Cap & Gown

It is incredibly important to find your most at-risk student populations to provide them the support and care they need. Because of the pandemic and the new way campus life and instruction is delivered, this group will most likely look very different from what it has in the past.  Listen to Rachel Phillips-Buck, Macmillan Learning's Sherry Woosley, and hospitality expert Anthony Melchiorri ex...

Moving towards the 2020 fall semester, Higher Education professionals are working to make decisions about how to keep students, staff, and faculty safe while delivering on the promise of a connected community.  Listen as Rachel Phillips-Buck and Anthony Melchiorri discuss: 1) How to anticipate your students’ mental and physical health needs, 2) How to design your spaces, technology, and servi...

Anthony and Rachel address leadership, representing the voice of the student, helping the students who need it most, and articulating the “why” behind student development.

Rachel Phillips-Buck hosts Anthony Melchiorri, an industry expert in service culture, crafting memorable experiences and creating clean and safe spaces. Anthony is genuine and unapologetic in his pursuit of excellence. They will talk about what's next for higher education and detail best practices for making your campus safe for an in-person fall start.