Business Essentials

What if business owners and managers treated their staff like… humans? Well as far as Mark LeBusque is concerned, not enough workplaces run with humans in mind, expecting a more robotic type response. Mark is a Harvard-trained consultant, author and Founder & Director of The Human Manager. And he has 7 steps to become human managers, with the goal of enabling staff to shine and businesses to g...

For some people being able to make difficult decisions is an impossible task, others seem to have a knack for it, which inspires confidence in the people around them.  Asia Pacific Business Coach for EOS Worldwide, Dan Williams has seen teams freeze during key-decision moments. He says that when leaders fail to decide they fail as leaders. Business Essentials Daily is produced by: SoundCartel soun...

First-world democracies are not only waking up to the mass consumer wastage crisis but developing an entire economy to support a more sustainable approach to the things we have - it’s known as the circular economy. Yasmin Grigaliunas is an entrepreneurial force and the Founder & Chief Evangelist of Circonomy, formerly The World’s Biggest Garage Sale – a profit-for-purpose business, that’s seen...

With the recent Optus data breach impacting around 10 million Australians, the alarm bells are ringing. People have lost confidence in the brand and customers are concerned about if or how they’ll be impacted. But let’s take a step back, the pandemic sped up the adoption of technology by businesses - there’s now a lot more reliance on computer-based programs and digital tools. And with that comes...

If you’re looking to hire – like many businesses right now – you probably want someone with experience, right? That makes sense. The mid-career worker is the most sought-after, but what does that mean exactly? Well, as we’re living longer, we’re retiring a lot later; and that means mid-career could be someone in their 50s or 60s. Recruiting specialist Roxanne Calder explains why you should conside...

With a large number of stressors now affecting small businesses, many owners are feeling an impact on their mental health. With this in mind, the Beyond Blue orgainsation has set up a new service specifically tailored for small business owners called “New Access.” Mental health coach Kirsty Hull is one of many small business professionals Beyond Blue has trained to assist participants go through a...

A staff member leaving the business could invoke feelings of sadness, goodwill or even relief. Regardless, it’s important for managers to always acknowledge the departing colleague appropriately. Dan Williams is the Asia Pacific Coach for EOS Worldwide, a global network of business coaches and he outlines four key things to do and not to do when delivering the news to staff.   Business Essentials...

Protecting assets from risk and unnecessary taxation is an art as much as it is a science. That’s according to Nathanael Lee, partner at Mazars — a leading international audit, tax and advisory firm. In this episode, Nathanael Lee explains how he advises his clients on optimal business and investment structures to achieve asset protection and maximise after-tax profitability. Business Essentials D...

In many companies, marketing is often an after-thought, to be done by someone – anyone – who has time on their hands. Marketing guru, Terri Martin, wants to change that mindset, so that businesses prioritise marketing as a lever, which can directly boost the bottom line. Terri has tips on what businesses can do to market themselves better. Business Essentials Daily is produced by: SoundCartel soun...

Can doubt be beneficial or is it just a dampener on innovation and initiative? Dan Williams is the Asia Pacific Business Coach for EOS Worldwide he says that the role of the sceptic is a critical one and often misunderstood. He offers three reasons why doubt is not only helpful but necessary. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.co...

The Federal Government’s Jobs and Skills Summit brought Australians together to work constructively on the challenges and opportunities facing the Australian labour market and economy. Leading the charge for small business at the event was Alexi Boyd, the CEO of the Council of Small Business Organisations Australia. She says she went to Canberra with four main issues in mind: industrial relations...

It’s not enough to satisfy needs anymore. Instead, great marketing organisations are able to satisfy cravings. That’s according to entrepreneur Roy Osing, who says consumers are willing to pay more money for something they crave than for something they merely need. So, ask yourself this: is your product or service so outstanding that people would be willing to travel miles to buy it? Reference: Fo...

