Lindsay Sexton & Carey Wallace
Business Refocused
Helps leaders navigate the numbers, people, and strategy behind sustainable growth. Hosted by Carey Wallace and Lindsay Sexton, the show dives into what really happens when a business is changing, whether it’s expanding, merging, transitioning ownership, or rethinking operations. Each conversation offers practical insight on analyzing your business, making data-driven decisions, and building a company built to last. Show previously named Insurance Refocused, but changed to Business Refocused in November 2025. Business owners of all industries face the same challenges as independent insurance a...
Be sure to visit the podcast's website and support the creator: insurancerefocused.com
Author
Lindsay Sexton & Carey Wallace
Category
Podcast website
Latest episode
Nov 10, 2026
Where to listen?
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Episodes
#22 - Let the Data Lead You w/ Seth Zaremba 27.06.2023 48:40
In this episode, Carey and Lindsay sit down with Seth Zaremba from b atomic and Zinc to talk about the impact of data on an agency and how this changes the way an agency operates, the metrics you look at, and ultimately your agency's value. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://...
#21 - In the Absence of a Plan w/ Abigail Whorton 20.06.2023 45:10
In this episode, Carey and Lindsay sit down with Abigail Whorton from the Whorton Agency, Inc., to talk about her experience taking over her family agency after her father passed away unexpectedly. This episode is in dedicated to the memory of Bill Whorton. Even though we never got the chance to meet him, we know he would have been so proud of Abigail, the team and all of her accomplishments. ...
#20 - Delivering a Premium Experience w/ Jack Wingate 13.06.2023 50:19
In this episode Carey and Lindsay sit down with Jack Wingate from AllChoice Insurance to talk about how he utilizes technology and virtual assistants in his agency to streamline the sales process and deliver his clients a premium experience. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agen...
#19 - The Marketing Journey w/ Dani Kimble 06.06.2023 37:48
In this episode Carey and Lindsay sit down with Dani Kimble from Azelie Marketing to talk about how she creates effective branding and marketing strategies for independent agencies, how the culture of an agency plays a huge role, and what she has learned from doing the same in her family's restaurant, Menches Bro's. Connect with us: Follow AgencyFocus for more conversations that help ag...
#18 - Proud to Be w/ Scott Howell 30.05.2023 47:45
In this episode Carey and Lindsay sit down with Scott Howell from iProtect Insurance and the Insurance Guys Podcast to talk about how his time in the Marine Corp helped sculpt his career as an independent insurance agent, some of the lessons he learned as a result, and about a new project he is working on called Big Industry Small Community. Connect with us: Follow AgencyFocus for more conversati...
#17 - Wearing the Hat to Solve the Problem w/ Cyrus Jaffery 23.05.2023 46:20
In this episode Carey and Lindsay sit down with Cyrus Jaffery from Jaffery Insurance, Quotamation and CJ Insurance Group, to talk about what he's doing in his agency to prepare for the future, using his insurance hat to dive into the insurtech/indetech space, and how his leadership style supports these initiatives. Connect with us: Follow AgencyFocus for more conversations that help agency o...
#16 - Building a Legacy w/ Aaron Gordon 16.05.2023 46:44
In this episode Carey and Lindsay sit down with Aaron Gordon from Gordon Companies Insurance Services to talk all about what Aaron does best, branding! We cover personal brands, company brands and how they fits into his family's multi-generational agency. In honor of David Gordon, let us remember to cherish every precious moment together, respect the strong foundation built by those who came...
#15 - The Bots Have Arrived w/ Mike Fusco 09.05.2023 45:18
In this episode, Carey and Lindsay sit down with Mike Fusco from Fusco Orsini & Associates Risk and Insurance Services to talk all about the bots he has deployed in his agency. We cover what his bots do, how it impacts his staff and what he thinks it means for the future of both his agency and the industry. Connect with us: Follow AgencyFocus for more conversations that help agency owners bui...
#14 - Achieving Freedom w/ Mike Stromsoe 02.05.2023 44:39
In this episode, Carey and Lindsay sit down with Mike Stromsoe to talk about the lessons he learned from selling his agency, his advice to others who may be going down the same path, and what he is doing now with the Unstoppable Profit Producer program. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at...
