpleasant surprises and tech that shouldn't be noticed - 10:34 - Subject matter expertise and correct vs co...

Episode 58, recorded March 12, 2021, looks at a new approach to webinars and some best practices for interviewing. A discussion of the recently-posted Transportation Subject Matter Expert job opening follows, along with some updates on Best Fleets-related plans. Sections include: - 00:00 - Webinar and interviewing tips - 27:38 - Transportation Subject Matter Expert job posting - 51:39 - Best Fleet...

Episode 57, recorded February 19, 2021, takes an extended look at the evolution of retail eCommerce, and the outdated business models being displaced. Some predictions for post-pandemic events, and some product updates, follow. Sections include: - 00:00 - Retail evolution and outdated business models - 27:05 - Post-pandemic events - 32:00 - Product updates

Episode 56, recorded January 29, 2021, digs into what it takes to make it onto the Best Fleets Top 20. A discussion of new and upcoming wellness courses follows, along with a broader review of some upcoming titles. Sections include: - 00:00 - Breakfast options - 10:06 - Becoming a Best Fleet - 35:08 - Wellness courses - 49:17 - Other upcoming titles

Episode 55, recorded January 8, 2021, digs into the ins and outs of the Best Fleets Top 20 announcement, and the various activities that happen around it. A discussion of new courses (particularly the new Preventing Illness course), new hires, and process documentation follows. - 00:00 - Best Fleets Top 20 announcement and notes - 32:26 - New staff and new courses - 36:26 - Preventing Illness - 44...

#54 - Best Fleets 2021, Other Award Programs, Upcoming Releases by CarriersEdge

Episode 53, recorded November 20, 2020, discusses hiring tactics for some new positions and how to evaluate the work of graphic designers and content creators. After a brief technical interruption, the episode finishes with an update on some new courses and a look at how communication processes are evolving. Sections include: - 00:00 - Ins and outs of graphic design - 22:50 - Content development v...

Episode 52, recorded October 30, 2020, features a discussion of continuous improvement, as it applies to the Best Fleets program and to diversity in the workplace. A recap of a recent video production project, and a different approach to solving the driver shortage round out the episode. Sections include: - 00:00 - Diversity and video production - 22:57 - Best Fleets and continuous improvement - 3...

Episode 51, recorded October 9, 2020, looks at how remote work, and remote collaboration tools, affect mental health, leading into a discussion about communication styles and the best tools for different situations. A review of the current status of the Best Fleets to Drive For interviews, and the secret to making the Top 20, and the new Diversity & Inclusion Index round out the episode. Sections...

The CarriersEdge Podcast is back with a new season, and new theme music! Episode 50, recorded September 18, 2020, reviews the state of virtual training and conferences, and the various ways they're different from their physical counterparts. After that, a discussion of HOS changes and how they impact content, and a look at some other courses and activities. Sections include: - 00:00 - Virtual conf...

Episode 49, recorded July 10, 2020, features a lengthy discussion about the differences between white- and blue-collar training, best practices for organizing training content, and some common pitfalls. After that, a brief discussion about the opening of the 2021 Best Fleets to Drive For program. Sections include: - 00:00 - Training development best practices - 38:45 - Best Fleets 2021

Episode 48, recorded June 5, 2020, discusses the recently completed product demo movie, shocks Jane with a startlingly bad safety program, then discusses a better way to do it. Sections include: - 00:00 - New demo movie - 22:30 - Product updates - 27:00 - The wrong approach to safety - 36:41 - A better approach to regular training NOTE: the demo movie referenced in the podcast is now posted at htt...

Episode 47, recorded May 14, 2020, starts with some memories of childhood and a reminder of the importance of PC backups and security, then digs into a discussion about changes to the Drug & Alcohol, Fatigue, and Wellness courses. Sections include: - 00:00 - Long weekends and childhood memories - 12:45 - PC problems and the importance of backups - 21:00 - Drug & Alcohol course rebuild - 31:10 - Fa...

Episode 46, recorded April 23, 2020, reviews what it's like to work at home during COVID-19, discusses some news courses currently in development, and looks at some new login and password management features about to be released. Sections include: - 00:00 - Working at home, when everyone else is as well - 10:05 - Heavy equipment, Drug & Alcohol and other new courses - 34:38 - New features for mana...

Episode 45, recorded April 2, 2020 discusses information that should and shouldn't be addressed through training interventions, looks at how different communication methods help during disruption, then reviews the lessons from the business classic Great By Choice. Sections include: - 00:00 - Rapid change and training interventions - 12:41 - Multichannel communication and remote work - 35:08 - Grea...

Episode 44, recorded March 15, 2020, starts with a brief discussion of COVID-19, then digs into the TCA convention, the Best Fleets award presentation, and plans for the 2021 program. A review of upcoming courses rounds out the episode. Sections include: - 00:00 - COVID-19 and its effects - 13:21 - TCA Convention and Best Fleets wrapup - 33: 20 - Best Fleets 2021 date changes - 43:28 - New courses