Business Lab

The skills and capabilities needed to undergo digital transformation are in high demand as every company jockeys to gain a competitive advantage. To address the skills gap, some companies are prioritizing upskilling and reskilling. But to be effective, learning and development itself must undergo a transformation. According to Daniela Proust, global vice president and head of global people enablem...

Like many banks, National Australia Bank (NAB) decided to outsource a large part of its operations in the 1990s. “We pushed all our operations and a large part of our development capability out to third parties with the intent of lowering costs and making our operations far more process driven,” says Steve Day, the chief technology officer of enterprise technology at National Australia Bank. Unfor...

With its Emirates Mars Mission, also known as the Hope Probe, the UAE has established itself as only the fifth country in history to reach Mars and the seventh in the world to reach the orbit of another planet. The UAE’s first mission to Mars, Hope’s goal is to provide the first, complete picture of the Martian atmosphere and its layers to help scientists understand the planet’s climate better. Th...

In many areas of the world, environmental conditions are not conducive to traditional farming. As a result, these countries are food dependent. They rely on imported food, which is subject to supply chain issues and nutrient loss during transportation. A company in the United Arab Emirates called Smart Acres is looking to change all that through hydroponic vertical farming. “Living in a region wit...

For many people, the concept of directed energy, or lasers, conjures images of lightsabers and bank vault security systems—the stuff of Hollywood movies. However, the fact is, lasers are commonly used in everyday life applications, from surgery to optical communications. At Technology Innovation Institute’s (TII) Directed Energy Research Center (DERC), scientists and engineers are using directed e...

Since the 1940s scientists have studied ways to increase rainfall with the goal of increasing precipitation in arid and semi-arid climates. Today, that endeavor is making incredible leaps and bounds as scientists and engineers apply nanotechnology to improve the effectiveness of cloud seeding. “The global water shortage has continuously intensified by rapid population growth and economic developme...

Few today won’t agree that sustainability is important not only to the future of the planet and society but to business practices as well. And approaches are evolving beyond designing products to be used as long as possible. “If we’re going to design a product or use a product, we’re thinking from the very first moment what happens afterwards,” says Corey Glickman, vice president and head of the s...

Fueled by innovations in AI, IoT, and blockchain, digital transformation has been accelerating rapidly across industries. But as the world’s data is growing at the edge, the stark differences in digital equity and inclusion have become clear. Access to technology, underrepresentation within tech companies, and bias within technology itself contribute to this stark digital divide, says Janice Zdank...

Across industries and geographies, the pandemic has triggered a paradigm shift in the way companies—and their employees—conduct day-to-day business. The move to work-from-home and hybrid work models has increased the need for collaboration to facilitate communication and innovation from remote locations, and to keep teams connected and engaged when in-person meetings are difficult or impossible.  ...

Artificial intelligence helps build physical infrastructure like modular housing, skyscrapers, and factory floors. “…many problems that we wrestle with in all forms of engineering and design are very, very complex problems…those problems are beginning to reach the limits of human capacity,” says Mike Haley, the vice president of research at Autodesk. But there’s hope with AI capabilities, Haley co...

Next-generation solutions and products are hitting a wall with wi-fi: it’s not fast enough, and latency and connectivity issues mean it’s not reliable enough. What’s an innovator to do? Focus on what’s next: 5G and software-defined networking. Nick McKeown, senior vice president and general manager of the network and edge group at Intel Corporation says this technical leap is what will make future...

The internet of things and smart devices are everywhere, which means computing needs to be everywhere too. And this is where edge computing comes in, because as companies pursue faster, more efficient decision-making, all of that data needs to be processed locally, in real time—on device at the edge. “The type of processing that needs to happen in near real time is not something that can be hauled...

Businesses that want to be digital leaders in their markets need to embrace automation, not only to augment existing capabilities or to reduce costs but to position themselves to successfully maneuver the rapid expansion of IT demand ushered in through digital innovation. “It's a scale issue,” says John Roese, global chief technology officer at Dell Technologies. “Without autonomous operations, it...

The global pandemic accelerated the trend toward a work-from-anywhere, distributed workforce. As we approach a post-pandemic world, companies—and employees—expect this trend to become the norm. While IT departments are rapidly configuring and deploying devices, infrastructure, and software to support the shift in a secure and productive way, employees are likewise having to reset priorities and le...

Hackers around the globe are smart: they know that it isn’t just good code that helps them break into systems; it’s also about understanding—and preying upon—human behavior. The threat to businesses in the form of cyberattacks is only growing—especially as companies make the shift to embrace hybrid work.   But John Scimone, senior vice president and chief security officer at Dell Technologies, say...

From cars to planes, the future of transportation is already here—and is changing rapidly. Software engineering is increasingly central to both the development and maintenance of all kinds of vehicles. That means more people need to start thinking like systems engineers. Dale Tutt, vice president of aerospace and defense industry for Siemens Software, says this means companies must offer more trai...

The next wave of aerospace is just around the corner, and a lot of that innovation is happening thanks to new, faster methods of development. “What's happening now is that companies are trying to understand how they take the lessons from Agile software development and apply those to Agile product development,” explains Dale Tutt, vice president of Aerospace and Defense Industry for Siemens. With A...

Companies across all industries are faced with the urgent need to transform the way they do business, including financial services, but changes abound with governance, security, and culture. A shift in mindset and perspective away from “the way things have always been done” is key to a successful digital transformation and to providing the frictionless customer experience banks and other financial...

There’s probably no such thing as perfect privacy and security online. Hackers regularly breach corporate firewalls to gain customers’ private information, and scammers constantly strive to trick us into divulging our passwords. But existing tools can provide a high level of privacy— if we use them correctly, says Mashael Al Sabah, a cybersecurity researcher at the Qatar Computing Research Institu...

In the coming years, mobility solutions—or how we get from point A to point B—will bridge the gap between ground and air transportation—yes, that means flying cars. Technological advancements are transforming mobility for people and, leading to unprecedented change. Nand Kochhar, vice president of automotive and transportation for Siemens Software says this transformation extends beyond transporta...

In the past decade, machine learning has become a familiar technology for improving the efficiency and accuracy of processes like recommendations, supply chain forecasting, developing chatbots, image and text search, and automated customer service functions, to name a few. Machine learning today is becoming even more pervasive, impacting every market segment and industry, including manufacturing,...

What if managers and leaders at companies focused on a new goal: to elevate the human experience? This paradigm shift is something Amelia Dunlop, chief experience officer at Deloitte Digital, advocates for. She and her team have worked hard to measure the amount of humanity in the workplace—a measurement that often depends on how much trust exists between workers and leaders. Dunlop’s team focused...

Quoting John Lennon, Bill Kanarick describes the tectonic industry shifts brought on by the pandemic: “There are decades where nothing happens, and there are weeks where decades happen.” After months of hunkering down at home, consumers got used to online shopping, telehealth doctor’s appointments and contactless and curbside pickup, effectively doubling e-commerce sales in the last 18 months. “So...

Artificial intelligence holds an enormous promise, but to be effective, it must learn from massive sets of data—and the more diverse the better. By learning patterns, AI tools can uncover insights and help decision-making not just in technology, but also pharmaceuticals, medicine, manufacturing, and more. However, data can’t always be shared—whether it’s personally identifiable, holds proprietary...

Advanced cybersecurity capabilities are essential to safeguard software, systems, and data in a new era of cloud, IoT, and other smart technologies. In the real estate industry, for example, companies are concerned about the potential for hijacked elevators, as well as compromised building management and HVAC systems. According to Greg Belanger, vice president of security technologies at CBRE, the...