Car Dealership Guy Podcast

Today I’m joined by Jessica Stafford, SVP Consumer Solutions at Cox Automotive. We dive into the how car buying behavior is evolving, why consumers are embracing AI faster than dealers and much more. This episode is brought to you by: 1. Numa - Numa is the first AI agent platform for auto dealerships. Address communication breakdowns with customers and get full visibility into all service interact...

Today's show features: Lonny Soza, President of Post Oak Motor Cars Jeremy Beaver, CEO of Del Grande Dealer Group This episode is brought to you by: Impel – Dealers everywhere are delivering concierge-level customer experiences with Impel's AI Operating System. Learn how to ditch disjointed customer engagement at https://impel.ai/CDG Interested in advertising with Car Dealership Guy? Drop us a lin...

Today I’m joined by Greg Smith, VP operations at Leaven Automotive Group. We dive how he became the #1 Volkswagen CPO dealer in Canada, why he’s mystery shopping his own stores every month, his loss-leader strategy behind auction purchases and much more. This episode is brought to you by: 1. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t hav...

Today's show features: Brian Benstock, Partner/GM of Paragon Honda & Acura Len Short, CEO of Lotlinx Larry Morgan, Chariman of Morgan Family Ventures This episode is brought to you by: CarNow – CarNow isn’t just about flashy features or marketing buzz. It’s about helping dealers actually sell more. One store moved from a 3% close rate to 30% in just a month by switching to our connected platform....

Today I’m joined by Eric Rea, CEO of Podium. We dive into the state of Dealership AI in 2025, the questions dealers should be asking to stay ahead, why 10% of US dealers are using Podium's AI and much more. This episode is brought to you by: 1. Qmerit - Selling EVs can have a lot of friction points. But home charging installation shouldn’t be one of them. That’s why dealers and automakers trust Qm...

Today's show features: Gerry Raymond, President of Gerry Raymond Automotive Andy Wright, Managing Partner of VINART Automotive Group This episode is brought to you by: CarNow – CarNow isn’t just about flashy features or marketing buzz. It’s about helping dealers actually sell more. One store moved from a 3% close rate to 30% in just a month by switching to our connected platform. That’s the kind o...

Today's show features: Raul Gomila, General Manager of City KIA of Greater Orlando Devin Daly, CEO at Impel Paul Sansone, Jr, Owner of Sansone Jr's Auto Group This episode is brought to you by: Transunion – TransUnion brings clarity to marketing chaos by delivering a 360-degree view of your customer, helping you deepen your insights, accelerate your decision making, and better measure the impact o...

Today I’m joined by David Thomas, Director of Content Marketing at CDK Global. We dive into why dealership's ease of purchase is crashing right now, why credit denials are racking up, the fate of the EV market post tax-credits and much more. CDK Global’s Q2 Ease of Purchase Study – https://carguymedia.com/cdkglobal

 CDK Global’s most recent EV study – https://www.cdkglobal.com/insights/most-ev-ow...

Today's show features: Vinay Shahani, Senior vice president, U.S. Marketing and Sales at Nissan USA Jason Graciano, General Manager at White Plains Honda Nate Brandt, General Manager at Ozark Chevrolet This episode is brought to you by Transunion – TransUnion brings clarity to marketing chaos by delivering a 360-degree view of your customer, helping you deepen your insights, accelerate your decisi...

Today I’m joined by Johnny Cantrell, Executive Vice President at Shottenkirk Automotive Group. We break down his playbook for installing new operators and setting them up to win, the patterns he’s diagnosed across 29 stores nationwide, the tech powering their inventory ops, and more. This episode is brought to you by: 1. Impel - Impel AI helps you drive loyalty with proactive, personalized service...

Today's show features: Alex Perdikis, CEO-Owner of Koons Motors Alex Lawrence, CEO of EV Auto Brian Wieland, Used Inventory Director at Van Horn Automotive Group This episode is brought to you by Transunion – TransUnion brings clarity to marketing chaos by delivering a 360-degree view of your customer, helping you deepen your insights, accelerate your decision making, and better measure the impact...

Today's show features: Andrew Suntrup, Vice President of Operations at Suntrup Auto Group Mike Cavanaugh, Regional Vice President at Lithia & Driveway This episode is brought to you by: Experian Automotive — Wasted advertising spend, undelivered messages, and missed opportunities are just the start of dealers' challenges. Today's consumers expect personalized experiences, making it essential to ke...

