BusinessTalk

In 1979, the Iron Horse Music Hall opened inside a nondescript storefront on Center Street in Northampton — and launched four decades of music and memories. After it was shuttered a few years ago, the nonprofit Parlor Room Collective decided to not only reopen it, but fix what needed fixing while keeping its intimate model intact. On the next episode of BusinessTalk, Parlor Room Collective Executi...

When BusinessWest celebrates its Difference Makers class of 2024 on April 10, one of the honorees will be Delcie Bean, who has been a fixture in the region’s IT space for the past two decades — and has begun to grow the footprint and reach of his company, Paragus Strategic I.T., well outside it. On the next episode of BusinessTalk,  BusinessWest  Editor Joe Bednar talks with Bean about that growth...

Tourism is critical to the economic energy of Western Mass. — it’s often the first experience people have with the region, and can be a strong factor in whether they want to move or work here. And the annual economic impact of visitors — at tourist attractions, restaurants, hotels, conventions, and events — soars into the hundreds of millions of dollars annually. On the next episode of BusinessTal...

Today’s zoos — the best ones, anyway — have come a long way from what they used to be, and the Zoo in Forest Park and Education Center is a prime example, honing over the years its focus on education, conservation, and rehabilitation, and bringing much of that education into the community through its programs. On the next episode of BusinessTalk, BusinessWest  Editor Joe Bednar talks with Sarah Ts...

Hannah Rechtschaffen has long been passionate about the intersection between the arts, economic growth, and community building, and she’s found a place for all that and much more as director of the Greenfield Business Assoc., which promotes the city and region and works to elevate the local business community. On the next episode of BusinessTalk, Hannah talks with BusinessWest Editor Joe Bednar ab...

Fifty years ago, Curio Nataloni was laid off from a construction job and started doing solo kitchen projects. Ten years after he launched that business, his brother, Frank, joined him full-time, and just this past month, Kitchens by Curio celebrated 50 years in business. On the next episode of BusinessTalk, Curio and Frank talk with  BusinessWest  Editor Joe Bednar about surviving and thriving thr...

For seven decades, the Home & Garden Show presented by the Home Builders & Remodelers Assoc. of Western Massachusetts (HBRAWM) has been a much-anticipated annual event, where people come to check out what’s new in home improvement, maybe book a project or two, and have fun with friends and family. On the next episode of BusinessTalk, HBRAWM Executive Director Andrew Crane talks with Busine...

Bill Collins had worked at all levels of the restaurant business, amassing a wealth of experience, when he decided to open Center Square Grill 10 years ago. The decision proved to be a good one, as the East Longmeadow eatery, specializing in creative American cuisine, was an immediate success — but has still faced plenty of challenges along the way, especially during the pandemic. On the next epis...

Real-estate investment with a purpose can be rewarding in more ways than just the bottom line. Just ask the team at Mill Town Capital in Pittsfield, which has invested in a wide array of projects aimed at rejuvenating local businesses, enhancing recreational amenities, and revitalizing key infrastructure. On the next episode of BusinessTalk, Mill Town Capital CEO Tim Burke talks with BusinessWest...

The Holyoke St. Patrick’s Day Parade and Road Race are traditions in the Paper City and across the 413. They are events, but they are much more than that. They bring families and communities together, and they are economic engines — for Holyoke, but also the entire region. On the next episode of BusinessTalk, contributing writer George O’Brien talks with Hayley Dunn, 2024 president of the parade a...

Mental-health awareness is on the rise — partly because more people are willing to talk about it, and that’s a healthy development. But it’s also because the needs in society are greater too, even as we move further away from an isolating pandemic. On the next episode of BusinessTalk,  BusinessWest  Editor Joe Bednar talks to MiraVista Behavioral Health Center’s Shelley Zimmerman, hospital adminis...

Colleges and universities have had to deal with a host of challenges in recent years, from demographic pressures on enrollment numbers to recovery from a pandemic that challenged the main role of colleges: delivering access to quality education. Elms College has emerged from those years on a mission: to reshape its strategic plan, launch a capital campaign to help implement it, and better prepare...

