Nathan Resnick
Caffeinated
Exploring all things customer service at Fortune 500s, venture backed startups, unicorns, and more.
Be sure to visit the podcast's website and support the creator: caffeinatedcx.com
Author
Nathan Resnick
Category
Podcast website
Latest episode
Jan 3, 2024
Where to listen?
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Episodes
Befriend Your Customers with Cinthia Merlos | Caffeinated 005 09.05.2023 16:21
Hey! Back with another episode on Caffeinated, this time host Nathan Resnick was fortunate enough to be joined by Vexi's very own Cinthia Merlos, who let us know the in's and out's when it comes to running a credit card company... in Mexico. It' s a really interesting episode and I am so glad we managed to go through so much information, especially around customer service and how t...
Your passwords could soon be useless with Kevin Goldman | Caffeinated 004 26.04.2023 14:44
Could our passwords become useless in the next few years? Probably. Hey everyone, Caffeinated is back featuring host Nathan Resnick . This week, we have a special guest joining us, Kevin Goldman , the Chief Design Officer of Trusona . Kevin is an expert in cybersecurity, innovation, and product marketing, and he's here to talk about one of the most pressing issues of our time: online securi...
Here's how to handle Customer Support With Elysha Ames | Caffeinated 003 26.04.2023 16:28
Episode 3 of Caffeinated talks all things digital with Elysha Ames , the Head of Growth at tilr , and host Nathan Resnick . With the world becomes increasingly digital, online communication has become an essential bridge for businesses to connect with their customers. Elysha's experience from working in the early days of social media has given her a unique perspective on how to navigate the...
Neville Boston On Building Through Chaos | Caffeinated 002 09.04.2023 17:42
Excited to share our latest podcast episode featuring Neville Boston , founder and CSO of Reviver , a groundbreaking startup modernizing the automotive industry with digital license plates. In this episode, Neville joins our host Nathan Resnick to discuss his experience building Reviver through strategic partnerships, surviving recessions, navigating chaos, and his vision for the future of the...
AudiencePoint's Paul Shriner on growing an email software | Caffeinated 001 16.03.2023 19:15
It was a pleasure having Paul Shriner come on to the podcast to discuss everything around email, sales and the future of SaaS. If you didn't already know, Paul is the co founder of AudiencePoint, providing data and management for many professional clients. In this episode, we talk and discuss optimizing your emails to fit around your customers.
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