Capital H Podcast

Today, nearly every organization is grappling with how to transform the experiences their workers have every day. Employers winning in today's hypercompetitive market deeply understand their workers, declare what they stand for as employers, and then live up to those expectations. Deloitte's Colleen Bourdeaux and Courtney Sherman are joined by Ramondy Thermidor from Memorial Sloan Kettering Cancer...

To prepare for a future in which crisis is business as usual, companies have an opportunity now to shift their thinking about talent and many aspects of work. Today's senior executives are struggling with an urgent talent crisis: the Great Resignation. How can leaders handle the present, while also preparing for the future? In this episode, host David Mallon is joined by Jonathan Pearce and Nic Sc...

Business leaders have the opportunity to redesign strategies and operating models, placing skills at the center of talent practices rather than the traditional job-focused mentality. Michael Griffiths, Deloitte's lead for Learning Consulting practice, discusses skills-based organizations with Julie Dervin, who has been leading a skills-based transformation at Cargill, and John Boudreau, an academi...

Organizations must create an intentional tech mix based on desired experiences and business outcomes in a rapidly evolving landscape. In part 2 of our Digital Workplace series, Deloitte's John Brownridge and Chris Havrilla discuss trends in the digital workplace and the landscape and considerations of how organizations can create an intentional technology mix based on desired experiences and busin...

There has been a historic shift in the future of work. Since the onset of the pandemic, many have hailed the digital workplace as a solution to everything from business continuity to workforce engagement and retention. Organizations are betting big on virtual and hybrid work as the new ways of working. In part 1 of our Digital Workplace series, we analyze today's digital workplace landscape.

The pandemic strained and tested the worker-employer relationship. This special report explores one central question: How might the worker-employer relationship evolve to meet the opportunities and challenges of the future? Going forward, employers should prepare for multiple futures of the evolving employer-worker relationship. In part 2 of our 2021 Global Human Capital Trends Special Report seri...

The pandemic strained and tested the worker-employer relationship. This special report explores one central question: How might the worker-employer relationship evolve to meet the opportunities and challenges of the future? Going forward, employers should prepare for multiple futures of the evolving employer-worker relationship. In part 1 of our 2021 Global Human Capital Trends Special Report seri...

The COVID-19 pandemic brought on the future of work in accelerated bursts and swept in sooner than expected, creating an urgent need for new maps, new mindsets, and new strategies. In this episode, we assembled a roundtable of Deloitte Human Capital leaders to help us understand the future of work in a post-pandemic world armed with a human approach and an enterprise mindset.

COVID-19 pushed organizations to challenge their workers to expand their roles to anything that needed to be done; workers were able to rise to the challenge. The workforce adapts more dramatically than many would have expected when faced with so many new challenges. In this episode, we'll hear from Barbry McGann, executive director of the office of CHRO Solution Marketing at Workday, about how sh...

COVID-19 was a rude awakening for workforce strategy planners. It quickly became very clear that retrospective metrics and measurements that describe the workforce's current state severely limit an organization's ability to survive disruption—let alone thrive in it. In this episode, we'll examine results from the 2021 Deloitte Global Human Capital Trends survey and learn why 47% of executives said...

It isn't news that new technological advancements are disrupting the world of work. However, the view of how technology fits into work has traditionally been narrowly focused on technology as a tool and enabler. But this approach is starting to change; more organizations are constructing "superteams" that integrate technology as part of the team to fundamentally rearchitect work. In this episode,...

The human and economic impacts of COVID-19 forced all organizations to enact radically new ways of working and operating. Organizations responded to a sudden, unforeseen crisis that changed and confounded efforts to predict and plan for events. Having a plan to deal with the unexpected isn't all organizations need in such times. Even more mission-critical is a fundamental mindset shift from surviv...

COVID-19 proved that people and organizations are capable of tremendous growth in a crisis. Now, the challenge for many organizations will be to sustain this momentum and discover new ways to thrive in the long term, even as disruption constantly resets the path forward. In Season 7 of Capital H, we dive deeper into these topics and chapters in our 2021 Global Human Capital Trends report to explor...

In today's disruptive environment, are organizations evolving past traditional large-scale transformation? We see it time and time again. After inserting the plans, processes, and people into transformation efforts, organizations are often conforming to a vision that's already obsolete. Today we explore how organizations can build resilience to help preempt the need for transformations and how we...

Do you believe that human characteristics and abilities can grow and change over time? If you do, you hold what is called a growth mindset. In this episode, we discuss how a growth mindset can shape individual beliefs and behavior. We also explore how growth mindsets can be cultivated in an organizational context to improve culture, performance, and diversity, equity, & inclusion.

In response to unrelenting disruption caused by both technological advances and the COVID-19 pandemic, many leaders are rethinking how they value and invest in their workforces. In today's episode, we dig deep into what talent marketplaces are, the benefits they provide to workers and organizations, and considerations for leaders as they endeavor to create these marketplaces.

The global pandemic has dramatically changed the flow of work and likely expedited workplace shifts that were already primed to occur. As organizations continue to start to reopen offices and have employees return to work there are a many experience and safety elements to consider.

Looking back on 2020, almost everything about the employee experience has changed. From furloughs to remote work, today's employees must navigate a constantly changing environment while simultaneously prioritizing their own health and safety. It's a situation that requires resiliency and that's exactly what we're focusing on in Capital H Season 6. Join us as we explore how, despite historic disrup...

On this season of Capital H, we explored how three P's—purpose, potential, and perspective—can help organizations remain distinctly human in a technology-driven world. This episode brings together authors of our 2020 Human Capital Trends report to recap some of our favorite moments and explore how embracing these trends can better prepare organizations for the future. You'll also hear from previou...

Next-generation metrics have become pervasive in professional sports because they ask the right questions about player value. So why not apply that approach to the workforce? On this episode of Capital H, we explore how top organizations are developing advanced forward-looking metrics that go beyond people analytics to reshape the talent experience and combat uncertainty.

Knowledge creation and curation are key competitive differentiators. Today's digital, hyperconnected era presents new opportunities and challenges around knowledge management. On this episode of Capital H, Hans Visschers, global head of knowledge management at Philips, shares insights from Philips' knowledge management transformation and tips for "starting small." Plus, Deloitte leaders offer thei...

Reskilling is a frequently discussed topic in human capital circles, but as our 2020 Human Capital Trends report indicates, reskilling alone may not be a sufficient path forward. In this episode, Deloitte's David Mallon chats with Allison Salisbury SVP of Employer Solutions at Guild of Guild Education to hear how her organization is redefining adult education through company tuition reimbursement...

The dizzying pace of technological advancement and workforce evolution has created a growing set of ethical challenges. As organizations operationalize the working relationships among humans, teams, and machines, how can they also anticipate and address potential ethical concerns? On this episode of Capital H, we explore how organizations can adjust their day-to-day product development and decisio...

As the workplace and nature of work evolve, companies are forced to constantly revisit compensation strategies. Our 2020 Human Capital Trends report revealed that a majority of respondents see compensation as a critical issue, but just 9 percent feel prepared to address this trend. In this episode of Capital H, Deloitte leaders explore trends, challenges, and opportunities for rethinking compensat...

On this episode of Capital H, Deloitte's Brad Denny checks in with Jensen Harris, cofounder and chief technology officer of Textio, an AI-powered writing tool. They discuss ways Textio is being used to collaborate with people in a novel, integrated way compared to other word processing technologies. This episode also covers superteams and the workforce trends that have given way to collaboration b...