Care Home Management magazine's podcast

Two of key elements to a successful care home are good leadership from the management team and a strong and loyal workforce to deliver the very best of care.  But how do you achieve that? In this podcast, four people with a deep knowledge of the legal, HR, and service requirements were brought together to discuss how owners and managers can inspire with the very best leadership, and at the same ti...

Going digital must be a priority for care homes but it is a complex area. In our latest industry-leading podcast we look at three specific areas to save care homes time and money: DSCR - improving outcomes for Care Providers & Service Users Improving transparency in the care home by removing manual processes, particularly around expenses  Digitalisation in workforce management, particularly th...

Sustainability has never been a more important subject for care homes.  Potential residents and their families are asking questions they have never asked before. And regulators, like the CQC, are including sustainability policies in their regulation procedures. In a recent Care Home Management podcast, three people from companies providing services to care homes came together to discuss sustainabi...

The start of a new year is always a time for looking ahead and also reviewing the previous 12 months.  Every January  Christie & Co, specialist advisor for buying and selling businesses, brings out its Business Outlook where it does just that.  In a special Care Home Management magazine podcast, we caught up with three of their regional leaders, Rob Kinsman , South and West; Lee Howard , North...

The Care Home Awards are benchmarks for innovation and excellence and the closing date for the 2024 Awards is the end of January. Listen to our short podcast interview with commercial director Helen Warrilow , development director Matt MacNamara and event manager Rose Freeman as they discuss this year's awards for CHM publishing editor Steve Hemsley . Find out: Why it's not too late to e...

The start of a brand new year is always a time for reflection on what has passed and a look ahead to what the next 12 months will offer. On our latest podcast, sponsored by Rotacloud , Care Home Management brought together two experts to look ahead at both what the Care Quality Commission’s new assessment framework will mean for care home regulation and whether operators are as up to speed as they...

In our latest industry-leading podcast, we look at the subject of insurance and why care homes need to be on top of their cover.   We talk to specialist Towergate and discuss: Why insurance cover is obligatory and essential for peace of mind How digitalisation has increased risks How we are seeing more claims against senior individuals in care homes How insurance can protect from reputational dama...

Running a care home with plenty of digital help, whether it be in the shape of the care given, the deployment of staff, or just bookkeeping tasks, has transformed the way homes operate over the past few years. Tune in to our latest industry-leading podcast where are expert panel discusses: Are home operators now fully on board with using digital technology to truly deliver better care? Turning dig...

In our latest Supplier Special podcast, we talk to The Care Home Interior Co's managing director Kerry Southern-Reason about how any refurbishment must take into account the needs of the residents and of the planet. She discusses: How investing in better care home interiors boosts occupancy How taking pride in the look of your care home tells families that you care Thinking about sustainabili...

Care homes are always being encouraged to tell their positive stories. You can only do this if you are on top of your PR and marketing. You need to know what to say and how to say it to different audiences across different media and marketing channels. In our latest industry-leading podcast our experts discuss: Why care homes should focus on their positive human interest stories How to get the bes...

The Care Quality Commission outlines fundamental standards that should be provided for residents. These include person centred care, dignity and respect, consent, safety and safeguarding from abuse. Join our expert panel to discuss what this all means for care homes today. Our panellists discuss:  Why fundamental standards are as important as ever The CQC's  planned changes Why everyone in a...

Recruitment and retention of care workers is arguably the key challenge for most care providers in 2023.  On our latest industry-leading podcast the experts discuss: Why the care sector cannot ignore the issue of pay when it comes to retention and recruitment How staff shortages impact on the quality of care Are there any short-term solutions to the long-term staffing problems The role of professi...

Care homes must - and they want - to avoid compliance breaches.  But it is not always easy to stay on top of the latest regulations when delivering care or ensuring the care home building complies with the latest rules. On our latest industry-leading podcast our expert panel discusses: How to comply with the latest legal requirements affecting care homes Which agencies you must interact with. It i...

Why buy a care home? How do you sell a care home? These two crucial questions are answered on our latest industry-leading podcast. Our expert panel discuss: How healthy is the care home real estate market? How confident are banks and others in the lending market? What legal due diligence must you do? Who are the buyers and who are the sellers? How do you structure a care home real estate deal? Wha...

So much has changed in the area of infection control and prevention over the past three years and care homes are constantly looking for ways to improve. In this special podcast we look at: The role of digital technology in infection control How care home teams can work more collaboratively How regulation is changing around disinfection The importance of training  for permanent and temp staff What...

With recruitment and retention an on-going challenge, care homes often need to sponsor foreign workers. However, it is important that they follow the rules and do not breach the terms of a sponsor licence. In this special podcast Sundeep Rathod, partner Head of Immigration at law firm Edwin Coe LLP , guides care homes through the process. What are a care home's sponsorship and compliance obli...

In our latest podcast looking at care home digital transformation our expert panel discusses: The future of care home telephone systems Modern digital call handling How using live chat and messaging apps saves time Retaining the personal touch The modernisation of care record keeping What is still not working when it comes to digital solutions Join our experts Ted Mellor from Sage , Katie Thorn fr...

Christie &  Co 's analysis of the UK care home market reveals that the number of deals  are at a 14 year high, significantly rebounding from the two years of rather subdued market activity. In our latest special industry-leading podcast we are joined by regional directors  Lee Howard and Rob Kinsman to discuss what will drive the buying and selling of care homes in 2023. Podcast hosted by...

We are delighted to chat with CoolCare on another special supplier podcast.   We discover how care homes are saving money and time by using administration software to help them through the cost of living crisis. Managing director Fiona Hale and sales manager Iain Corrigan explain how using an admin and workforce management system can save money and time. They discuss: How better rostering can redu...

In tough times we need our care staff to be well trained and to upskill where possible. With such tight margins, there is always a risk that corners could be cut. One area under pressure may be the training of staff who are needed to deliver the first class service residents deserve.  So how do you get value for money from your training budget? In our latest industry-leading podcast our expert pan...

As the cost of living crisis starts to bite, we bring together industry experts to share their tips and advice to help care homes save money and time. They discuss: Top tips around how to save money and time on staffing The use of volunteers  Asking everyone in the care home for money saving ideas How to find energy saving solutions in the care home Advice on improving food procurement and the cat...

Care homes must take their online reputation seriously. Hear some top tips on how to deal with online reviews from experts Reputation on this special Care Home Management magazine podcast. Good and bad online reviews must be responded to in a timely manner, and difficult conversations taken offline. A robust strategy around dealing with online reviews will help a care home business by boosting occ...

Care providers need advice and support when there is - or could be - an inquest into a death at a care home. This is a specialist area, and law firm Mills & Reeve helps providers through the inquest process to protect the care home and its long-term reputation. Tune into our special podcast featuring Mills & Reeve partner Chris Gough and principal associate Ruth Minnis .  They discuss: Hav...

In our latest special podcast looking at digital transformation, our experts offer more guidance to readers on how to make the best technology decisions for their care home. We also look at the risk from cyber criminals when it comes to protecting sensitive data and explain the help and support available during Cyber Security Month and beyond. Our experts discuss: Cyber Security month – don’t let...

In our special podcast, The Care Home Interiors Company 's managing  director Kerry Southern-Reason talks about how design does not have to change radically following the pandemic. Instead, she says, care homes should look for quick wins to keep everyone safe and keep energy costs down. Support the show Care Home Management is the UK's leading media brand for care home providers and mana...