CARE Failing Forward

Alfred Makavore , a key responder in CARE's Ebola response in Sierra Leone in 2014-2015, share's lessons about how to improve our COVID-19 response. "At first, we thought it was just a clinical problem, and we treated it like that." Alfred encourages teams to think beyond a clinical response, to understand what communities are facing, and to build trust. "We have to push aside the panic." Engaging...

Daniel Almeida from CARE's Latin America Regional office warns, "Don't lose sight of the real reason you are doing this work." He's talking about how to do advocacy more effectively in partnership with social movements. Do your political economy analysis , have clear communication with partners, invest for the long term, and expect to fail. He tells teams, "not to expect to have results that are 1...

Learn to act with imperfect information. Take calculated risks. Remember who is most at risk. Those are just some of the calls to action from Andres Gomez de la Torre , drawing on CARE's learning from Ebola response. Originally recorded in August of 2018, this podcast has critical lessons that CARE is using today in planning our COVID 19 response, and are an important call to action as we know som...

Melch Natukunda from CARE Uganda talks about trying to build the first ever financial services app that linked poor rural women to banks. What's the biggest lesson? "it’s not just financial services. Anything we do should be trying to lighten women’s burden and help her with the other challenges she’s dealing with.” It's also about remembering that, "at a bank, someone is looking at this project a...

Iain Dickson from Birdlife talks about his project, "Embracing Failures" which is developing a failure taxonomy that helps conservation organizations learn about the underlying causes of failure. What can we do to get better at learning from failure? "Just live it," says Iain. "We think about it as a complex overarching problem, but many of the solutions are simple." One of the key solutions they...

Episode Francophone:Sandra Georges de CARE Cameroon discute le projet CHAMPS, et la transition de supervision a l'autonomisation. Ils changeaient leur approche de "faire faire" a "faire avec" a "laissez faire". L'approche comprenne la transition graduelle, un changement d'avis sur le partenariat, et la confiance aux communautes. French Episode: Sandra Georges from CARE Cameroon talks about the CHA...

Kylie Hutchinson , independent evaluator and author of three books about evaluation and program planning:  Evaluation Failures: 22 Tales of Mistakes Made and Lessons Learned ,  A Short Primer on Innovative Evaluation Reporting , and  Survive and Thrive: Three Steps to Securing Your Program’s Sustainability talks about how to learn from common evaluation failures to improve impact and social justic...

Peter Lochery from CARE and Matt Freeman from Emory University discuss how research showed our programs weren't sustainable, and how admitting that failure helped drive innovation and national policy transformation in Kenya. They talk about 13 years of research partnership in the SWASH+ project--and how influencing policy has to be based on a willingness to admit what's not working, and an underst...

Learning to be less dogmatic about answering the most important academic questions, but instead focus on the practical questions that would allow project teams to "innovate and push" around creating sustainable programs for WASH in schools. Matt Freeman from Emory University and Peter Lochery from CARE talk about what they learned trying to create research that moved programs forward, and allowed...

"Fear of failure is the only thing that ensures your dreams won't come true." Hiba Tibi from CARE's Middle East and North Africa hub talks about what they're learning from programs that didn't work, and how they are using those lessons to improve sustainability and scale. A big lesson is that Women's Economic Empowerment programs have to focus on both gender equality AND solid business cases--but...

Holly Radice--CARE's Global Cash and Voucher Assistance Advisor--talks about the most common mistakes she sees when people implement cash programming. Some of her tips? Pay attention to GBV , focus on women and engage men , and most of all--don't be afraid of cash! There are lots of resources that can help you get it right.

Anne Sprinkel and Dipendra Sharma from CARE's Tipping Point project talk about the challenges in implementing RCTs, and the risk of sacrificing communities' needs to the methodological rigor that researchers demand. "Make sure you have a good reason for doing an RCT," says Sprinkel. Sharma adds, "Start with good programming, then build research around it." They also have some great tips for managi...

Zegeye Bante from CARE Ethiopia talks about working with youth VSLA, and what changes that requires from our traditional models. Youth are visionary and impatient, and want to meet their goals fast, so we have to accelerate our programming. At the same time, making sure that young people really understand the model, and that their parents and teachers accept and support the work we are doing takes...

