Business Essentials

There have been some big changes to regulations for franchising in 2021, with alterations to the way disputes are resolved, and new disclosure requirements the government says will adjust the balance of power in the relationship between franchisees and franchisors. But the Federal Small Business Minister, Stuart Robert, says more is to come, with the establishment of a central Franchise Disclosure...

How do you offer more value to your customers and to the people around you? It starts by understanding what “value” actually means. Mark Carter has studied the meaning of value for almost 20 years, and writes his conclusion in his new book, ‘Add Value’. He identifies 5 values which can help enrich our lives and our businesses. Business Essentials Daily is produced by: Sound...

What sets successful people apart from everyone else? What do they have they that we can implement into our own lives? In her research, Mandy Hollway, CEO of Courageous, Leaders discovered they possessed common attributes, including resolve, willpower, and determination. She discusses how you too can develop these attributes and apply them to your work and your life. Business Essentials Daily is p...

They can be annoying and time-consuming, but without written agreements you could be in a world of hurt should things turn sour. That's the advice from Director of Vault Legal, Ryan Solomons, who’s seen handshake agreements result in bankruptcy. Ryan offers 5 reasons why documenting agreements should be standard practice for business owners. Business Essentials Daily is produced by: SoundCar...

Lawyers at 50 paces can break the toughest entrepreneur. Involving women and men in suits to settle a legal dispute can take time and cost a motza. Don’t turn your nose up at mediation - Solicitor Paul Brennan says it works. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information.

The performance of most people at work is influenced by the extent to which they feel acknowledged and appreciated. That’s the view of Karen Gately, CEO of Corporate Dojo, who explains what business owners and managers need to consider when implementing a reward and recognition program. She discusses alternative ways to recognise good behaviour – and it needn’t rely on a monetary...

How much attention do you pay to the way you speak? Do you leave people scratching their heads wondering what the heck you were on about? The ability to persuade and inspire is essential in business, and you do that by the words and sentences you use. Business coach and consultant, Anneli Blundell, has three tips on good verbal communication: think in headlines, employ short sentences, and use sim...

If your website can’t be found at the top page of a Google search, you basically don’t exist. Sounds harsh, but that’s the reality, according to digital marketing guru, MC Carter, Director of Practice Paradox. Good SEO – or search engine optimisation – will help elevate your website on the coveted first page of Google Search results. So, what constitutes good SEO? Wel...

Most investors are looking for a good deal to refinance their loans to take advantage of historically low interest rates. Tax expert Michael Jones, Partner at Mazars, explains important tax differences between loan offset and redraw facilities – a key guide to optimizing your finances. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com...

If you forced yourself to do a six-hour workday, could you do it? Entrepreneur Steve Glaveski and his team gave it a go and discovered that in fact they could achieve all their goals in shorter days, which gave them more time to do the things they wanted. As a consequence, they lead happier and more fulfilling lives. Steve Glaveski has written about this in his book, Time Rich: do your best work,...

Your business has grown to a size that needs help with HR. You can’t justify employing HR within your ranks, so you might need to outsource the function. Ilona Charles, CEO of shilo.people, says If you’re hiring staff, you need to ensure the employment fundamentals are in place: contracts, payroll with relevant pay scales and awards, superannuation and insurance, and policies compliant...

If you communicate, you create and your left brain certainly gets a workout. Building a business is hard work, but taking time to be creative shouldn’t be overlooked. Samantha Parvin is Founder of Parvin Music, a licencing and consulting business that’s connects brands with some of the world’s best musical talent. Sam offers four tips to help grow your business and bring balance...

The amount of time and resources you spend building a new website is almost wasted if it doesn’t generate business leads. MC Carter, founder and director of online marketing agency, Practice Paradox, provides his six-step process in developing a lead-generation website. He says, it’s a regular and consistent ongoing commitment, but well worth the effort to grow business. Business Essen...

A confidentiality clause is one way to protect your business secrets from a departing employee. It helps of course to understand what your secrets are, says Paul Brennan, Principal at Brennans Solicitors. Paul guides us through what to do before heading to court. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy informa...

Sue Barrett likens sales prospecting to maintaining a fitness regime: for best results you need to do it regularly and consistently, and not just when you feel like doing it. What stops us from picking up the phone to prospect is a fear of being rejected. Sue says you need to change your mindset and have a healthy belief that your sales is benefiting you and your potential customers. Business Esse...

The making of a high-performance team doesn’t always come easy, especially when feedback is a key part of the process. Gavin Mahony of Leading Teams says providing feedback is crucial to building resilience and peak performance. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information.

There’s a sure way to discover new opportunities as you head out of lockdown – and that’s by collaborating with others. Don’t expect the old world, pre-pandemic, will return as normal. And don’t think you have to go it alone to solve the problems of the world. Frank Wyatt, Strategic Advisor at Enterprising Partnerships, facilitates round table discussions that have en...

As house prices continue their meteoric rise across the country, is now a good time to invest in property? Whether you’re a first-time investor or more established player, Nic Don of Odyssey Financial says you need to keep your emotions in check. He explains negative gearing, if location is important, and whether superannuation could and should be used to invest in property. Business Essenti...

In 2005, Rachael Robertson gave up the comforts of home to lead a team of fellow expeditioners to Antarctica. Her 12 months included managing a small group in the dark depths of an Antarctic winter. That experience and subsequent extensive research has shown that a focus on respect drives the highest performing teams. She outlines her thoughts in her new book, 'Respect Trumps Harmony: why being li...

Everyone deserves a break. So why, when an opportunity arises, does guilt become an issue for some managers or business owners? Mark LeBusque, Founder and Director of the Human Manager, says we should remove the last three letters from the word selfish, because everyone benefits and life is short. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystud...

Estate planning is one of those things we know we should do, but we never seem to get around to it. A big reason is not knowing when to start. Well, the very first thing you should do is buy lawyer Melisa Sloan’s book, ‘Legacy: Taking care of the most important people in your life when you are no longer here’. It’s a step-by-step guide on putting your house in order if you...

What type of salesperson gets the best results – and why? When it comes to selling, should you challenge your customers or try to develop strong, long-lasting relationships with them? What if you just work harder to get more sales? Tony Gattari, Managing Director and CEO of Achievers Group, says one of these sales methods gets the best results, in both simple sales and complex sales. Bu...

Self-managed super funds have become increasingly popular for Australians in recent years. If you have an SMSF, be careful – the ATO is turning up the regulatory heat. Tax expert, Michael Jones of Mazars, explains why the tax office is particularly concerned about those looking to exploit the concessional tax rate. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61...

Beware of copycats looking to cash in on your success. You should consider protecting your business and its reputation with a trademark. Paul Brennan of Brennans Solicitors discusses the tricks and traps of trademark legislation. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information.

Since COVID-19, online retail has seen its largest growth on record. For businesses, it’s never been easier to set up an online store. Kelly Slessor is a digital growth expert and founder of Shop You, a personalised virtual shopping mall based on AI technology.  Kelly has spent the last 20 years working with retailers, property groups, banks and media companies globally to develop their...