Laura Nicol

Calling Operator with Laura Nicol

Business EN ↓ 58 episodes

Join Laura Nicol (your host) as she dials into the stories of startup operators in the trenches of building and scaling companies. Together, we master the art of ‘building the plane while flying it', drawing on insights from leaders and rising stars at companies like Tracksuit, Canva, Culture Amp, Atlassian, me&u, Airwallex, Eucalyptus, and more. Laura's day job is Chief of Staff to Maxine Minter﹢Co Ventures—all views shared on this podcast are her own.

Author

Laura Nicol

Category

Business

Podcast website

anchor.fm

Latest episode

Dec 8, 2025

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Episodes

Ep 32. Coaching with Maxine Minter: How to Be the Best on the Field as a High-Impact, High-Performing Startup Operator 30.09.2024

Today, I'm connecting with Maxine Minter, executive coach, founder of Co Lab, and General Partner of Co Ventures. Coaching and mentoring leapfrogging someone’s career trajectory has been a key theme percolating our recent episodes, SO… recognising that having a coach is a privilege and perhaps more uncommon at the operator level in the ANZ ecosystem; this is a SPECIAL EPISODE to help open source s...

Ep 31. Growth Enzyme Mindset: Taylor Fox-Smith on Academia, Channel Partnerships and Building Community at Airwallex 16.09.2024

Today, I'm connecting with Taylor Fox-Smith, Head of Community Partnerships at Airwallex. In this episode, we explore Taylor's formative years and Montessori education and dive into her latest project: building the community function at fintech unicorn Airwallex, a cross-border payments company. We also unpack her lessons from scaling channel partnerships across various stages and verticals (PropT...

Ep 30. Emily Robinson on Scaling with Purpose: From Leading People and Culture at Linktree to Driving Growth as GM at Kic 02.09.2024

Emily's an incredible people and operations leader who is passionate about doing things differently. Her latest project is Kic, a fitness app quashing diet culture—founded by Laura Henshaw and Steph Claire Smith. In this episode, we explore her journey from corporate to startup land; leading inside a unicorn to a bootstrapped company with year-on-year growth. There were so many, but highlights inc...

Ep 29. Building Scar Tissue: Albert Patajo’s Path from Venture Capital to Fatherhood and Scaling Nexl Beyond Series A 19.08.2024

In this episode, we explore Albert’s journey from growing up as an immigrant in Australia to becoming a startup leader and new dad to his daughter, Ava. Albert is a true fundraising nerd, and watching him level up on his way to Victory Road is a joy. We dive into how he built conviction to leave venture capital and step into a leadership role at Nexl—a vertical SaaS company that provides collabora...

Ep 28. From Rowing to an All-Women-Founded Exit: Maddi Ingham’s Playbook for Building Unstoppable Chief of Staff Partnerships and Mastering M&A 05.08.2024

In this episode, I dial into a conversation with Maddi Ingham, 2x Chief of Staff, now working in stealth on her next venture. Maddi's career is a testament to her commitment to creating a better world for people and the planet. We explore her journey from management consulting to her catch-all role in Verve Super’s acquisition—a remarkable all-women-founded exit celebrated as “the business story w...

Ep 27. Mikayla Hopkins on Building a World-Class Marketing Function and Brand at Tracksuit—Journey from Beer to Beauty to B2B SaaS 22.07.2024

Mikayla builds brands people can't stop talking about. Her latest project is Tracksuit, recognised in The Generalist's Future 50 list as one of the world's highest potential startups. We dive into her career journey from beer to beauty to B2B SaaS; the bumpy (but amazing) road of marketing leadership to $15 million ARR at Tracksuit; the challenges of rapid growth; her experience serving in her fir...

Ep 26. A new era, Handing over Calling Operator to Laura Nicol, from front row with Anna Wintour to Chief Of Staff at Co Ventures 08.07.2024

Episode summary: This week, we’re thrilled to introduce Laura Nicol, the new host of the Calling Operator podcast! In this special transition episode, we get to know Laura and her incredible journey—from the front rows of London Fashion Week beside Anna Wintour and Vivienne Westwood to the picturesque Queenstown, New Zealand, where she was among the first employees at First Table, and finally, her...

Ep 25. Shilpa Mohan's journey from award winning interior designer to head of ops at ProcurePro and finding confidence through changes 24.06.2024

Episode summary: This week, we sat down with Shilpa Mohan, Head of Operations at ProcurePro. We explore themes of confidence, career transitions, and true self-belief beyond external validation. Shilpa shares her inspiring vision for diversity in startups, highlighting the positive changes happening in the ecosystem. Tune in for personal stories, insightful discussions, and thought-provoking ideas...

Ep 24. Georgia Marshall on Building community, co-living across the world and small changes for big impact 12.06.2024

Episode summary: This week, Georgia Marshall takes us through her journey from Fishburners to founding Humans for Good and Flock. Georgia shares her experiences building communities, running pitch nights, and developing Flock, a database of diverse communities. Discover how she creates meaningful connections and leverages no-code tools. Perfect for anyone interested in community building and the f...

Ep 23. Jared Bergman's Journey to Vow — From Bionic Eyes to Blowing Up the Bioreactor (Not Literally, Yet) 13.05.2024

Dive into Jared Bergman's journey on this week's episode, where he shares his transition from developing bionic eyes at university to pushing the boundaries of biotech at Vow. Discover the thrilling world of engineering innovative solutions for sustainable food production. This episode is a must-listen for anyone intrigued by the intersection of technology and sustainability—where science meets th...