Grace Majara and Takara Morgan talk about starting savings groups in Uganda's cities in 2008, with no experience, and no one on the team who had ever done it before. We assumed that the city VSLAs would be exactly the same as rural ones, and we were wrong. Differences in financial literacy, poor access to services, and the need to bring in people who understood the context are all key lessons from...

Camille Davis and Barack Kinanga talk about the challenges of creating savings groups (VSLAs) in emergency settings. Barack works in Yemen, where they have been able to create savings groups, but only by making a lot of adjustments to our traditional model. Not every context works for VSLAs, and it takes longer for people in crisis to build up savings than in development settings. We also have to...

Yawo Douvon et Barbara Jean Claude de CARE Haiti discute l'importance d'avoir le courage de dire quelque chose ne marche pas. Il faut du courage pour expliquer que les objectives ne sont pas realiste, et que nous risquons de ne pas tout accomplir. Avoir l'analyse du context--meme dans les cas d'urgence--le renforcement des rapports avec les bailleurs, la suivi des indicateurs, et la communcation s...

Yawo Douvon and Barbara Jean-Claude from Haiti talk about the importance of being bold when it comes to admitting that something won't work. It takes courage to point out that goals and expectations are unrealistic, and that we might not get everything done. Getting good context analysis--even in emergencies--building solid donor relationships, carefully monitoring data, and being proactive in com...

By popular demand, we've translated the August 1 Francophone episode into English. When CARE first started working with Village Savings and Loan Associations (VSLA) in Niger, we nearly broke the model because we were sure that we knew what to do, and women were wrong. Field staff were afraid to tell us that women were sharing out the money--a practice that is now a cornerstone of a global approach...

Episode Francophone. Quand CARE a commence le travail avec les Associations Villageois d'Epargne et de Credit (AVEC) au Niger, nous avons presque casse le modele parce que nous étions sûrs de notre approche, et que les femmes villageois se trompaient. Les animatrices avaient peur de nous dire que les femmes partagaient la caisse--ce qui est maintenant une pratique cle pour l'approche pour les mill...

In our second francophone episode, Huguette Sekpe Sossouhounto from CARE Benin/Togo talks about how CLTS (a common sanitation approach) failed in her project, and how communities helped them find a Plan B that works. What are the key lessons learned? Pay attention to signs that something is going wrong, and then, "talk to the communities about what their dreams are, and how they can achieve those...

When it comes to HIV/AIDS prevention and treatment programs, the approach is simple: find people who are at risk, test them for HIV, then link them to treatment if necessary. But what happens when the people most vulnerable to the virus don’t want to be found? Sandra Georges from CARE Cameroun’s PEPFAR-funded CHAMP program describes a time when “the usual approach” didn’t work, forcing their team...

Katie Pons from CARE talks about a current research effort to learn from what goes wrong based on CARE's evaluations . Using a qualitative analysis program called MAXQDA , Katie and her colleagues have been doing a meta-analysis to give us a more structured way to talk about failure, not just case by case, but in the broader systems sense. Listen to the podcast, and then tell us what reports you w...

Mike Mukirane from Uganda's West Nile team talks about an attempt to recruit and pay midwives for a CARE project through the local government system. Because we didn't know enough to set it up well, the midwives went for 6 months without getting paid, "working tooth and nail" the whole time. Learning more from other partners' experience, thinking more carefully about contract requirements, and und...

In our first ever Francophone episode, Fanomezantsoa Randrianarisoa from CARE Madagascar talks about what happens when you launch an experimental monitoring system before partners are ready for it. Besides challenges getting the data you need, there are serious risks to sustainability. Investing in people's skills, creating back-up plans, and aligning with global systems are some of the solutions....

Ian Lathrop from USAID’s LEARN project talks about how to show the art of humility, and learn from failures so we don’t repeat them. After action reviews, pause and reflect, and having leaders model behavior are all practical actions he suggests for getting better at this. Some of the resources he suggests to create space for learning from failure are USAID Learning Lab - CLA Maturity Tool Resourc...