These are unusual economic times for businesses, with some healthy indicators but also hurdles like persistent inflation, high interest rates, and workforce challenges. As president and CEO of the Western Massachusetts Economic Development Council, Rick Sullivan recognizes those issues but also sees plenty of potential for the region to attract new business, grow promising industries, and continue...

Colleges are always looking to meet the evolving demands of the workplace, which is part of the broad strategic plan at American International College known as AIC Reimagined. One such evolution is AIC’s introduction of a new Division of Arts, Media, and Design, which aims to help an increasingly entrepreneurial generation of young people interested in these fast-moving fields to access hands-on s...

The initial ‘green rush’ is over, and the cannabis industry in Massachusetts faces a host of new challenges, as heightened competition has suppressed prices, driven some shops out of business, and made it difficult for others to survive, let alone thrive. In the meantime, a continued disconnect between federal and state law continues to burden cannabis proprietors with onerous hurdles in the realm...

Garret DiStefano likes to say that he’s the CFO — that’s chief food officer — at UMass Dining, which has been named the best program in the country eight years running by the Princeton Review. On the next episode of BusinessTalk, contributing writer George O’Brien talks with DiStefano about the many ingredients that go into not just a successful program, but the best program in the country. And al...

Since opening Gateway City Arts 12 years ago, Vitek Kruta and Lori Divine-Hudson have seen it blossom into a robust center for the arts, live music, and community, and a true destination in downtown Holyoke. They’ve also seen struggles, especially since the pandemic disrupted the model, with ripple effects continuing today. And now, the Race Street property is for sale. On the next episode of Busi...

John DeVoie is best known in this region as co-founder of the hugely successful Hot Table chain of panini restaurants. But he is also a driving force in another impactful venture. DeVoie and long-time friend and fellow veteran Jeff St. Jean launched Easy Company Brewing, which pays homage to the famed Band of Brothers made famous by the Stephen Ambrose book and HBO miniseries, while also donating...

Ashley Batlle wasn’t sure where she wanted to take her cosmetology degree 20 years ago, but she’s certainly found her place today as owner of Beauty Batlles Lounge in Chicopee, a cutting-edge spa that aims to build clients’ self-confidence by making them look and feel their best. On the next episode of BusinessTalk, Ashley talks with BusinessWest Editor Joe Bednar about the growth of Beauty Batlle...

Myke Connolly says he learned marketing at age 9, reselling candy to classmates in the Bahamas. As an adult, his entrepreneurial spirit and belief in the value of hard work have led him into many ventures, from Stinky Cakes — which turned diapers into gifts for new parents — to a business training and networking entity called Marketing and Cupcakes, to a rolling electronic billboard called Stand O...

It’s no wonder Ashley Kohl has adopted a philosophy of author Gabby Bernstein: “obstacles are detours in the right direction.” Because Ashley, the owner of Ohana School of Performing Arts, has encountered more than her fair share of obstacles. But by turning them into triumph, she’s created a growing space for people of all ages and abilities to discover dance — and themselves — in a safe, uplifti...

Since its launch almost a decade ago, Tech Foundry has trained hundreds of students and partnered with scores of employers across Western Mass. to get people trained for good IT careers and help businesses grow with local talent. On the next episode of BusinessTalk, Tech Foundry CEO Tricia Canavan talks with  BusinessWest  Editor Joe Bednar about how the organization continues to play a key role i...

During the first eight months of 2022, Dakin Humane Society cared for 1,830 animals. During the same eight months of 2023, the number was 3,007. In short, demand for Dakin’s services — which include spay/neuter and parvo clinics, pet food aid, a ‘kitten street team,’ pet-loss support groups, and much more — have, quite simply, exploded. On the next episode of BusinessTalk, Dakin’s executive direct...

Hospice care has been a great source of comfort to individuals and families facing a difficult time of life, yet not everyone knows exactly what services are available and how they can access them. Maria Rivera has spent more than a decade guiding people through this process at Hospice of the Fisher Home, including the past three years as its executive director. On the next episode of BusinessTalk...

Everyone has heard of cybersecurity, but not every business knows exactly what it takes to keep them protected. The most effective defenses not only incorporate the latest technology, but emphasize employee education, training, and plain old common sense to reduce the chances of human error — which is a factor in far too many breaches. On the next episode of BusinessTalk, Jody Hagemann, senior dir...