#13 - Start With What Works w/ Matt O'Neill 25.04.2023 38:19
In this episode, Carey and Lindsay sit down with Matt O'Neill from GMG Insurance to talk about how marketing can impact your agency's value, why many agencies are doing their community a disservice by not sharing their story, and where you can start. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn m...
#12 - The Power of Being Intentional w/ Pat O'Neill 18.04.2023 34:07
In this episode, Carey and Lindsay sit down with Pat O'Neill to talk about the emotions of insurance claims, their process for change, and learning from other industries. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/ Show previously named Insurance Refocused
#11 - Coverage from Fayetteville, NC to Qatar w/ Landon Bentham 11.04.2023 39:37
In this episode, Carey and Lindsay sit down with Landon Bentham from Callahan & Rice to talk about carving out a niche, the value of marketing, and how they took their agency worldwide. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/ Show previously named Insurance Refocu...
#10 - Technology is a BIG Decision w/ George Robertson 04.04.2023 48:37
In this episode, Carey and Lindsay sit down with George Robertson to talk about taking over his father's agency, how he made changes after the transition, and his process for choosing the right technology for your agency. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/ Sh...
#9 - The Biggest Sale of My Life w/ Ryan Reynolds 28.03.2023 43:27
In this episode, Carey and Lindsay sit down with Ryan Reynolds from Grimes Insurance to talk about agency transition, modernizing an existing agency, and the impact of building trust and relationships with your staff. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/ Show previ...
#8 - The M&A Game Has Changed w/ Jared Roy 21.03.2023 41:36
In this episode, Carey and Lindsay sit down with Jared Roy from KAP to chat about the M&A landscape, some common myths surrounding it in the industry, and what agency owners should be doing to position themselves for transition. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus....
#7 - Leading by the Numbers w/ Michelle O'Connor 14.03.2023 36:55
In this episode, Carey and Lindsay sit down with Michelle O'Connor from O'Connor Insurance to chat about the journey to achieving goals, being a husband and a wife team, and finding your gifts. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/ Show previously named In...
#6 - Have Some Dog In You w/ Kyle Becker 07.03.2023 47:32
In this episode, Carey and Lindsay sit down with Kyle Becker from Smart Insurance to talk about pursuing agency ownership while the current owner is still involved, what agency culture means to him, and why you need to have a little dog in you. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://a...
#5 - Trust is the Foundation of Change w/ Matt Simon 28.02.2023 45:18
In this episode, Carey and Lindsay sit down with Matt Simon from CoverLink to chat about the importance of building trust, stepping into a leadership role, and how to decide what the right investment is for your agency. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/ Show pre...
#4 - Insuring the Future w/ Bobby Salmon 21.02.2023 41:52
In this episode, Carey and Lindsay sit down with Bobby Salmon from INSURE to chat about fostering the future of the independent insurance industry and why relationships matter so much in this industry. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/ Show previously named Insu...
#3 - Culture: Love Your People w/ Beth DeLaForest 14.02.2023 31:15
In this episode, Carey and Lindsay chat with Beth DeLaForest from Aspire Insurance Group Inc. to chat about fostering a positive agency culture, and how being a farmer, not a hunter can lead to great results and has helped her build a very successful agency. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn mor...
#2 - Redefining Community w/ Joe Hollier 07.02.2023 46:14
In this episode, Carey and Lindsay sit down with Joe Hollier from Nifty to talk about the metaverse and its future in the independent insurance space. If you would like to reach out to Joe to learn more, shoot him an email at joe@theniftyrewards.com. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at htt...
#1 - Data Changes Everything w/ Syd Roe 31.01.2023 47:27
In this episode, Carey and Lindsay sit down with Syd Roe from Vertafore to talk about the challenges of generational family businesses and the impact data will have on the future of independent agencies. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/ Show previously named Ins...
Intro to Insurance Refocused: A Sneak Peek! 29.01.2023 6:35
Welcome to the Insurance Refocused Podcast! Join co-hosts Lindsay and Carey Wallace for an inside look at the industry and preview the diverse range of topics they'll be discussing in each episode. Be sure to subscribe and get ready for a fresh perspective on the industry through insightful conversations with key players in our industry's future. Connect with us: Follow AgencyFocus for m...
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