Surely, there must be something to learn from someone who started a company from scratch and sold it 15 years later for a value of more than $1 billion. Well, David Shein is that someone who is generous to share his business lessons from growing Com Tech Communications (later Dimension Data) as one of Australia’s first unicorns. He outlines his journey in his book, ‘The Dumbest Guy at the Table’....

For many in business, it’s hard to avoid the discounting game. When your competitors are all reducing their prices throughout the year and offering seasonal sales, there’s pressure to reduce the dollar figure on your own price tags. Don’t do it, says entrepreneur Roy Osing. Instead, for long-term success, you should aim to add value and provide premium solutions. Reference: For more information ab...

Pamela Jabbour equates uniforms as the great equaliser. That is, no matter how high up or low down you are in the company, you all feel part of the same team, the same brand. That’s just one of the benefits of wearing a uniform, according to Pamela, who is founder and CEO of Total Image Group, which was asked by new Australian airline, Bonza, to design its uniforms. Business Essentials Daily is pr...

There’s some light at the end of the economic tunnel, but not before we have to endure some more pain. That’s according to our regular economics commentator — Economics Professor at the University of Melbourne, Neville Norman. In this latest economic forecast, Professor Norman says further increases in inflation and interest rates, as well as a slowdown in economic growth, are all on the immediate...

It’s an urgent issue that needs to be immediately addressed: Australian businesses now only have until the end of tomorrow, Tuesday 20th September 2022, to exclusively purchase the domain name of their business or brand, ending in the new suffix “.au”. Then the market opens up enabling anyone to purchase the new .au domain of their choice, opening up the possibility of people purchasing your busin...

According to the Founder and CEO of the Strategic Anarchy business consultancy, the “eight percent” describes that segment of the business community that goes beyond just wanting to create financial success. She helps guide and grow companies dedicated to excellence and making the world a better place. In this episode, Leela Cosgrove describes how she came up with her “eight percent” philosophy, a...

It’s challenging for companies across most industries to find people right now. An increasingly popular tool is LinkedIn, where people tend to post a comprehensive list of their work history, like a traditional resume. LinkedIn also allows you to post a job ad, says Karen Gately, CEO of Corporate Dojo. Karen explains what to include in an ad, and how to sift through, hopefully, the tonne of applic...

Do you often feel like you’re a fraud or a fake? Perhaps you started your business because you were good a particular thing, but then you question whether you’re any good at running a business. These are signs of Imposter Syndrome, and if left unchecked they could impact the very thing you’re unconfident about: your business. Behaviour change expert Suzanne Mercier says there is a cure – she outli...

According to government figures, a new cyber-attack happens in Australia every eight minutes, and according to the Chief Technical Officer and Co-Founder of Cynch Security, Adam Selwood, it’s a situation that is only getting worse. He says that three in five businesses have already suffered an attack. In this episode, Adam Selwood explains how businesses can brace for potential impact, and where m...

No matter how wonderful your product is, consumers will remember your brand through their experience with it, be it good, bad or ugly. So, it’s imperative you have people-loving people on the front line, insists entrepreneur Roy Osing, who discusses his own hiring technique. He asks candidates a certain question – some answers leave him with goosebumps! Reference: Find out more about Roy Osing, or...

One of the many things that quickly diminished due to COVID and lockdowns, was our networking skills. Alan Manly OAM, CEO of Group Colleges Australia, encourages us to brush off the cobwebs and reconnect with others face-to-face.  He unpacks what’s needed to get back into the herd and network effectively. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See...

If you communicate, you create and your left brain certainly gets a workout. Building a business is hard work, but taking time to be creative shouldn’t be overlooked. Samantha Parvin is Founder of Parvin Music, a licencing and consulting business that’s connects brands with some of the world’s best musical talent. Sam offers four tips to help grow your business and bring balance to your life. Refe...

Leadership isn’t all about grandstanding or showing off to prove how charismatic you are. In fact, Roy Osing says, you want to be almost boring, in the sense that you want to make the lives of your employees easier. The “charismatic leader” is just one of the myths that Roy debunks. He’s spent 40 years in executive leadership, including as President and CMO of a telecommunications company, which h...