Ep 23. Gaby Howard on Navigating the Shift from Founder to Operator in Tech: Insights from Carted and Flaunter 23.04.2024

This week, we delve into Gaby's journey from founding Flaunter to spearheading operations and growth at Carted. Gaby takes us through her unique journey back to an operational role after experiencing the highs and lows of being a founder herself, the shifts in mindset and approach required when moving from leading your business to amplifying someone else's vision. Guest ideas? Do you have an opera...

Ep 22. Polina Nesterova on Pioneering Meaningful Change in Health Tech with Neurode, Inventia Life Sciences, and HealthMatch 01.04.2024

Resources mentioned: Radical Candor, Kim Scott  Spades, Hearts, Diamonds feedback framework  Outlive, the science & art of longevity, Peter Attia     Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is to open-source stories from startup operato...

Ep 21. Emma Earley From Unconventional Paths to Remarkable Outcomes: Defying Norms & Embracing Inclusive Leadership at Remarkable 18.03.2024

Resources mentioned: Fair Play by Eve Rodsky Emotional Agility by Dr. Susan David Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at build...

Ep 20. Deanna Hood on Becoming a technical leader in Health Tech robotics at Vexev and Inventia, Embracing Learning as a Skill and Shattering STEM Stereotypes. 04.03.2024

Find Deanna here: TikTok / @deanna.stem Instagram   @deanna.stem https://dhood.io/  Resources mentioned:  Quiet: the power of introverts in a world that can't stop talking Brave not Perfect: Fear less, Fail more and Live Bolder https://www.meetup.com/

Ep 19. Sam Garven from dreaming of living in the forrest studying gorilla's to people leadership at ZipCo, Kinde + more 20.02.2024

You can find Sam here on Linkedin  Resources mentioned:  WGEA report: Gender Pay Gap Fair Work amendments 2024  Josh Bersin Podcast Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is to open-source stories from startup operators across various...

Ep 18. Holly Brooks - From Childhood in Doha to Overcoming Early Career Hurdles, Achieving Her Dream Job at Startmate 05.02.2024

Resources mentioned in this episode: MKT1 Newsletter Half of a Yellow Sun by Chimamanda Ngozi Adichie The Kite Runner by Khaled Hosseini  The Body Keeps the Score by Bessel van der Kolk M.D.   Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is...

Ep 17. Nicole Meaker on studying Engineering in adulthood, figuring out what you actually find interesting and working at Marqo as a Product Manager 23.01.2024

Listen to this interview with Nicole Meaker and dive into...  Unexpected Paths Lead to Rewarding Careers : Nicole's journey into tech was unplanned. Despite an initial lack of interest in math and science, her diverse experiences, including working in bars and a call centre, led her to discover a passion for technology. A reminder to never forget the importance of exploring and being open to unexp...

Ep 16. Alex Crawshaw from boarding school to a grad job at Deloitte and then finally landing a dream role at Halter 10.09.2023

Alex Crawshaw is a finance manager and chartered accountant at Halter, a New Zealand AgTech startup on a mission to enable farmers to run more productive and sustainable farms. Alex grew up in NZ and went to boarding school (with her now founder, Craig Piggott!) before university which ended up with her landing a grad job at Deloitte. We chat through Alex's journey, passion for her role at Halter...

Ep 15. Dr Izzy Bigio from six years at med-school, to two years as a Doctor and then a massive personal rebrand before landing at Blackbird as a community partner 21.08.2023

** Apologies for the radio silence! I have moved interstate, had some tough family news and am also at a new job - this episode is an absolute banger to come back to, so please enjoy 🙏 ** This week I sat down with Dr Izzy Bigio, Blackbirds Aotearoa-based Platform manager and my first colleague to come on calling operator. Izzy takes us through her journey to start-ups, after being fixated on med...

Ep 14. Gemma Clancy & Will Richards, creators of the Overnight Success newsletter talk about building something from nothing 26.06.2023

Interesting in Overnight Success? find them here Resources mentioned:  Acquired podcast  Tech Safari  Acquisitions anonymous  Lennys newsletter    Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is to open-source stories from startup operators...

Ep 13. Monica Masaoka from Airwallex on pushing against the conventional path, going from retail at Mecca to Zip co and finding her place in RevOps at Airwallex 12.06.2023

Resources mentioned:  Scaling People, Claire Highs Johnson Rosalyn Santa Elena, RevOps influencer   RecOps Impact Newsletter, Jeff Ignacio   Pavillion University    Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is to open-source stories from...

Ep 12. Royina Bakshi from Nutromics on turning adversity into a superpower and finding the perfect spot in a MedTech hardware start-up 08.05.2023

Resources mentioned:  Influence: The psychology of persuasion  Inside the nudge unit: how small differences can make a big difference Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is to open-source stories from startup operators across variou...

Ep 11. Carrie Gray from Atlassian on being a humming bird person and using her experience to cross pollinate the world 18.04.2023

Resources mentioned in this episode:  Atlassian Playbook Atlassian Team 2023 online event Elizabeth Gilbert: the Curiosity-Driven life podcast TedTalk - Hire a Mum Midset: Ben Crowe: Mojoespresso Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator...

Ep 10. Garry Williams on a non-linear pathway into tech, loving life at Tractor Ventures and hard life stories 06.03.2023

**Content warning at the bottom of this section**       ** Please note that this episode touches on grief and murder and may be distressing for some listeners. If you or someone you know is experiencing grief, please visit the below resources  and remember to take care of yourself. https://www.beyondblue.org.au/  Griefline 1300 845 745 Lifeline 131 114  Headspace  1800 650 890 Guest ideas? Do you...

Ep 9. Estelle Berton on landing at Eucalyptus, the power of peer learning and removing 'sorry' from your vocabulary 13.02.2023

Resources mentioned:  Podcast, Radical Candor Podcast, the imperfects John Cutler, LinkedIn  Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they exc...

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