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Scott Traylor, Vice President of Sales at Mia, and Tom Eggers, CMO of Covert Auto Group. This episode of the Car Dealership Guy Podcast is brought to you by Mia: Mia - Your 24...

Today's show features: Jonathan Smoke, Chief Economist at Cox Automotive Jeff Zonen, Operating Partner & Executive Manager at Infiniti City of Queens, Infiniti City of Massapequa & KIA City of the Bronx This episode is brought to you by: Experian Automotive — Wasted advertising spend, undelivered messages, and missed opportunities are just the start of dealers' challenges. Today's consumers expect...

Today I’m joined by Shane Wood, General Manager at Bruce Titus Automotive Group. We dive into why a shortage of Ford technicians is pushing dealerships into economic warfare, how a service drive bottleneck kills profitability, how he built dealership-wide trust—and more. This episode is brought to you by: 1. Cox Automotive - From virtual assistants and gen AI to automation and predictive insights,...

Today's show features: Grant Cardone, CEO of Cardone Capital Tina Tasche, Innovation and Technology Specialist at Van Horn Automotive Group This episode is brought to you by: Experian Automotive — Wasted advertising spend, undelivered messages, and missed opportunities are just the start of dealers' challenges. Today's consumers expect personalized experiences, making it essential to keep their co...

Today's show features: Matt Bowers, Owner of Matt Bowers Automotive Group Jade Terreberry, Sr. Director at Cox Automotive (Autotrader) Jake Lebowitz, Dealer Principal at Raceway Auto This episode is brought to you by: Nomad Content Studio – The team behind the dealers you actually see online. Nomad works in your dealership to build a brand new pipeline of sales driven by social media content. They...

Today I’m joined by Ted Rubin, President of ActivEngage. We dive into why dealers don’t need more leads — they need better ones, the danger from AI that dealers don’t see coming, why a human touch is still the missing peice and much more. This episode is brought to you by: 1. Auto Hauler Exchange - Ship Smarter. Pay Less. No Middlemen. Tired of brokers driving up costs and slowing you down? Auto H...

Today's show features: Dennis Gingrich, Sales & Finance Director at The Niello Company Alex Casebeer, GM/Dealer at Capitol Subaru of Salem, Capitol Nissan of Salem This episode is brought to you by: Nomad Content Studio – The team behind the dealers you actually see online. Nomad works in your dealership to build a brand new pipeline of sales driven by social media content. They’re the same team b...

Today I’m joined by Anthony Marino, President of Marino Chrysler Jeep Dodge Ram. We dive into his P&L sheet and get a raw view at what drives his business, How he calculates a good investment vs. a wasted expense, the culture rule that drives customer loyalty and much more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment solution that's built into CDK solutions...

Today's show features: Todd Caputo, President at Todd Caputo Consulting Jen Morand, President of Chicago Automobile Trade Association Doug Horner (@benzsandbowties), General Sales Manager at Mercedes-Benz of North Olmsted This episode is brought to you by: Nomad Content Studio – The team behind the dealers you actually see online. Nomad works in your dealership to build a brand new pipeline of sal...

Today's show features: Kyle Coleman, President/CEO of Coleman Automotive Group Harry Campbell, Owner at The Rideshare Guy Cody Harris, Sales Manager at Stephen Wade Auto Center This episode is brought to you by: Podium – Don’t miss another lead. With Podium’s AI BDC, dealerships are seeing an 80% increase in after-hours appointments by handling leads 24/7. Instantly respond to inquiries, book test...

Today I’m joined by Monik Pamecha, CEO and founder of Toma. We unpack why they embedded in Oklahoma dealerships for months, how that groundwork attracted top VCs, and why Toma refuses to build one-size-fits-all AI. This episode is brought to you by: 1. Toma - If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your...

Today's show features: Dustin Collins, VP Director of Operations at Bill Kay Auto Group Scott Traylor, Vice President of Sales at Mia Jon Alcorn, Operating Partner at Dogwood Automotive This episode is brought to you by: Podium – Don’t miss another lead. With Podium’s AI BDC, dealerships are seeing an 80% increase in after-hours appointments by handling leads 24/7. Instantly respond to inquiries,...

Today I’m joined by Ben Faricy, President at The Faricy Boys. We get into his game plan for expanding across Southern Colorado, why he's starting to let go and give his GM's permission to succeed, how hiring a leadership coach was the catalyst unlearning bad habits and much more. This episode is brought to you by: 1. Toma - If your BDC or Service Advisors are buried in calls, it’s time for a smart...