Bytes and Banter

In episode 11, Nicole Sims from Robert Half helps us unpack the 2025 Salary Guide and the latest trends shaping the tech industry. We discuss the “Great Stay” phenomenon, strategies employers use to attract and retain talent, and the growing demand for skills like AI, machine learning, and cybersecurity. Nicole highlights the value of upskilling, flexible staffing solutions, and timely hiring deci...

In Episode 10 of Bytes and Banter, Tim Lawes shares his career journey from selling Yellow Pages to working in the world of enterprise AI. Tim reflects on his experiences in IT service management, including a military contract and managing a service desk, and emphasizes the importance of empathy and building strong relationships in sales. He also talks about his transition to Symphony. AI and the...

In this episode host Rocky McGuire sits down with Daniel Thomas, Principal Analyst at Informa Tech, to explore the latest findings from the HDI State of Tech Support report. We dive into the key trends shaping the future of tech support, from hybrid work challenges to the skills that matter most for today’s IT professionals. Discover how AI is enhancing—not replacing—human roles, and how the shift...

Your Career Toolkit: Job Search Strategies from Robert Half CTA: Job Search Landscape 2024: Planning Your Next Career Move https://www.roberthalf.com/us/en/insights/job-market-outlook?utm_source=alliance&utm_medium=external-link&utm_campaign=v2_all_thought-leadership_all_rht&utm_content=2024-q3-hdi-podcast When was the last time you truly reflected on your career? Whether you’re active...

Dan Turchin is the CEO and Founder of PeopleReign, the leading AI platform for IT and HR employee service automation. He is a member of the Forbes Technology Council and has hosted over 300 episodes of the popular “AI and the Future of Work” podcast which has a community of more than a million listeners. Prior to PeopleReign, Dan was the CEO of AIOps leader InsightFinder. Previously, he co-founded...

Tony North, a 26-year technology industry veteran, shares his incredible journey from being an adopted child to a Marine Corps veteran to a tech professional. Tony and host Rocky McGuire share personal stories of resilience and growth, shining a light on the power of mentorship. The discussion ranges from the evolution of tech teams to boosting customer experiences with self-help portals and autom...

With digitization, cloud migration and a flood of AI-related tools emerging onto the scene, many businesses are trying to eliminate their tech debt. In addition, the tech skills gaps are widening. This complicates an already complex array of ever-evolving business priorities for technology leaders — and threatens their teams’ ability to complete critical projects and meet long-term goals. Tune int...

Growing up in Poland, under the Iron Curtain, living through martial law and once a 13 year old girl, only able to speak Polish and Russian, with a dream of the world outside of the curtain. Patrycja went on to gain a Masters in teaching and foreign languages, ultimately, leading her to tech. Patrycja fell in love with the tech world while leaning into pivotal moments coming in the least expected...

With over eighteen years of executive coaching, speaking, research, and professional experience, Kirk’s perspective is simple and unpretentious and his suggestions are applicable and undiluted. Kirk understands that your work life is more than a commute and a paycheck. You will spend most of your conscious week at work, thinking about work, or driving to work. Therefore Kirk believes in seeing you...

Let’s discuss the challenges organizations face when contemplating hiring full-time process engineers, the attractiveness of larger paychecks, the trend towards hybrid work environments, and strategies to invest in and retain talent. Special guest Michelle Perella provides insights from Robert Half's "Demand for Skill and Talent Report," a valuable resource for both job seekers and hiring managers...

Whether you need to recruit technology professionals for your team or you want to find a job in tech, Robert Half’s Salary Guide helps you understand what to expect as you navigate the hiring market. The guide explores the jobs in greatest demand in technology, what firms are doing to attract and keep talent, and how much professionals can earn in 2024. Learn more about the data and insights in th...

Rocky McGuire and Terri Oropeza talk about what to expect in the transformation from Livestream to Bytes and Banter. ----------------------------------------------------------------------------- HDI Local Chapters is an all volunteer not-for-profit that brings Technical Support professionals together to connect, share and discuss common challenges, and learn from industry innovators and each other...